We are so confident that our customers will be happy with their new or repaired roofs that we only take payment on completion of work for most jobs under $20,000! Customer satisfaction has always driven us, and through word-of-mouth, our customer base has grown over the years. Watertight Roofing is proud to be a GAF Master Elite roofer, which allows us to offer you three different types of roofing warranties. When the owners of Watertight Roofing entered the building-industry arena several decades ago, we knew that a reputation in this business means everything. We have always treated our customers’ homes as if they were our own, which has created a successful business and a very long list of satisfied homeowners.
Services we offer
Whether you need a brand new roof over your house, or repairs, the roofing experts at Watertight Roofing brings an excellent contractor reputation, several decades experience, competitive prices, and unbeatable workmanship to the table.
Our experience was excellent from start to finish. Excellent communication, punctual, integrity and pride in the work they do, they have it all. Shaun and his entire crew get an A+ rating from our family and we highly recommend Watertight Roofing. Communication is key on both sides. Thank you to everyone at Watertight Roofing!
Description of Work: Roof repair (half roof replacement)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,600
Cheryl A.
09/2019
1.0
roofing
+ -1 more
Shaun attended our home in the first week of January 2019, but said he couldn't give us an estimate because our roof was "too slippery" to go up. So we had the roof powerwashed and on January 15th he actually inspected our roof. He said that he could seal the area that was leaking & gave us a verbal estimate of $300. The next week one of his workmen just showed up at our house, and supposedly sealed the area in question. This workman spent less than 30 minutes at our property. On February 4, 2019 Shaun called to ask if we had received an invoice. When we responded that we hadn't, he said he was sending one for $400. At that time we told him that this was more than what we were quoted. We added that since his workman was on site at our home for less than 30 minutes to reseal a small part of our roof, that this seemed excessive. Shaun gave us a vague excuse to justify this amount by saying that he attended our property twice to inspect our problem and give us an estimate. We brought to his attention the fact that he initially said he couldn't go up on the roof because it was too slippery to safely do so. And that he didn't go up until AFTER we'd had the roof powerwashed. Plus he had never stated to us that we were going to be charged for an estimate. On February 4th we received an invoice from Watertight Roofing for $450! We wrote Shaun a letter indicating that we were not prepared to pay more that the original estimate or $300, and included a check in that amount with the letter. Subsequent to this "repair", we had our roof inspected by another company. They could not find any trace of the sealant that Watertight allegedly put on our roof. We had repairs actually done by them.
Description of Work: Fixing leak in roof
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$300
Response from Watertight Roofing Services LLC
I am just now seeing this complaint. I am sorry that Watertight Roofing Services did not meet your expectations. We did not receive any phone calls after the repair stating it was leaking as we offered a 1 year warranty on the repair if it leaked in the same location. We are happy to refund your $300 if you infact have proof of repairs by another roofer fixing the same leak. Please feel free to contact our office.
Danny S.
10/2018
5.0
roofing
+ -1 more
Watertight roofing replaced my entire roof and am very satisfied. Watertight has been honest and straightforward. Also very responsive to emails and phone calls.
Description of Work: Replacement Roof
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$14,000
Gregg T.
08/2018
5.0
roofing
+ -1 more
Highly recommend for competitive pricing, quality products, large selection. Polite, efficient and professional crew. Entire project completed on a timely basis despite seasonal rains. Ladders, wheelbarrows and other gear safely stowed away nightly. Cleanup of landscaping after the job was thorough. Would not hesitate to use this company again.
Description of Work: Complete Re-Roof
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mary N.
08/2018
5.0
roofing
+ -1 more
Prompt estimate, the job was completed in four days with a through cleanup. They did an excellent job and I have already recommended Watertight Roofing to friends. They also did two other roofs on my street.
Description of Work: We needed a new roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$13,771
Linda G.
06/2018
5.0
roofing
+ -1 more
Shaun, the owner came out in a timely manner and gave me a full estimate. We agreed on the go date and he said they could start in 2 weeks. They started the day before they said, which was great that they were starting earlier since I had some storm damage. We have a big roof, over 60 squares. And it took his crew a good 3-4 days to replace fully. His crew worked efficiently by only ripping off one area at at time and replacing any damaged/rotted wood underneath. This is great to see because anyone in Florida knows the climate here and we know there will be storms in the afternoon in June! Only once did the crew have to stop and bring out a huge tarp to cover the roof, but that passed in a few hours. Martin, the team lead, was first on and off the roof every day which I was impressed by. His team worked efficiently together and never once did I hear any barking at each other. We did have 2 hiccups during the project, but they were quick to fix both issues and was not a problem, as they were quick to correct these issues. We opted for the GAF Timberline HD Gold Package with the extra water barrier (since we had a leak already I wanted to make sure it didn't happen again). They put as much of the Cobra Rigid Vent as they could on the peaks as well. The crew did a good job cleaning up and getting as much out of the gutters as they could. Overall, I am very pleased with the job and I would recommend Watertight Roofing to any of my neighbors, family or friends!
Description of Work: I needed a complete re-roof due to storm damage and leaking into the interior of the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$19,000
Response from Watertight Roofing Services LLC
Thank you so much for taking the time to review our company. We strive to deliver great customer service and it is always nice to hear that we are meeting our customers' expectations as well.
Bill P.
12/2017
1.0
roofing
+ -1 more
Called, left message. No return call. What is the deal with roofers? I have tried 4 so far. Nobody wants the work I guess.
Description of Work: Roof repair and quote on replacement since roof is getting towards end of life
Rating Category
Rating out of 5
Response from Watertight Roofing Services LLC
[Member Name Removed] I am sorry that you did not get a return phone call. We try to exhibit great customer service but we obviously fell short in this area. I hope that your search for a roofer ended with a new roof. Once again, so sorry that your call fell through the cracks.
Arthur H.
09/2017
5.0
roofing
+ -1 more
I finally settled on Watertight Roofing, The owner himself came out to measure the roof and give me the proposal and everything he told me was in agreement with what I had learned from GAF and Tower Hill Insurance. I asked how long it would take and he said 3 – 4 days depending on the weather and as to the size of the work crews, he said 4 to 5 people who regularly work together. Unlike most other roofers, his crews strip off the shingles an area at a time and after repairing any wood damage immediately “dry-in” that area by applying the underlayment over dry roof decking before moving to the next section. He explained that it might take a little longer but if a sudden downpour occurred there would be less bare roof to cover with a tarp and therefore minimal if any water damage. It did indeed rain a few times and in each case no water made it into my house. Either the owner or his foreman came by each day to see how the job was going and at no time were they told to hurry up. I decided to have GAF American Harvest shingles installed instead of Timberline as they look a lot nicer and replaced my old plastic dome skylights with flat curb mount Velux Laminated Low E skylights. The finished product looks great and even more important, after hurricane Irma passed through, my home remained leak free. Walking through the neighborhood I noticed some homes were missing ridge cap shingles and I recall Shaun, the owner, recommending that I use Timbertex ridge cap shingles which were a bit more expensive but had the highest wind resistance rating which I confirmed with GAF tech support. All in all, I am very pleased with the workmanship and finished product. Shaun told me up front that I did not have to pay him anything until I was completely satisfied and he lived up to his word.
Description of Work: In May, 2017, I finally had my 26 year old shingle roof and 2 skylights replaced. As this is a costly purchase and once installed, you’re stuck with it for a few decades, I wanted to learn as much as I could about the different roofing products available and get many estimates. I decided on using GAF roofing products and went to their website to find the Master Elite™ Contractors near me as I wanted the roof installed by companies that were highly rated and familiar with GAF products. I live on a court where the average house is about 2400 sq ft and within the last 2 years nearly everyone had their roof replaced so I was able to observe different contractors do the job and follow-up with my neighbors as to their satisfaction. A number of neighbors had water leaks either during installation or afterwards. Some neighbors even had multiple leaks over a period of months requiring repeat visits by the contractor to repair the roof and fix the damage. I noticed one factor common to those who had problems and it was getting the job done in a minimal amount of time, generally one to two days with large work crews working as fast as they could to meet deadlines. Not all rush jobs resulted in leaks but every neighbor who had them all had their roofs completed in two days or less. After getting a number of estimates and listening to the sales pitches of the sales people, I was more confused than ever. One would tell their “right” way to do the job and the next one said something different. Thankfully, GAF has a great consumer information team available by phone to answer any and all questions. I also contacted my homeowners insurance company for additional guidance in my attempt to separate fact from fiction.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
LoriAnn B.
09/2017
5.0
roofing
+ -1 more
Roof repaired
Description of Work: Roof repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Manny P.
05/2017
5.0
roofing
+ -1 more
I want to start with it was refreshing to be able to deal with a contractor with so much character and professionalism. Right from the start we could tell Watertight Roofing Services LLC in Tampa was the company for us. Shaun arrived on time for the initial visit and estimate. He was very thorough while explaining all of the services required and the price for each. There were no surprises at the end. Now for the integrity part. Shaun did not ask for a deposit or credit check or put a lien on my property like most of the other companies that I obtained estimates. The other companies wanted 50% to start and the rest upon completion or payments throughout the term of the project. His team lead by Martin were exceptional. They arrived on time, worked in the blazing Florida sun until the job was done. I was not able to keep up with them on the roof all day under the Florida sun in May (93 deg.) They performed like a well-oiled machine. The repairs on my roof required the deck boards to be replaced due to water damage. In addition to some custom work on the eaves due to the way homes were designed back in 1964. Although they are not carpenters by trade the task they performed were that of skilled technicians. At the end, they cleaned up the lot nicely and no damage to my plants or Air Condition unit. Outstanding to say the least. I would definitely recommend this company to anyone in the market for a roof replacement.
Description of Work: Roof replacement and roof deck repairs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Noel N.
02/2017
5.0
roofing
+ -1 more
They are master installers for GAF, and found that they were six thousand dollars cheaper than another company, for the same work. It was a well oil machine. Pricing was excellent. They use the same GAF, and I got a fifty year labor, they don't last that long. I probably would sell the house before that period. They were actually here sooner than they should. I would use them again. As a result of what they did, the next door neighbor got theirs done, and two more neighbors is now doing their house. People talk about how beautiful they look. The chief inspector said they did a beautiful job.
Description of Work: Replaced roofing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,000
Diane D.
05/2015
5.0
roofing
+ -1 more
Arrived on time and completed all work within two days. Cleaned area when completed.
Description of Work: Removed old roof and installed new shingles and a few plywood boards.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Marcy M.
03/2014
5.0
roofing
+ -1 more
My flat roof over the add-on portion of my house was leaking. I initially called Sean and he set up a time to come out to provide an estimate. When he came for the estimate he gave me the option of repairing or replacing and the benefit/cost of each. He recommended replacing the roof. I chose to replace the roof so as not to run into additional problems down the road since the roof was nearing the end of it's useful life. I am VERY happy I chose to replace the roof, the repair we thought would fix the problem would not have actually fixed the problem. I am certain they would have informed me that the repair was not enough when they got into it, but I am glad I didn't go that route. The team explained what they did and showed me the old materials and explained what was wrong with the roof. I had an additional small task that was originally not discussed that they were happy to take care of. They cleaned up very well, in fact once they were done I realized how dirty my house was and decided it needed to be pressure washed because of how nice that part of the roof now looks. Once all of the work was done Sean called me to follow up and made sure to tell me if I have any problems to call him and he would be out immediately. Sean also discussed the status of the rest of my roof with me and told me he thought I was good for a few more year, but gave me a rough estimate of what it may cost to replace once I need to. I found his prices to be reasonable.
Description of Work: Replaced the flat roof over the add-on portion of my house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
KAREN F.
04/2012
5.0
roofing
+ -1 more
The guy's father owns Sunshine Builders, though I haven't dealt with Sunshine Builders. They did an exceptional job, and they're reasonably priced. They completed everything on time, and I am very happy with them.
Description of Work: I've used Water Tight Roofing. They just did a roof for me.
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Service Categories
Roofing
FAQ
Watertight Roofing Services LLC is currently rated 4.6 overall out of 5.
Monday: 9:00 AM - 4:00 PM
Tuesday: 9:00 AM - 4:00 PM
Wednesday: 9:00 AM - 4:00 PM
Thursday: 9:00 AM - 4:00 PM
Friday: 9:00 AM - 4:00 PM
Watertight Roofing Services LLC accepts the following forms of payment: American Express,Check,MasterCard,Visa
Watertight Roofing Services LLC offers the following services: Whether you need a brand new roof over your house, or repairs, the roofing experts at Watertight Roofing brings an excellent contractor reputation, several decades experience, competitive prices, and unbeatable workmanship to the table.