Wadeco USA Inc

As expected. Disappointed how easily the sealer takes stains.

unknown

The whole job took about 2 months before it was done. Should have only been a few weeks, and the weather was not an issue. Once it was done, within 2 weeks we noticed the acrylic paint was not adhering to the surface and we had a difficult time getting anyone to come out and look. The owner wanted us to contact the tech who did the job to fix the problems. We would call and the tech would tell us he would be by, but would never show up when he said he would, and this happened several times. Finally, we contacted the owner again and explained the tech never showing up, and he sent another tech. The new tech agreed with us that a second coat was not applied, which caused the issue. Expectations - What we expected was for Wadecousa to come in and do what they said they would do and "do the job right!". We were very patient, and we could never get the owner to come back to our property to discuss or view the work once he took our first check for the first half of the work. When it was initially completed, it looked beautiful, but after a few weeks when it got dirty, I found it much harder to clean then our original cool deck. You can't pressure wash the deck, because the acrylic paint chips away. You have to be very careful with the type of cleaners you use, because the paint will just wash away from the surface. I guess I misunderstood how hard the acrylic surface really is.

While we like the overall pattern and color scheme of the deck the single man crew did for us, we are most unhappy with the overall job. There are many paint drops/spills, debris under the paint, bumps, blemishes, etc. (sloppy work). The project manager (PM) informed us that trying to fix or patch the job would likely make it worse. The PM sure wasn't up to hearing input from us - especially when we told him about the bugs, holes and marks prior to his applying the clear coat. The work was also not performed with the owners property protection in mind. Our pool took quite a while to get back in shape after the PM used a blower to attempt to rid the deck of the debris caused when the performing the work. We filled two baskets with the debris removed from the pool. We actually ended up buying a new filter. While quite the salesman up front, the owner was not so open when his 'crews' work was questioned. Had we known this would be the result, we wouldn't have contracted the work and will not use or recommend the company. We can only hope that the deck lasts and holds up as promised, even if the look isn't what we paid for.

Awful... Never showed up on time...showed up in afternoon for a few hours.. Too many jobs going at once. Worker rarely showed up for more than an hour or two and always late...lost tools..no supervision whatsoever! Rain ruined some concrete so they put epoxy down to hide blemishes. Blemishes didn't go away. Now epoxy is shiny while other finish is semi-gloss.. Promised and charged to put rebar in to fix cracks...never did that and was misleading and disingenuous about repair! Cracking started to return in " area that was to be fixed with rebar"... Pool drains are covered in paint and although he promised to repair and clean, nothing has been done to this day. After first few days on job no one showed up..We kept calling to get job finished but were told they were too busy to finish.. Finally came and rushed finish... He promised me three coats of clear coat to get me to sign contract...on collection day he had no recall of any conversation like that. When owner came to collect payment he promised to come back to see if epoxy dried to a satin finish..he has NEVER come back. When I called to say cracking is worse than it was , he said he was on vacation in the Carolinas and would call upon his return... He has never called or come back. He has told me that cracks aren't covered. He has never addressed the poor quality. Beware, the owner Dennis is a great salesman and appears to be a very nice man..but a man is true to his word. I would never ever use this company, or recommend them to anyone....since April he still has not showed up as promised.. 9 months... Get someone else... Also be very specific on the repair order and scope of work to be performed. The contract is very genaric and every promise that was made is not in writing.

Provided an estimate that was fairly priced. Showed up on time and kept us updated until he was finished. This is second time we refinished the deck. Had I used WADECO originally i am confident I would not have needed to redo the deck. It is beautifully finished. Would hire again.

The initial consult was done by Dennis and he was very professional and explained all our options. We previously had I/O carpet on the patio and were ready for something that was easy to clean and looks good. The gentleman that came to do the work (forgot his name), was punctual and did an excellent job! I did not previously have an Angie's account until now, and it's been almost a year and we still love the work they did! Very happy and would recommend this company!

I had a previous contractor who was just going to put a sealant and coat of paint on both decks for a higher cost prior to finding WadeCoUSA. The Owner Showed up after calling and work began after we were able to get them on-site. The Pool Deck looks completely different and it's like night and day! During the process, we had a lot of rain, so it slowed down the entire process, but in time we were able to get it all completed. I would suggest that if you are planning on undertaking this type of work, try to do it in months that do not have so much rain. It's amazing how the pool deck and patio looks now. Before it was just white with cracks. Now it looks like stones were set and WadeCoUSA was able to shade it to match the outside paint of the house. I would provide a reference for his services anytime. For the cost of a standard paint job and sealant, we were able to get the deck we wanted below the original cost of just having our original contractor come in. Thinking about doing driveway in the future.

It didn't

Every step of the process of dealing with Wadeco went flawlessly. Dennis arrived on time and provided an estimate, he thoroughly explained every step in the job, what he planned to do and why. I feel that his price for the job was fair. I received a few quotes that were considerably lower, but I did not have the confidence in their knowledge or abilities and was sure I would get what I paid for. Deciding to utilize Wadeco was an easy decision as I wanted a good looking pool deck that would last for years to come. My job was scheduled and the workers arrived on time, were courteous and meticulous. My pool deck looks great and I would highly recommend Wadeco to anyone looking to renovate their pool deck. It is important to note that Wadeco is a company that specializes in concrete, not a pool company that does decking as part of their business and it shows.

We had the "builder's special" deck for years -- and we were so tired of pressure washing and painting it. So we looked into pavers and found them really expensive and just as hard to maintain (in other ways). Then we discovered concrete. It's amazing -- all the textures and colors that can be done with acryclic concrete. We got three estimates and chose WadeCo because they had such a good reputation on Angie's List and with the BBB. They did a great job! It's brutal work out in the hot sun: pressure washing, leveling, blocking out borders and patterns, laying the concrete, and then priming, painting and cleaning up (5 days total). Jeff was so meticulous. He helped us choose the color and trim, and wow, does it look nice. It feels good on my feet and looks MUCH nicer than what we had. It really gave our old deck a beautiful facelift.

MR. HIGGINS RET. MY CALL , SEEMED KNOWLEDGEABLE , FORTHRIGHT AND VERY PLEASANT.ASSURED ME COMING TO VIEW THE JOB WAS NO PROBLEM AND " WOULD CALL ME EARLY IN THE WK. TO SET AN APPT." WELL THE WK. HAS COME AND GONE AND NO CALL. I REALIZE HE IS BUSY BUT I'M A PROSPECTIVE CUSTOMER WILLING TO PAY MONEY !!! BUT I'M NOT BEGGING SOMEONE TO TAKE MY MONEY....HE DISAPPOINTED ME BIG TIME.

WELL THE WK. HAS COME AND GONE AND NO CALL. I REALIZE HE IS BUSY BUT I'M A PROSPECTIVE CUSTOMER WILLING TO PAY MONEY !!! BUT I'M NOT BEGGING SOMEONE TO TAKE MY MONEY....HE DISAPPOINTED ME BIG TIME..... JUST THOUGHT YOU'D LIKE TO KNOW.....

They were very fast. They came out in just a couple of days after we've called them. The gentleman that they brought out to our place was actually doing the work. He was very knowledgeable and he had a lot of experience. He was very professional. He took his time to explain different options. He brought some samples for us to see. We decided not to go with him because we decided to do real tile work after all. If we had to decide otherwise, then we would have definitely used his services. I would contact them again in the future.

Dennis was very prompt for the estimate and very knowledgeable of our current needs and the processes for improving our property. He brings examples of various textures and colors to help with decisions and the price was very reasonable. We felt like it was a win-win situation. The work was performed on schedule and his production manager was very thorough and helpful in picking out colors and ensuring the job was done right and would look good in the end. He was right.

Dennis has many years experience in all aspects of concrete work. He works with one assistant, who is professional, on time, hard worker, and extremely talented. Our work was done on time, with no price adjustment, and it looks beautiful. Our neighbor had his beautiful driveway done and we found Dennis through him.

My experience was fine. The price was reasonable based on the effort they put to make sure and they explained the amount of concrete work that they had to do. They poured the concrete in such a way that it literally attaches the side walk in a perfect manner. They did a very very professional job. It was worth it for the price. I would use them again in the future. I am thinking about using them for the work around the pool and doing the paving stones.

We first met Dennis Higgins the WadeCo owner at the Tampa Home and Garden Show. He came to our home and provided a detailed explanation about how the work would be completed, including filling in a part of our deck which had sunk approximately 3 inches. Four other contractors we had received estimates from had failed to provide a satisfactory solution to that problem. The work was completed on time, on budget, and it looks great. We would definitely use them again.

These were essentially 3 large projects that required coordination between a number of workers. Dennis Higgins was outstanding in ensuring his people were on the job, and completed work when expected. Dennis kept me informed of all aspects and progress of the jobs from start to finish. Note...it is important to work with a contractor that understands his reputation truly depends on his word and handshake. Dennis assured me the job would be carried out to my highest expectations and all 3 jobs were just excellent. I am very pleased with the results and more so to recommed Dennis Higgins and his crew to other memebers of angies list.

It was a pleasure to actually have someone call back, show up and complete the work when promised. I'm very pleased with the end results. It looks great. I would definitely use them again and recommend to others.