TurnKey Construction and Maintenance Inc is a state licensed and insured building and roofing contracting company. With all the many facets of construction and maintenance services, TurnKey has been able to diversify with the adverse changes in the construction market.
Christopher is what I would call not only incompetent to work for this company, but also a scammer. I don’t think he knows English very well and stops by my house without any call. He probably has an old Nokia phone hence why he ignores my messages. Had to pay 1600 for no job done. Dude is a scammer and his Jeep looks like a scamming car, no cap. Don’t deal with this company, Ron or Ronel is also a tool. IGNORE THEM.
Description of Work: Roofing Job
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$1,700
Response from Turnkey Construction & Maintenance Inc
Mr Eleazer, There are times that customers have legitimate complaints towards the insurance process as it takes time, the installation process for a new roof and even issues that may arise with the roofing company and or staff. At TurnKey Roofing, we value our clients and address all issues that arise. However, we find no merit in your review that you wrote on behalf of your parents, Mrs and Mrs Hue D Do . In fact, we reject your malicious characterization of our staff and inaccurate depiction of the business transaction. Your comments are not only untruthful, but slanderous. Mr and Mrs Hue D Do, engaged TurnKey Roofing on April 23, 2020 with a signed Roofing Consultation Agreement. In good faith we acted on their behalf. In fact, we were successful as the insurance carrier approved their claim and issued checks on August 10 towards the new roof. This is where the story gets interesting as you failed to communicate with us regarding receipt of the payments and then tried to breach your contractual obligations. After numerous attempts to remedy, we had our attorney send the demand letter. Subsequently, we received payment on November 12. We work cooperatively with our clients and in good faith. We would have preferred a different outcome than this. We respectfully request that you repeal your defaming and malicious review.
Dana W.
01/2018
5.0
roofing
+ -1 more
They showed up when they said they would. They did the work as expected and cleaned up after the job very well. We are very happy with this group and would definitely call on them again if needed!
Description of Work: Roof replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Turnkey Construction & Maintenance Inc
Thank you! We are delighted that you are happy. Please let us know if we can be of any other service to you.
Jim P.
02/2017
5.0
roofing
+ -1 more
They brought in a mobile dumpster for the old roofing material and put the new roof on in less than a day. They also repaired our Chimney which need some minor repairs, the same day. They were neat as a pin and that made my wife and I very happy with the company, They also did all the Permitting requirements which made my life much easier. I would use them again without hesitation and have already recommended them to a friend who Flips Houses and they will contact them as needed.
Description of Work: Ronell was a Sales Agent, he was very knowledgeable and very low pressure. We had a Flat Roof over and room extension, from a previous owner and it began to leak. We Called 4 roofers and Turnkey Maintenance was the company we selected. They brought in a mobile dumpster for the old roofing material and put the new roof on in less than a day. They also repaired our Chimney which need some minor repairs, the same day. They were neat as a pin and that made my wife and I very happy with the company, They also did all the Permitting requirements which made my life much easier. I would use them again without hesitation and have already recommended them to a friend who Flips Houses and they will contact them as needed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,002
Response from Turnkey Construction & Maintenance Inc
Thank you. We are delighted that you are pleased with our work and your roof. Please let us know if we can be of any other assistance to you.
Todd L.
01/2017
5.0
roofing
+ -1 more
The install went great. I met with Andy Ruesche during the initial consultation because his company (Turnkey) and Andy were referred to me by a friend. I had already gotten several quotes for the roof that had ranged anywhere from $400 to over $10k. Andy was the first person that I felt really comfortable with and who walked me through the details of what was needed and how they were going to accomplish it. He was extremely knowledgable, helpful, and responsive throughout the process. The day of the install the installers showed up on time and seemed to do a great job. I'm no roofing expert but they got the new roof on in about a day and a half and seemed very professional. The new roof really looks great. They gave me a great selection of colors and added ridge vents where none had been before.
Description of Work: Total residential roof replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Javier V.
01/2017
5.0
roofing
+ -1 more
Perfect. Andy helped us throughout the whole process. He was extremely personable. He understood our situation and advocated on our behalf. The work was done professionally, on time and exactly as requested. The crew was truly excellent.
Description of Work: Roof replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ilona D.
01/2017
5.0
roofing
+ -1 more
Perfect - no stress - Customer Service Excellent!!!!
Description of Work: They put a new roof on my house. Coordination with county and insurance company was excellent - they handled everything. No money until day roof was installed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Angela Z.
12/2016
5.0
roofing
+ -1 more
Everything from start to finish was great. Andy reassured me that he would handle everything with the homeowners insurance adjuster& he did just that. He handled paperwork for the mortgage company and payment. The team doing the work set up on time, worked hard and finished by the deadline. They left my property clean and free of debris.
Description of Work: We had a new roof put on our home. They assisted with the insurance company and made sure the adjuster was fair in his reviews.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Holly W.
12/2016
5.0
roofing
+ -1 more
Andy Ruesche was so helpful and explained exactly what I needed to do and what the process was. He would always get back to me quickly whenever I had a question or I asked to see examples of his other completed projects. My husband and I are so pleased with the work he and his crew did. We highly recommend this contractor and give them an A+++.
Description of Work: We needed a new roof since ours was 14 1/2 years old.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$11,245.86
Nina B.
11/2016
5.0
roofing
+ -1 more
I initially met Andy R. from turnkey construction for an inspection/estimate. I must admit the process was seamless. He was very professional, friendly and most importantly kept his word on every detail and request that I had. His entire team was wonderful to work with. I would highly recommend this company. Thank you Andy and Turnkey you guys were wonderful.
Description of Work: Needed a New Roof
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Richard D.
09/2016
5.0
roofing
+ -1 more
This company understand quality and customer care. I retired after 27 years in the US Marine Corps - honesty, quality, reliability and a strong pride in the quality workmanship are important to me. This company and their representatives delivered and exceeded my expectations. From initial customer contact, through inspection, explaining their products, the construction process and work-in-process, all went very well. I am a highly satiated customer and the roof looks fantastic! They even discover a small strip if fascia board that was rotten and replaced it for me. That is what I call attention to detail.
Description of Work: Turnkey Construction really understands all elements of interacting with a customer to see a project through to a great completion. This company representatives are top notch in my mind. They provided an inspector/customer representative that inspected my roof. Suggested i contact my insurance company. Then Turnkey walked the insurance engineer/ adjuster through a thorough inspection of my roof. In the end, the insurance company agreed to support a claim for damage, Then turnkey explained my options for replacing my homes roof. They pulled the permits, and like clock work, the 5-man team showed up on-time to commence removal and replacement of my roof! They even provided a supervisor at the job site for the entire multi-day job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$19,000
Frank T.
01/2016
1.0
roofing
+ -1 more
I have called the number 813-405-1558, and requested that they not leave things on my door or at my home, but they continue to leave ads at my home. The community has signs up that say no soliciting. MY DOOR that they placed the door hanger add on says no soliciting. They disrespect my home, and my community, and I by leaving it on my door. I have called 3 and asked very politely not to do it, but today I come home and there it is again!
Description of Work: Refused to comply with my request to not leave ads on my door.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Response from Turnkey Construction & Maintenance Inc
We install door hangers on a regular basis as a form of advertising in areas where we've procured work. We do this to help inform the areas residents of the potential similar damage they may have and not know it since roof damage tends to be consistent in areas due to weather events. It is advertising, but also a service that informs people of the chance they can have it resolved the same way we addressed their neighbor. This isn't a form of disrespect, and we will try to identify residents who do not want this advertising the best we can to remove them from our advertising. I want to clarify this "grade" isn't a reflection of work we did, only the impatience of a resident who has an issue with disposing of a door hanger. We will do what we can to avoid this person at all costs.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
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Service Categories
Roofing,
Homebuilders,
Siding
FAQ
Turnkey Construction & Maintenance Inc is currently rated 4.5 overall out of 5.
Turnkey Construction & Maintenance Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Turnkey Construction & Maintenance Inc offers free project estimates.
No, Turnkey Construction & Maintenance Inc does not offer eco-friendly accreditations.
No, Turnkey Construction & Maintenance Inc does not offer a senior discount.
No, Turnkey Construction & Maintenance Inc does not offer emergency services.
Yes, Turnkey Construction & Maintenance Inc offers warranties.
Turnkey Construction & Maintenance Inc offers the following services: Residential & Light Commercial Construction, Maintenance, Roofing, Additions, Siding, Doors, Windows, HVAC, Electrical, Plumbing, & Remodeling.