TOYOTA OF TAMPA BAY

Auto Service, Auto Sales, Auto Tires,

About us

COLLISION DEPT. MON-FRI 7:30-5:30 SAT 8-12. FINANCE DEPT. MON-FRI 9-9 SAT 9-6 SUN 11-5. NEW VEHICLE DEPT/PARTS. MON-FRI 9-9 SAT 9-7 SUN 11-5. PREOWNED DEPT. MON-FRI 8:30-9 SAT 9-7 SUN 11-5.

Business highlights

53 years of trusted experience

Services we offer

NEW, PREOWNED, CAR SALES & SERVICE PROVIDER PARTS SALES AND COLLISION WORK ON ALL MAKES OF VEHICLES.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.680 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
14%
3
6%
2
3%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.2
professionalism
4.7
responsiveness
4.7
punctuality
4.7
Showing 1-25 of 80 reviews

Suzanne & Bill L.
11/2019
5.0
auto repair
  + -1 more
I am always happy with their service. That's why we always come back to them for 3 years. They were professional and accommodating. The people were really nice.
Description of Work: Maintenance service - tire rotation, oil filter, air filter replacement, multi point inspection, all fluids checkup and tire pressure checkup
Rating CategoryRating out of 5
Yes, I recommend this pro

Walter E.
03/2018
5.0
auto repair
  + -1 more
My experience was always outstanding!
Description of Work: Auto Service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bob A.
08/2017
4.0
They're very knowledgeable, negotiated on the price pretty well, good deal. They're very good, they're all professional sales people, good personality, no problems.
Description of Work: I purchased a car.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$24,000

ALAN N.
08/2017
5.0
auto body repair, auto repair
  + 0 more
Superb customer service from Kevin and the entire collision service dept. Even though part was delivered end of the day, they stayed open to accommodate me. Better experience with Toyota of Tampa Bay than I get from my local Lexus dealership!
Description of Work: Replacement of damaged side view mirror (on a Lexus).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Param B.
07/2017
5.0
auto repair
  + -1 more
They are very friendly and professional. The only bad experience I have had is that they didn't look at the issue that I pointed out to them, as confirmed by another company that I took it to.
Description of Work: I take my car to them for service.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James S.
05/2017
2.0
We had been to another dealership and knew our pricing. I was walking out. I do the research and the care as to what we are getting and it is a car I was going to drive all of the time. The guy said I can give you that car for 32000 I said no I don’t think so. He looked me straight in the eye and said little lady don’t you think you need to ask your husband first. I said you can go ask my husband, but I’m the one signing the check. I walked out and told my husband lets go. When he called me little lady I almost went over the edge. I told my husband get your keys and go. I won’t buy from these idiots. When we decided to he became a little nicer. It was just not a wonderful experience. We bought the car because we talked about it that we would pay more if we went elsewhere. My husband said there is no reason to pay more than we have to just to avoid this guy, so we went ahead and bought it. Since then I haven’t had any problems.
Description of Work: We purchased a car.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$31,000

Vishal S.
04/2017
2.0
auto repair
  + -1 more
They are really bad. They call me all the time.
Description of Work: Took my car for service

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Alex N.
04/2017
5.0
car sales
  + -1 more
They are very slow. Sometimes we use a coupon and the coupon price is okay.
Description of Work: It was an oil change and regular basic maintenance.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$55

Larry S.
04/2017
5.0
car sales
  + -1 more
They are all A ratings. I've gone to them for years.
Description of Work: Auto leasing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MICHAEL G.
02/2017
5.0
car sales
  + -1 more
I'd absolutely be willing to buy a car from them again.
Description of Work: I bought my car there.
Rating CategoryRating out of 5
Yes, I recommend this pro

Linda I.
01/2017
5.0
auto repair
  + -1 more
We buy our vehicles from Toyota Of Tampa Bay and they service them for free. They’re top, they’re “A”. Work takes an hour usually. Workers are top notch.
Description of Work: We use Toyota Of Tampa Bay for regular maintenance.
Rating CategoryRating out of 5
Yes, I recommend this pro

Linda I.
01/2017
5.0
auto repair
  + -1 more
Since we purchased the vehicle from them, there is no charge for regular maintenance. Top notch employees. Fast service.
Description of Work: Regular maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DONALD W.
12/2016
4.0
auto repair
  + -1 more
They're reliable. You can schedule online. The staff is very nice and helpful.
Description of Work: 50,000 mile maintenance check

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

THEA M.
12/2016
5.0
auto repair
  + -1 more
I had a coupon. So with the coupon and taxes it was about $42 for synthetic oil change. The overall service is an A. Without the coupon, you better put that as a C. The quality is an A. I don't like their professionalism. I don't seek them out. If the coupon is good, I'll get there but I don't seek them out. The work is excellent. No problem with the work whatsoever. The workers were good...very friendly, very polite, A. They can stop up-selling you . Every time you go there, they are trying to sell you a credit car. They are trying to tell you more is wrong with your car. That's why I stopped going regularly and just seeking out other places. They are always up-selling. That is a dealership. It's a pain in the butt.
Description of Work: I took them to Toyota of Tampa Bay on Fletcher Road. That was recently, I just got an oil change.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$42

Natasha & Eric P.
12/2016
5.0
auto repair, car tires
  + 0 more
It took much longer than usual, other than that they did very well. The car was neat and returned washed. There could have been better communication. The waiting area was nice. It took an hour and a half.
Description of Work: They did an oil change and tire rotation.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Natasha & Eric P.
12/2016
5.0
car sales
  + -1 more
They showed me the car I wanted. It went very smoothly.
Description of Work: I brought a used auto.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Diane H.
11/2016
5.0
auto repair
  + -1 more
There was a bunch of trouble they had to take care of. It has been very satisfactory.
Description of Work: They did a check up thing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Edith P.
10/2016
5.0
car sales
  + -1 more
They were very courteous, they gave me a good deal and I've been going back. The prices maybe a little high you know sometimes I think maybe their prices are high but it's worth it if your car is running right. They've been very good to me, that I think they have not cheated me they told me exactly whats wrong and if there wasn't anything wrong they told me there wasn't anything wrong. I think they are very fair, they're very courteous and they always make sure you understand and make sure that every thing is okay. They always call afterwards and see if everything is alright. These are people that really want to help, they really want you to come back.
Description of Work: I use Toyota Of Tampa Bay for auto sales. I bought the car fro there

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40,000

Douglas R.
09/2016
5.0
auto repair
  + -1 more
I think the price is fine. It is a nice area. It is comfortable; the tables and the chairs.
Description of Work: They did a routine service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Dana B.
07/2016
3.0
car sales
  + -1 more
It was one of those long time at the dealership things. We thought we were getting out of there and they kept us in there. It wasn't totally bad, but it could have been done better.
Description of Work: We went to Toyota of Tampa Bay to purchase a new car.

Rating CategoryRating out of 5
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$32,000

Joanne H.
06/2016
3.0
auto repair
  + -1 more
I have been, probably, more unhappy with than happy with. We have had times when we have asked them if something is covered under a warranty and they will say not, then we will find out that it was. We have had that happen quite a few times. They were pretty nice. Our warranty is there so I will use them again in the future, but if it was not for the warranty I would probably say no just because of the past problems I have had with them.
Description of Work: I use Toyota of Tampa Bay. I was last there for an oil change and tire rotation.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$170

Brandan I.
02/2016
4.0
auto repair
  + -1 more
They did a pretty good job. They gave me free rental cars and everything. It was nice. It was a good job. But, they did something that caused some noise. I had to take it back for them to fix it again.
Description of Work: They did a tune-up.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

JEFF H.
06/2015
5.0
auto repair
  + -1 more
It took them maybe 4 hours. We went home so they called us and let us know.
Description of Work: We went in for an oil change and just the regular maintenance. We had to have some work done on the car.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Patricia J.
06/2015
5.0
auto repair
  + -1 more
They have a reasonable price. If I call them to make an appointment, they're available right now. I've never had any trouble with an appointment. When I do get there, they're right there on it. They take it and go with it. I have to wait a little bit. When it's done, I'm gone. They have a really nice waiting area. They're an A+.
Description of Work: We had the regular service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JAMES P.
05/2015
4.0
auto repair
  + -1 more
They seem to be competent and proximity was another matter, or course. They specialize in our particular car.
Description of Work: I used Toyota of Tampa Bay to replace the tires on my Prius.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Contact information

1101 E FLETCHER AVE, Tampa, FL 33612

www.toyotaoftampabay.com

Service hours

Sunday:
11:00 AM - 5:00 PM
Monday:
9:00 AM - 9:00 PM
Tuesday:
9:00 AM - 9:00 PM
Wednesday:
9:00 AM - 9:00 PM
Thursday:
9:00 AM - 9:00 PM
Friday:
9:00 AM - 9:00 PM
Saturday:
9:00 AM - 7:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Auto Service,
Auto Sales,
Auto Tires,
Auto Body Work,
Auto Accessories,
Mattresses

FAQ

TOYOTA OF TAMPA BAY is currently rated 4.6 overall out of 5.

Sunday: 11:00 AM - 5:00 PM

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 9:00 PM

Saturday: 9:00 AM - 7:00 PM

TOYOTA OF TAMPA BAY accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, TOYOTA OF TAMPA BAY offers free project estimates.
Yes, TOYOTA OF TAMPA BAY offers eco-friendly accreditations.
No, TOYOTA OF TAMPA BAY does not offer a senior discount.
No, TOYOTA OF TAMPA BAY does not offer emergency services.
No, TOYOTA OF TAMPA BAY does not offer warranties.
TOYOTA OF TAMPA BAY offers the following services: NEW, PREOWNED, CAR SALES & SERVICE PROVIDER PARTS SALES AND COLLISION WORK ON ALL MAKES OF VEHICLES.

Contact information

1101 E FLETCHER AVE, Tampa, FL 33612

www.toyotaoftampabay.com

Service hours

Sunday:
11:00 AM - 5:00 PM
Monday:
9:00 AM - 9:00 PM
Tuesday:
9:00 AM - 9:00 PM
Wednesday:
9:00 AM - 9:00 PM
Thursday:
9:00 AM - 9:00 PM
Friday:
9:00 AM - 9:00 PM
Saturday:
9:00 AM - 7:00 PM