THIRD GENERATION PLUMBING AND MECHANICAL COMPANY

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After a year, they never fixed the problem at all, but made alot money, between the warranty company and myself.

Company quoted the price, gave me a window of arrival for the next day, and followed through on all counts. Workmen answered my questions satisfactorily.

Fast and complete.

The plumber from 3rd Generation was on time, cordial and very professional. He was originally dispatch to us to repair a broken kitchen garbage disposal from our Home Owner Insurance claim. He effectively diagnosed that problem and replaced the faulty unit. We were so pleased with his service that we asked him to give his opinion on a leak from the top of our kitchen sink faucet. He inspected the leak and suggested that the faucet itself probably needed to be replaced. We purchased a new faucet and checked Angie's list to determine whether 3rd Generation had a positive rating. We found that there were no negative ratings so we engaged this company with the caveat that the plumber who was originallyt sent to us would be assigned to do the installation. We were again pleased with his work. We discovered after he left that there was still a slow leak under the sink. He was dispatched again to identify whether he missed anything with his original diagnosis of the leak. As it turned out there was a secondary leak problem, this time with our water filter faucet. The plumber verified that this problem was not related to the installation he did on the main faucet. This determination was verifed by the technician from the water filter company who we called in to review the problem. He identified a faulty water filter faucet and replaced it to correct the problem. Bottom line, no more leaks!

I found a puddle of water behind my new refrigerator. I called 3 different plumbing companies. Silvia called me back in 10 minutes and said she would have someone out to my house within the hour. (One plumbing company never called me back, the other called back after half an hour.) When Chris arrived on Sunday, he attempted to turn the water off at the house, and that valve broke too, only to find the turn-off valve in the water meter at the street broken. There was no way to turn the water off, so he did the best he could for until we could get the city out to fix the meter. Chris was there for about 3 hours. On Monday morning, both valves were still dripping. I called the emergency number for the city of Tampa and they came right out and fixed the meter. Mike came from 3rd Generation and turned off all the water and fixed the two water valves that were broken. Mike was there for about 2 hours finishing everything up. Chris and Mike from Third Generation were the nicest and most professional people, even though I had an emergency situation. Silvia, the phone receptionist, was very polite and reassuring when I spoke with her. I highly recommend this company and will use them again! I was given an estimate over the phone before Chris arrived and costs were discussed again after we found the 2nd valve was broken. I got my money's worth for a job well done.

They came out. First trip out, they identified that I didn't have a water leak, I had a drain leak. Couldn't fix it that day because they wanted me to run dye through the toilet. Came out again, took the toilet off the seal and found that there was a broken flange and that it was leaking under the tile. Fixed the flange and put it all back together. Cleaned everything up. I was very impressed. Very nice and competent people.

Third Generation Plumbing was contracted by our home warranty co to fix the running toilet and replace shut off valve in the bathroom. This was an emergency call and we were very grateful that they were able to send somebody out almost immediately. The repairman was punctual, thorough and cleaned up after himself. This is the second time we have requested the same company. First time was two years ago, after a different plumber, also sent by the Old Republic, messed up another toilet in our home. Highly recommended, would use them again.(The amount we paid was for home warranty service call)

I USED THIS COMPANY AS PART OF MY HOME WARRANTY PROGRAM. CUSTOMER SERVICE AND PRICE WERE AVERAGE. I TRIED ANOTHER COMPANY AFTERWARDS, WHOM I LIKE BETTER.