The Pool Guys of Tampa Bay LLC

In October 2018 The Pool Guys of Tampa bay AKA TampaPoolPro.com did a resurface of my pool. The staining on the surface after their work was dreadful and very noticeable. See pictures. After months of complaining on my part and months of obfuscation and outright ignoring my emails they reluctantly came and drained pool, without any notification to me and did something to the surface. The stains were worse, see pictures. I would not do business with these people again. The first pix is the first resurfacing, the second is the second resurfacing.

Great, on time, and helpful ideas.

They made my pool look better than it had! Even the initial pool builder had never made it look as sparkly and clean.

Week in and week out they are professional and friendly! My pool always looks great! Extremely happy with them! The owner is Top Notch and he holds his workers to the same high standard. I would recommend them to anyone at any time. Pricing is very fair and competitive. I wouldn't hire anyone else!

These guys are AMAZING! They go above and beyond. They do a great job. Our pool looked amazing. They are extremely knowledgeable about different systems. Ours is older and they have helped us so much keeping everything clean and running. We had my son's birthday party on a Saturday and something was going wrong with the filter and they came out that morning to take care of it so that he could still have his pool party. I HIGHLY recommend them to anyone who has a pool!

THE OWNER TONY ARREDONDO CAME OUT AND GAVE ME AN ESTIMATE OF $19.49 PER WEEK FOR CLEANING AND CHEMICAL SERVICE SO I SIGNED UP. IT ENDED UP BEING A NIGHTMARE! EVERY WEEK FOR ALMOST 2 MONTHS MY POOL HAD TONS OF ALGAE IN IT. THE RIGHT AMOUT OF CHEMICALS WERE NOT BEING USED, THE PROPER CHEMICALS WERE NOT BEING USED, AND THE FILTER WAS NEVER GETTING CHECKED OR CLEANED, I WAS BILLED $77.80 /A MONTH INSTEAD OF $39, HE WAS USING MY PERSONAL CHEMICALS, AND MY WATER WAS BEING CONSTANTLY LEFT ON. WHEN I CONFRONTED THE OWNER HE WAS VERY ARGUMENTATIVE AND STATED THAT POOL FILTERS ONLY NEED TO BE CLEANED ONCE A MONTH AND THAT ANY OTHER PROFESSIONALS WHO HAVE TOLD ME OTHERWISE NEED TO BE REPORTED TO THE CPO,APSP, AND NSPF!!!!!!!!! HE ALSO STATED THAT IT IS MY FAULT AND THAT I NEEDED TO SIGN UP FOR A HIGHER LEVEL OF SERVICES. I TOLD HIM I NEED MY FILTER CLEANED AT LEAST ONCE A WEEK AND MORE CHEMICALS TO BE PUT INTO THE POOL TO GET RID OF THE ALGAE AND THAT IT IS RIDICULOUS THAT MY POOL LOOKS LIKE A SWAMP WHEN NOT ONLY AM I PAYING HIM $77.80 A MONTH- I AM ALSO BUYING THE CHEMICALS!!!! SO, I SIGNED UP FOR A HIGHER LEVEL OF SERVICES AND HE AGREED TO CLEAN MY POOL FILTER ONCE A WEEK, ADD MORE CHEMICALS, AND RESTORE MY POOL TO A ZERO ALGAE STATE. HE ENDED UP USING ALL OF MY OWN CHEMICALS AND I HAD TO GO AND BUY MORE, PLUS HE USED THE WRONG STUFF TO ELIMINATE THE ALGAE GROWTH AND HE WASN'T FOLLOWING UP WITH MORE SHOCK AT THE RIGHT TIME SO MY POOL WENT COMPLETELY GREEN JUST LIKE A SWAMP AGAIN FOR A SECOND TIME!!!!!! I TOLD HIM STEP BY STEP EXACTLY HOW TO CLEAR THE POOL UP AND HE AGAIN ARGUED AND USED THE WRONG CHEMICALS AND DIDNT FOLLOW UP WITH THE SHOCK AND FILTER CLEANING. SO I CANCELLED HIS SERVICE AND CALLED ANOTHER COMPANY TO COME AND FIX MY POOL!! I DISCOVERED MY O-RING ON MY POOL FILTER CAP WAS ALL STRETCHED OUT SO I HAD TO GET ANOTHER ONE. IT COST ME $250 FOR THE new COMPANY TO FIX MY POOL. SO ALL IN ALL, THIS SEEMINGLY SIMPLE TASK OF CLEANING MY POOL- SOMETHING I HAD DONE FOR 3 YEARS ALL BY MYSELF ENDED UP COSTING ME $803 OVER A 2.5 MONTH PERIOD OF TIME!! THAT INCLUDES THE RAISE IN MY WATER BILL, RAISE IN ELECTRIC, THE COST OF CHEMICALS, COST OF MONTHLY SERVICE, AND THE COST TO FIX THE POOL GUYS OF TAMPA BAY'S MISTAKES!!!! DO NOT USE THIS SERVICE!! BEWARE!!!