Buyer be very aware. Do not purchase anything from these people. They didn't finish the install the first time out because of the amount of damaged material delivered and wasted material used by the installers (cutting a long board to get a 4" piece instead of using a partial piece, as an example). Molding work is very sloppy. They deliver the material first, and it is their policy to not refund on damaged material if it is received (even if the box is unopened). They did swap one box for us, but then we had to buy a box to replace damaged material and pay LABOR AGAIN on that box ($38), even though it was a replacement, and the replacement flooring was not sold to us at the same price as the original flooring. As they only open the warehouse on weekends, we actually lost two weeks getting this job finished. They also do not provide a warranty on their receipt for the flooring. CLEAN-UP was poor. STAY AWAY FROM THEM!
Description of Work: Approximately 675 square feet of flooring and installation. Dining room, family room, den (office), and space between dining room, hall, and kitchen.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0
$3,800
ALISON M.
07/2005
1.0
flooring contractor
+ -1 more
CHUNKS CAME OUT WHEN PUTTING THE FRIDGE BACK, HAVE CALLED MANY TIMES, THEY SAY THEY CAN DO NOTHING ABOUT IT. THEY SAY READ WARRANTY, BUT NEVER GIVE YOU ONE, DO NOT LIKE TO GIVE OUT.
Description of Work: LAMINATE FLOOR THEY SAID IT WILL NOT SCRATCH AND IT DID.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Flooring Sales and Installation
FAQ
THE LAMINATE STORE INTERNATIONAL #5 is currently rated 1 overall out of 5.
No, THE LAMINATE STORE INTERNATIONAL #5 does not offer free project estimates.
No, THE LAMINATE STORE INTERNATIONAL #5 does not offer eco-friendly accreditations.
No, THE LAMINATE STORE INTERNATIONAL #5 does not offer a senior discount.
No, THE LAMINATE STORE INTERNATIONAL #5 does not offer emergency services.
No, THE LAMINATE STORE INTERNATIONAL #5 does not offer warranties.