TB WATER

Had to replace the media, add charcoal filter and replumb system.

They never showed up to test water. Plus never called me about the job!

Dave is excellent! He says what he does, does what he says and when he says he will. He is passionate about clean water and has strong product knowledge mixed very hard working spirit. He has a no pressure sales process. Go with Dave! You will be glad you did!

Do not use this company. Dave, the owner talks a good game. He assured me he knew the system inside out. In October he did a repair that failed within three months.....Cost $500. He came back in February and charged me another $500 to re-bed my filter tank. The problem still persisted. When I contacted him to come back out, he complained that he did not install my original system. He evidenced no commitment to customer satisfaction and was totally insensitive to the frustration over his poor performance and service. He claims to "know it all" and claims great "passion" for his work. He is only interested in overcharging and overselling to replace otherwise functional products. DON'T USE HIM!!!! I had a second company come out and they repaired the problem in less than 30 minutes by replacing a valve.

It went very smoothly. Done in 1 day, cleaned up after themselves and took the time to explain to me exactly how the system works.

Excellent! Arrived on time. Installation was top notch, and worked as advertised. Great experience.

Dave The Water Man is the Best!! Excellent products for which he is passionate about them. Gives a clear explanation of products, services, recommendations and demonstrates the water quality or, as I our case, lack of quality. He clearly explains the operation after install and he follows up for maintenance. Top Notch service and NO hidden costs, such as drilling hole in granite for water facet. So glad we got the reverse osmosis, now when my ice cubes melt , I drink them....drinking more water as the taste is Fantastic, NO MORE bottled water! My towels and laundry are SOFT , no mineral spots on dishes or glass shower doors... Free salt for one year Why would you go anywhere else? Thank you Dave!!

Dave,the owner, personally came to my residence and installed everything. He carefully reviewed and educated me on each of the items that he offered, and helped me make the best and economical sound choice for my family. He worked in a timely and professional manner that impressed me to tell others about his service. He earned my trust.

David came out promptly, assessed our problem, & gave a very professional yet personable sales presentation. Although not the cheapest price, both my wife & I knew pretty much immediately that we were going to have them do the work. He installed a new softener/conditioning system that afternoon. Thus far we are very pleased with the performance of the system. They also back up their products with an ongoing, in-writing service commitment. That alone makes this a very good deal in our opinion. David is obviously very committed to & proud of his projects - and we look forward to his continued support.

To start with. Let me say this, Dave, the owner/operator is probably the best person that I have ever had do work for me. I called him about a water Softener on Thursday, he offered to come the next day at 1pm which i accepted. He promptly showed up at1pm with a very professional business van and immediately introduced himself, handing me a couple of business cards. He was professionally dressed with a TB Water Shirt. He quickly identified my existing non working softener as one that should have been installed as an outside unit. He took water samples and to no surprise my water was very high in chlorine and other substances. Dave then described the different options he would suggest, describing the differences between his products and what Lowes, Home Depot and other retail outlets. After consideration i chose an upscale unit, yes more expensive than the Lowes/Home Depot options, but in quality in product, installation, warranty, i was completely satisfied with my Pro SERIES softener. He had a unit on the truck and immediately began to remove the old unit and replace it with an impressive unit. Dave was meticulous in work, down to polishing the tank, precisely applying the TBWater sticker and even securing the power chord so that it was taunt! Every business man should be so conscientious. I recommend TB Water Technologies without reservation.

Not good ... he took part of the system apart but refused to properly reassemble the system after I informed him that could not afford to pay for what he was recommending. I would not recommend the use of this company!!!! I paid his a service charge of $40.00

I moved and called David. He came out and removed the equipment. He stored it for me for one month and when I moved he came out and installed it and did a great job. It is a neat clean look on the outside and the water is nice and soft and clean. He also reinstalled the RO system in the kitchen. He also ran a line from there to the refrigerator so I have nice clean water. Very happy and he cares about the quality of work he does. Will only use David. I recommend him to anyone. He also replaced the kitchen faucet with a new quality faucet.

Was very impressed with the timeliness of Daves's response. He was able to come out same day as initial phone call to evaluate our water softening needs. We agreed upon the system that would best suit our home needs and Dave arrived promptly the next day to install. We didn't have the need for the filter system; went with the pro series conditioner/softener. Dave did a great job on install and made sure that all hookups and wiring was neatly done. Dave takes great pride in his work and in his company and it shows! I have no doubt that even after the sale/install he will be available to answer any questions or concerns we may have.

This man/company is the most unprofessional business I have ever witnessed. My friend's well just blew and she is having a professional plumber evaluate whether this was caused by the shoddy work of TB Water or not.

I got the best softener and purification system and RO undersink water. David is great and calls back and goes above and beyond. Great guy

Dave replace entire water system for $3500 and it still smelled and then the water ran black. I asked him upon first meeting, "will your system fix my problems?" and he said, "yes, it will and no matter what I will make sure to have it working perfectly". Three times he didn't show up when promised and then complained to show up on a weekend when I had black water in my home. He blamed me, he blamed the plumbing, he blamed the well...but what happened was Dave put in a beautiful new system that probably works fine, but it wasn't the core of the issue and I believe he knew that before he took the job. I believe he knew that his system wasn't the answer but did it for the money. He was rude unprofessional when I told him the system wasn't doing what I had been told it would. He stated that because I am a single female homeowner that I was "lucky" to have him there to install the system. He used brand new designer towels that were in my garage to soak up his chlorinated water and when I asked him why he used them, he said, and I quote " nobody was around, they're just towels, you'll live". I've owned my own business for 17 yrs and I would never speak to a client like that. Dave appears charming and seems to know about water, but I think his business is getting too big and he no longer cares about quality, he just cares about making the money and it's sad because safe water for your family is priceless. I cannot recommend Dave.

He left and he finished with the working. They left and it didn't work. I think he has his own business with selling stuff. After he left, I have the same problem. Price was fine. I thought quality was okay. He was professional. I would consider them if I had another system put in.

He told me my old unit was dead, which I suspected, so he tried his best to sell me a new water softener. His water analysis is testing the chlorine level with a swimming pool test kit. And he didn't leave the bags of salt.

He was very professional, did a great job, and was punctual.

Everything went well. Dave answered the phone right away and was able to come out same day (or next day I can't remember) It was quick. Came out and inspected my water softener. Gave me an idea of what it would take to get it back up to speed and we agreed to have him come back a week later. He was able to get all of the parts needed and did come out to repair that following week. He also recommended replacing my RO system as the one I had was cheap and it bad shape. Good water so far.

We are very pleased with our TB Water experience and highly recommend Dave/TB Water and his products. Dave is very knowledgeable, timely and responsive. We are very happy with our new water softener and drinking water system. Thanks Dave!

It went perfect.. Showed up 10 minutes early, ready to work and by lunch time our brand new system was up and running.. I couldn't have asked for anything more..

Dave actually answered the phone when I called, no answering service or recorded voicemail. He came out the same day and adjusted the softener settings and reassured me that everything was working properly. He also tested my water and educated me on reverse osmosis systems, contaminants, and water ph. He is very professional and knowledgeable. I would definitely call TB WATER if you have any softener or purification needs.

Awesome! We recently moved into our home that has not had a softener ever (10 years). Fixtures and toilets were a mess with water spots, rust. White laundry was not coming out white. No suds in the shower. I emailed David and he called within 15 minutes. Came out the same day and assessed our needs and made his recommendations Even though we needed to bury part of the system and do quite a bit of digging, his price was the same and he was able to put it in the next day. Not your standard customer service at all. He does all his own work and is extremely knowledgeable. Finished during a thunderstorm and cleaned up afterwards. As a realtor, will be passing his name around!

David was on time an very professional. You informed and educated me on water softeners and their function. We inspected my system and determined that it was inoperable. The system needed to be fixed. He gave me no pressure repair options and I agreed to the repairs. The price was good and the repair was completed in a timely manner. Thanks