Stay Dry Roofing of Tampa Bay Inc

THE REPAIR WAS VERY MINOR AND I HAD STARTED WORKING ON IT MYSELF. THE REPRESENTATIVE FROM STAY DRY EXPLAINED TO ME THE FOLLOW UP PROCEDURE. HE ALSO OFFERED INFORMATION ON MAINTENANCE. HE WAS HELPFUL AND PROFESSIONAL. I MAY BE INSTALLING A SUN-TUNNEL IN THE FUTURE; I WILL GIVE STAY DRY A SHOT.

THIS IS AN IMPRESSIVE COMPANY. HIGHLY PROFESSIONAL AND EFFICIENT. ROOFING CREW WAS PHENOMENAL.

I WOULD HAVE RATED THIS COMPANY HIGHER IF THE CREWS SENT TO PERFORM THE WORK PROVIDED THE SAME LEVEL OF CUSTOMER SERVICE THAT I GOT FROM CURTIS AFTER CALLING AND COMPLAINING. IT HASN'T RAINED HARD ENOUGH YET TO DETERMINE THE QUALITY OF THE JOB, BUT I HAD SOME MAJOR HEADACHES DUE TO CARELESSNESS OF THE CREW. THEY WENT HOME AT NIGHT WITHOUT TURNING MY AC UNIT BACK ON BOTH NIGHTS, AND THE SUPERVISOR HAD TO COME OUT AND TAKE CARE OF IT IN THE EVENINGS. AT THE END OF THE JOB THEY CLEARED LARGE PILES OF CONSTRUCTION DEBRIS FROM THE ROOF BY THROWING IT DOWN TWO STORIES ATTEMPTING TO HIT THE BED OF THEIR PICKUP TRUCK BELOW, MOST IT MISSED THE TRUCK AND SMASHED MY GARDEN. THE CREW WAS RUDE AND NOT CONCERNED WITH CUSTOMER SERVICE. THEY WERE RUDE and VERY AGGRESIVE WITH ME WHEN I RAISED AN ISSUE ABOUT THE DAMAGE TO MY GARDEN AND THEIR CARELESSNESS. I WAS REIMBURSED FOR THE DAMAGE, BUT I WOULD HAVE PREFERRED NOT TO HAVE HAD TO DEAL WITH IT. A GOOD COMPANY WITH SOME BAD WORKERS.

THEY WERE ON TIME AND DID A GOOD JOB.

DID GOOD WORK AT A REASONABLE PRICE; ACTUALLY DID MORE THAN ORIGINALLY AGREED UPON IN CONTRACT.

THEY WERE QUICK TO CALL BACK FOR THE ESTIMATE, QUICK TO SCHEDULE THE WORK AND DID AN EXCELLENT JOB.

GAVE ME A DATE, SHOWED UP ON THE CORRECT DATE, PERFORMED THE WORK IN A TIMELY MANNER (3DAYS), ALL WHILE BATTLING TORRENTIAL RAIN EVERY DAY. EVERY ASPECT OF THIS JOB, COMPANY, AND PERSONNEL WERE EXCELLENT. A RARE FIND SO FAR FOR ME IN FLORIDA!!

THEY WERE VERY PROMPT IN COMING OUT AND GETTING US A QUOTE AFTER LOOKING AT THE ROOF. THEY SENT A REP BACK OUT WHEN I HAD QUESTIONS. THEY GAVE US A START DATE AND WERE VERY CLOSE TO THAT DATE IN GETTING STARTED. THEY ARRIVED PROMPTLY AND COMPLETED THE JOB. THE SUPERVISOR CAME OUT TO INSPECT THE JOB AFTER IT WAS FINISHED. WE HAVE HAD A HARD RAIN SINCE THE INSTALLATION AND THERE WERE NO LEAKS. I WAS IMPRESSED WITH THEM. I FELT THE DID A GOOD JOB AT A REASONABLE PRICE AND THEY WERE REALLY CLOSE TO BEING RIGHT ON SCHEDULE, EVEN WITH WEATHER.

JOE WAS VERY HONEST AND THOROUGH. HE GOT UP ON THE ROOF AND EXAMINED THE PENETRATIONS, THE SHINGLES AND COULDN'T REALLY FIND ANYTHING BLARINGLY OBVIOUS. HE DID FIND SOME LOOSE NAILS AND TOLD US HOW TO CORRECT THE PROBLEM. WE APPRECIATED HIS HONESTY AND HIS PROFESSIONAL OPINION. HE TOLD US HE COULD REPLACE THE ROOF BUT HE WANTED US TO SEE IF PLUGGING THE NAIL HOLES WORKED FIRST BEFORE DOING ANYTHING DRASTIC.

HE CAME PROMPTLY AND WAS COURTEOUS. HE COULD DETERMINE THE SOURCE OF THE LEAK AND LEFT, STATING HE WOULD RETURN WITH THE BOSS. THEY DID NOT RETURN. THEY DID NOT CHARGE US.

OUTSTANDING EXPERIENCE. VERY PROFESSIONAL AND AN OBVIOUSLY WELL-RUN COMPANY. AFTER MY FIRST CALL, I WAS TOLD AN ESTIMATOR WOULD CONTACT ME WITHIN 48 HOURS. HE DID. AFTER I SIGNED THE CONTRACT, I WAS TOLD THE REPAIR TEAM WOULD CONTACT ME WITHIN 48 HOURS AND THE WORK WOULD BE DONE WITHIN 2 WEEKS. BOTH OCCURRED JUST AS PROMISED. THERE WERE SOME VERY MINOR ISSUES WITH THE ESTIMATE AND REPAIR, BUT STAY DRY RESPONDED EXPEDITIOUSLY TO ALL MY CONCERNS AND THEY GAVE ME AN ANGIE'S LIST DISCOUNT. I HAVE NO IDEA IF I COULD HAVE GOTTEN THIS DONE CHEAPER OR NOT. IT DOESN'T MATTER. STAY DRY'S WORK WAS WELL WORTH EVERY CENT I PAID THEM.

THEY STARTED THE WORK AT THE EXACT TIME THAT THEY PROMISED. THEY COMPLETED THE WORK WHEN THEY SAID THEY WOULD. IN SPITE OF INCLEMENT WEATHER, THEY COMPLETED THE WORK BY STAYING LATE AND BEGINNING EARLY. THEY WERE EXTREMELY POLITE AND THEY CLEANED UP COMPLETELY WHEN THEY WERE DONE.

STAY DRY TOOK MY OLD ROOF OFF BEFORE THEY HAD THE SHINGLES, THAT WAS STRESSFUL WITH THE RAINY SEASON APPROACHING. THEY INSTALLED THE RIDGEVENT OVER THE NEW ROOF WITH OUT CUTTING THE FELT, WE DISCOVERED THAT AFTER WE PAID FOR IT. THE PROBLEM WAS CORRECTED AFTER SEVERAL PHONE CALLS. MY ADVICE TO ANYONE IS TO MAKE SURE YOUR ROOFER HAS THE SHINGLES AND CHECK THEIR WORK, DON'T ASSUME THEY WILL DO THINGS RIGHT.

I WAS TOLD THAT THE JOB WOULD TAKE 2 OR 3 DAYS AND WAS GIVEN A START DATE ABOUT SIX WEEKS AWAY. ON THAT DAY, ANOTHER COMPANY DELIVERED A DUMPSTER, BUT NO ONE ELSE SHOWED. WE CALLED AND WERE TOLD THAT THE CREW HAD QUIT BUT THAT ANOTHER CREW WOULD START TOMORROW. BUT THAT START DATE WAS ALSO CHANGED, BECAUSE THE SHINGLES WERE NOT IN STOCK. WORK BEGAN ON DAY 8. ON DAYS 9 TO 12, WORK WAS SPORADIC. UP UNTIL THIS POINT, WE HAD RECEIVED NO RAIN. BUT EARLY ON DAY 13, IT RAINED TWO INCHES. MOST OF THE ROOF WAS WITHOUT SHINGLES AND PART OF THE ROOF WAS WITHOUT FELT. ON DAYS 13 THROUGH 16, NO MORE THAN TWO MEN WORKED AND MUCH MORE RAIN FELL. ON DAY 17, THE ROOF WAS FINISHED BUT DEBRIS REMAINED. ON DAY 20, I RECEIVED A CALL (AFTER HEARING NOTHING SINCE DAY 5). NO APOLOGY OR EXPLANATION WAS OFFERED, BUT I WAS GIVEN THE FINAL COST AND ASKED TO PAY (EVEN THOUGH A PILE OF PLYWOOD AND OTHER DEBRIS STILL REMAINED). IN ALL, THE ROOFERS (WHO SHOWED UP) WORKED HARD, BUT THE COMPANY FAILED US.

THEY RETURNED CALLS, ANSWERED MY QUESTIONS, GAVE A NO-HASSLE ESTIMATE (VERY ADVANTAGEOUSLY PRICED)AND STARTED ON TIME AND FINISHED IN 5 DAYS. THEY GOT THE PERMIT AND HANDLED THE COUNTY INSPECTION ETC. WORK CREW WAS VERY HELPFUL; DISCUSSED THE PROGRESS AND WHAT HAD TO BE DONE. OPEN WITH INFORMATION. ADAM WAS THE CREW LEADER. RESPECTFUL OF ME AND MY WIFE.

THEY WERE FANTASTIC, FIXED THE LEAK AND REFUSED ANY PAYMENT FOR SUCH A SMALL JOB, JUST REQUESTED THAT WE REMEMBER THEM WHEN OUR ROOF NEEDS FULL REPLACEMENT IN A COUPLE OF YEARS. I WOULD CERTAINLY CALL THEM BACK.

JOE ARRIVED PROMPTLY, EVEN A LITTLE EARLY. HE IS FRIENDLY, TIMELY, RESPONSIBLE AND RELIABLE AND WE WILL DEFINITELY USE STAY DRY ROOFING IN THE FUTURE.

I WOULD REHIRE THEM IF I HAD BETTER FOLLOW UP AFTER THE JOB. THE ESTIMATE WAS FOR A 7'X 9" AND THEY ACTUALLY DID A SECTION THAT WAS MORE LIKE 3'X 5' AND THIS IS THE PROBLEM THAT I HAD WITH THEM. I CALLED A COUPLE OF TIMES FOR THEM TO CONTACT ME AND I HAD TO CALL BACK AGAIN TO GET A RESPONSE.

I AM VERY SATISFIED WITH THIS COMPANY AND WILL CALL THEM WHEN WE NEED TO REPLACE OUR EXISTING ROOF. I WOULD GIVE THEM AN A+ ON EVERYTHING.

I HAD A VERY SMALL LEAK IN MY ROOF THAT I COULD NOT FIND - EVEN AFTER WALKING MY OWN ROOF AND CLIMBING THROUGH MY ATTIC. ADDITIONALLY, THE FIRST ROOFER I TRIED COULDN'T FIND IT EITHER - AND HE WANTED TO CHARGE ME $375 TO SEAL THE ROOF VENTS AND RIDGES - THOUGH HE WASN'T SURE OF THE PROBLEM. I'LL ADMIT IT, I'M A SKEPTIC. THERE SEEM TO BE TOO MANY ''A'S'' ON ANGIE'S LIST. BUT WHEN IT COMES TO STAY DRY - I'M A SKEPTIC NO MORE!!! MANNY WAS VERY PROFESSIONAL AND COURTEOUS. HE FIXED A PROBLEM THAT A PREVIOUS ROOFER HAD MISSED. HE TOOK THE TIME OUT TO EXPLAIN THINGS AND POINT OUT POTENTIAL FUTURE PROBLEMS. AND BEST OF ALL - HE DID IT FOR FREE!!!! IN MY OPINION, THIS IS THE BEST ADVERTISING A BUSINESS CAN DO. I WILL DEFINITELY BE CALLING STAY DRY AGAIN IF / WHEN I HAVE ANOTHER - PROBABLY MORE SEVERE - ROOFING PROBLEM. MY ONLY COMPLAINT IS THAT MY FIRST CALL WAS NOT RETURNED AFTER A WEEK OR SO. BUT MY SECOND CALL WAS RETURNED WITHIN AN HOUR OR 2 - SO I JUST CHALK IT UP TO A SIMPLE MISTAKE.

I CALLED THEM BECAUSE I HAD A LEAK IN MY ROOF. THEY CAME OUT EXACTLY WHEN THEY SAID THEY WOULD AND THEY REPAIRED THE LEAK FOR FREE. HE SAID IT WAS A SIMPLE THING AND ONLY ASKED THAT WHEN WE CONSIDERED A NEW ROOF, WE WOULD CONSIDER THEM. FANTASTIC BUSINESS SENSE! YOU KNOW I'LL CALL THEM FIRST!

STAY DRY WAS THE LOW BIDDER. WORKERS WERE COURTEOUS, RESPONSIVE AND ON TIME. THEY EVEN HELPED MY WIFE CARRY IN GROCERIES IN THE RAIN. WORK QUALITY WAS AVERAGE - BUT THEY RETURNED AND FIXED EVERYTHING I REQUESTED. THEY SHOWED UP IN 30 MINUTES WHEN THE ROOF BEGAN LEAKING DURING A HARD RAIN STORM AND PAID A PAINTER TO REPAIR WATER STAINS (ALTHOUGH I HAD TO CALL FOUR TIMES TO REMIND THEM). ONLY COMPLAINT WAS DOZENS OF NAILS/STAPLES LEFT IN YARD/BUSHES.

CURTIS SHRADER THE SUPERINTENDENT FOR STAY-DRY ROOFING CALLED ME RIGHT AWAY TO SET UP AN APPOINTMENT. HE SHOWED UP ON TIME FOR THE ESTIMATE. CURTIS WAS VERY POLITE AND EXPLAINED TO ME WHAT THE PROBLEM WAS. WHEN HE TOLD ME NO CHARGE I WAS SHOCKED. I WANTED TO PAY HIM BUT HE REFUSED. I KNOW IN THE NEXT FEW YEARS I WILL NEED TO GET A NEW ROOF. I WILL ONLY BE CALLING STAY-DRY. ALSO, IF ANYONE I KNOW NEEDS ANY ROOF WORK DONE, I WILL PASS ON STAY-DRY ROOFING OF TAMPA BAY'S NUMBER. THANK YOU STAY-DRY, AND THANKS FOR HAVING SUCH A GOOD EMPLOYEE AS CURTIS SHRADER.

PUNCTUAL, POLITE AND FOLLOWED THROUGH. EXCELLENT SERVICE.

THEY WERE QUICK TO RETURN MY CALL; WERE TIMELY IN GETTING AN ESTIMATE BACK TO ME, AND TIMELY IN GETTING THE WORK DONE. I WOULD CERTAINLY RECOMMEND THEM.