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Ripcord Support

Computer Repair, Computer Training

About us

We are a 100% US Based company that can provide phone and remote support or at our customer's location. We can help our customers on an on-demand basis or with our monthly support plan we provide unlimited phone and remote support along with discounts on on-site services.

Business highlights

21 years of trusted experience
Emergency Services Offered

Services we offer

Ripcord Support provides computer, tablet and smartphone help when and where you need it.

Amenities

Free Estimates
Yes
Senior Discount

20%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

5.05 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-5 of 5 reviews

Henrietta M.
12/2016
5.0
computer repair
  + -1 more
Very well.
Description of Work: Set up new computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Eddie B.
11/2016
5.0
computer repair
  + -1 more
These guys did a great job, easy to work with, very knowledgeable, competitive pricing
Description of Work: repair computer and upgrade software and speed replaced battery removed a virus from computer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Ripcord Support
Thank you [Member Name Removed] for your review. We are so glad you were satisfied with the services you were provided. Hope to serve you again soon!

Stephen M.
11/2016
5.0
computer repair
  + -1 more
Excellent. These technicians are the very best I have ever worked with. They are very attentive, very cordial and extremely competent in their dealings with their customers. I call them anytime I have issues with my computer, cell phone or my printer. They have never failed me. I will remain a customer and will recommend them to all I know.
Description of Work: Work on computer and printer to improve the quality of black and white pictures on my printer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10

Response from Ripcord Support
Thank you [Member Name Removed] for your review. We are so glad you were satisfied with the services you were provided. Hope to serve you again soon!

Ken C.
11/2016
5.0
computer repair
  + -1 more
The RIPCORD associate was friendly, courteous, professional, and PATIENT. I have tried several of these computer support services. They were either too expensive, slow to respond, unprofessional (I was always the cause of any problem). RIPCORD was excellent in all regards. Highly recommend!
Description of Work: Problem with my desktop computer not connecting to my wifi.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Ripcord Support
Thank you [Member Name Removed] for your review! We are so glad you were satisfied with the services you were provided. Give us a call if you have any other technology issues, we'd be happy to help.

FRED M.
11/2016
5.0
computer repair
  + -1 more
I was having issues with my laptop computer & my provider Spectrum could not help me & referred me to Microsoft for assistance. I had a few unfavorable experiences with Microsoft Tech support so when I heard a radio commercial for Ripcord Technical Support on my radio I decided to give them a try since they offer your first service for free. I was pleasantly surprised when I received a phone call at the agreed time. My Tech Support Specialist was Brent, & he proceeded to connect to my computer remotely after I explained the issues that I was experiencing. I was very impressed with the determination that Brent showed in solving the issue that I was having. It was clear that he was not going to give up until it was taken care of. He spent about an hour with me & he made sure that I was not having the same problem after he was finished. I was so appreciative of the service that I offered to pay but he insisted that their policy was to not charge for the first call. I hope that Ripcord is around for a long time because I have never had better service from any other Tech support company that I ever used and their prices are very reasonable as well. Looking forward to using them again in the future & I highly recommend them. Check Ripcordsupport.com for more info.
Description of Work: I was having issues with my laptop computer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Ripcord Support
Thank you [Member Name Removed] for the review! We are so glad you were satisfied with the services you were provided. We looked forward to working for you in the future.

    Contact information

    6604 Harney Rd. STE K, Tampa, FL 33610

    www.ripcordsupport.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    Closed

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    Computer Training

    FAQ

    Ripcord Support is currently rated 5 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 6:00 PM

    Saturday: Closed

    Ripcord Support accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    Yes, Ripcord Support offers free project estimates.
    Yes, Ripcord Support offers eco-friendly accreditations.
    No, Ripcord Support does not offer a senior discount.
    Yes, Ripcord Support offers emergency services.
    No, Ripcord Support does not offer warranties.
    Ripcord Support offers the following services: Ripcord Support provides computer, tablet and smartphone help when and where you need it.

    Contact information

    6604 Harney Rd. STE K, Tampa, FL 33610

    www.ripcordsupport.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    Closed