Red Cap Plumbing Air and Electrical

They rodded it out and advised me that the cast iron pipes were in good shape with very little rust. Both gentlemen were very professional courteous and on time.. I am very pick,y, so to get anything above average grade from me is an amzing feet. I misunderstood the $99 offer, but that was my problem. They we very nice about pointing out what was included in that offer

Repairs went fine but I feel the price was way too high for the effort involved to correct the issue.

Very knowledgeable, professional, flexible, on time

Service was great! One of the spigots outside had broken, and water was spraying everywhere. We couldn't get the water to shut off at the main valve, so called at 8:00 this morning, and they had someone here by 10:00. Larry was our service tech, very nice, professional, and had the job done in less than an hour. We were very pleased!

My bathroom sink started to leak on the connection from the shut off valve to the feed line from the wall. The valve and the short piping from the valve to the feed line from the wall needed to be replaced. I called many different plumbers on Angie's list and Red Cap seemed the best price for a Saturday call out. Red Cap Plumbing was able to come out in just less than two hours, which was better than I expected. The tech was great, polite and explained everything from the worst possible outcome to the best outcome (my house was built in 1958). It turned out just the mentioned parts needed to be replaced. The tech asked if there was anything else was needed while he was there. No pressure sale, just the one question to ensure before he left that all was taken care of. I am happy with the service I received from the lady that answered my call to get scheduled, to the tech that did the work. I will use them again when plumbing issues come up.

Red cap came out to address a blockage in sewer line. I had purchased the Angies deal for this, and it was an excellent price because it also included a camera viewing of pipe. Plumber and camera technician were both very polite and courteous. Camera technician gave me a quote for replacement of the sewer line, but upon receiving another quote from a different Angies list plumbing company, I found the Red Cap quote to be $1400 higher for the same work and warranty. Because of this, I will be going with the other company, as their reviews are good also.

Service Specialist was very friendly, did a good job for using only a "Cutterless Snake" on Kitchen side of house. The inspector told me it would cost an additional $1,100.00 for the "4000 PSI Pressure Cleaning"! He then checked for the Bathroom Cleanout, located it, and said that they would Pressure Clean All Drains for $2,300.00! I asked why they did not use a "Cutter" to clean the Kitchen line, and he said Older Homes sometimes have cracks, or be "Broken" or even that some (what, in 1898?) used Tar Paper drains. Having had a Cutter Cleanout about 10 years ago, for about $90.00, I said I was dismayed that they would not even Try to clear it with a Cutter. I told him that I had it done before using a Cutter Cleaner with great results. The Inspector stuck to his guns, and said that only the Pressure Cleanout would do it - Additionally, he said that there was No Guarantee AT ALL for even One Day that the drain would stay open. I was extremely disappointed with this company, especially the "Inspector. Since I own a 3000 PSI Pressure Washer, I checked prices to buy a 100' of the pressure hose used for drain cleaning along with a "Rotating Water Jet Drain Cleaning Head - Total cost about $130.00. Next time.... I'll DO IT MYSELF! This company is a true rip-off, and I would Never Recommend them to anyone. I would never use them myself in the future. They should be DROPPED from the list and close their doors. Because of THEM I will not be renewing my subscription to Angies List. I have since received a rather small book of "Verified Home Services" from TrustDALE.com, for my County only. You guessed it --- RED CAP PLUMBING is not listed!

Guys came out on time, used their camera. Then couldn't show me any of the video but produced a quote for several drain cleanings that they said were needed (bathroom, vent to roof, etc.) I asked them if they cleared anything out (like sewer drain from house to street) as the coupon stated, they said no, it didn't need it. But apparently everything else did with no video? They also said that if I call them back later on that day they can "work on the prices." It was a waste of money and time and I won't use them again. I picked them because of good Angie reviews. I can only think if I was a man things might have gone differently.

Very professional and personable. Knew exactly what he was doing. Will probably use them on other projects.

Very professional and personable. Knew exactly what he was doing. Will probably use them on other projects.

Rene was very courteous and professional.

Reese was on time, very professional and successfully completed the job. (it didn't even take him very long) Very nice, professional man.

Paid for sewer drain-out w/televising thinking it was for jetting. When the plumber arrived I was informed that jetting was a more expensive service. I paid an additional $110 to have it snaked hoping that would be good enough.

He did a good job of discussing my plumbing concerns and explaining what they would be doing. Also asked about other plumbing issues that I might need addressed.

Reese was good teacher, explained all the problem and solutions so that I understood.

They verbally informed us that this would be an ongoing issue, gave quote of 500.00 to run camera's through out our whole system and then go from there. They promised to come snake the current issue, but until I pay for the camera's there is not much they can do for us. We had them back on 8-1-2014 and they stated there is nothing they can help us with. WE ARE VERY DISAPPOINTED!!!!!

Scheduled an appointment and got the typical Noon to 4 time frame. The service tech was running late but they called to give me a heads up which was nice. Not a problem at all. Apparently though there was a miscommunication somewhere along the line, as they only sent a person that could test the back-flow preventer but not clear the drain. I was really trying to be upset but the Gerald was so nice and helpful it was difficult. He got on the phone right away and had somebody on the way over. Vinny showed up and took care of the clog and was very cordial. Overall it was a very pleasant experience despite the initial front office error.

David and Joe arrived on time, did a thorough inspection, made recommendations for needed work, and did a FANTASTIC job! Both men were friendly, very professional, and instilled a lot of confidence in us that the work was being done correctly. We would definitely recommend Red Cap Plumbing and David and Joe to others. We have joined the Red Cap Service Club, and will ask for both men when we call for our annual inspection next year and in the future.

Showed up on time. Just me several commode repair options from $150 up to $450. While at home, I showed service tech the Angie List coupon on line.Paid tech the coupon price. Work completed in a timely manner. Very happy with service.

They did a good job. It was excellent and outstanding. They do the job and they talk to the customer and they really take care of it. They were fair and reasonable.

All I can is excellent job. Right from the start the individual who took my call very courteous and let me know when to expect someone. When the first plumber showed up he was very professional and assessed the situation and said I don't have all tool I need so we will have to come back. What was good a bout this was that it set my expectation as a customer. The day they showed up when they said they would and fixed my main waterline the was leaking. Then to top it off once the work was complete I actually was called by there office again to make sure I was please with the work the preformed and if everything was to my satisfaction. All I can say is I wish I could get this kind of service out of other contractors in the Tampa area. Also a shoutout to Tony who actually did the work. Great work ethic, and excellent work! So the only negative was priced a little high. Though they were working off a set price sheet.

Plumber arrived on time and explained in detail what he was going to do. Said it should have taken 3-4 hours. Took much more than that and still had leaks. Was going to have to come back next day. Supervisor was called out to look at work performed, he was not satisfied and sent another technician to repair back flow preventer. Curtis came and removed all previous materials and started over. Did a fantastic job--looked great and no leaks. Although it was very frustrating during the process, I would still recommend Red Cap due to their customer service. They made sure it was done right and kept me in the loop at all times during the process. That being said, also had them come out for a plumbing inspection. Very thorough inspection and had lots of suggestions for repair/replace items. Plumber left and was going to discuss with a supervisor pricing for water treatment system and several new toilets--never heard back.

Although I did not have a valid emergency, Red Cap responded to my call within one and a half hour. They immediately assessed the situation, gave me a reasonable quote, and commenced with the service upon my approval. They had the required materials on hand and installed the new hose bibs in less than two hours. The job was complete, needing no clean up on my part, and they even restored the concrete block wall which had to be accessed. They accomplished this task at their quoted price. Excellent service!

Red Cap did a great job. Worked with us on our schedule, came promptly, and performed work well. Will use again.

Mike came to my home and I was very impressed with him. He was very polite and was willing to work with me. I showed him the bathroom I needed done and he checked my kitchen as well and all my bathrooms and showers. He replaced my toilet seat and caulked my tub which is surrounded by marble. He was very good and I believe he is a wonderful representative for the company. He was very thorough. I would definitely use him again.