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QUALITY BRICK PAVERS INC

Pavers and Hardscaping, Masonry, Asphalt Driveways,


Services we offer

PAVER PATIOS, WALKWAYS, POOL DECKS, DRIVEWAYS

Reviews

3.717 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
59%
4
6%
3
6%
2
12%
1
18%


Rating CategoryRating out of 5
quality
4.0
value
4.3
professionalism
3.8
responsiveness
3.8
punctuality
3.8
Showing 1-17 of 17 reviews

Chermiene F.
10/2018
2.0
hardscaping
  + -1 more
This is my first review I have ever posted about anything and I hate that it has to be negative. The work done and the pavers themselves are great. What has me so upset enough though to share my experience is how this company has made me feel as an unimportant and invaluable customer. As a first time home owner I was excited to make additions to my home, including a back patio area that I hired this company to do. I was very patient and understanding with the amount of time it took for the manufacturer to deliver the pavers. I noticed that when they were delivered it did not seem like enough and I mentioned that to the rep I had be dealing with. He told me it should be enough and if not he will get more. The day of installation he realized there were not enough pavers to complete the job. Well knowing how long it took to get the pavers the first time I was patient I did not bother him regarding the rest of the pavers until probably 3 weeks later, he brushed me off and said he would look into it. 2 more weeks I contacted him again with the same question, again he is looking into it. Finally I called at which that point he finally answered and said he had the wrong square footage for the estimate and i needed to pay the extra amount to finish the job. So almost 2 months later I am being told this! I honestly would not have minded paying the extra amount if he had been honest from the beginning. Not only that but “looking into the rest of the pavers” was a lie, he never actually ordered more until the day I spoke with him. The rep did finally agree to “eat the cost” and he would expedite the order of more pavers. Well 3 weeks later after being told “next week” multiple times, I called the office and I am being told it will be another 3 weeks. Basically, point of this story is if you want a small job complete that isn’t making this company thousands of dollars you will not get quality service. I was hesitant in sharing this experience before the completion of my patio but at this point it doesn’t matter. It is a shame that I have to share such a negative experience. I was planning on using this company to install a paved driveway, that is money this company has lost.
Description of Work: Back patio area

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0


Adam S.
01/2016
3.0
masonry, hardscaping
  + 0 more
They were nice, but didn't meet the timing expectations set. Once they were ready to do the work, they did not provide any warning they were coming. Being there was important because I had to explain what had to be done and fixed as there was no continuity from who started the project to who completed it. So, one crew leader was there on the first day and then another crew leader was there 6 weeks later when they came to finish the job. The second crew leader didn't have all of the instructions as to what needed to be done. Ultimate, their work is quality, but not worth the aggravation.
Description of Work: Brick work

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0

Yes, I recommend this pro
$3,000

Jenny L.
06/2015
2.0
hardscaping
  + -1 more
unknown

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0


Mike R.
06/2015
1.0
hardscaping
  + -1 more
They purchased the pavers, on the first day of installation I noticed the pavers had some raised sharp edges on them. I emailed Bob the owner, then followed up with a phone call and he assured me on the phone and emailed reply the sharp edges would naturally fall off and wouldn't affect anything, however after 2 - 3 months the sharp edges are still there. My pet dog has been injured multiple times by these edges to where the last time I have had to take her to the vet that resulted in hundreds of dollars in vet bills and weeks of changing bandages. My kids and I have also suffered multiple foot injuries to the point that we all have to be mindful about how we step and walk on our new pavers. Their attempt to solve this has left some of my pavers chipped. When they brought the compacter out to possibly resolve the issue the compacter burned some of the pavers as well. In addition to this I still have some high and low spots that need to be fixed. They are saying manufacturer defect so I had the manufacturer come out to inspect and there response was they were not installed properly. However I informed quality brick pavers within the first few hours of them starting the installation and they assured me it would resolve by itself. If it is a manufacturer defect they being the experts shouldn't have chosen to install them.
Description of Work: They were to provide pavers and installation of the pavers.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
1.0

$8,900

Response from QUALITY BRICK PAVERS INC
This is the first and only complaint we have had for this in 16 yrs and thousands of installations. This conditions occurs on every job, in varying degrees, and the manufactures have told us that a majority will go away over time. There are some pavers that our slightly higher than the average. The member was shown that the pavers were placed direly on the pool beam and could not be lowered. The pool contractor he hired did not install the coping high enough to accommodate the pavers and they would have to remove the pavers and grind down the pool beam.

Deanna A.
11/2014
5.0
hardscaping
  + -1 more
Craig was terrific from start to finish. He oversaw the project and was available at all times.
Description of Work: Came out to bid on project, won bid and did work. Paved back patio up side of town home to front walkway

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,700

Diane B.
05/2014
5.0
hardscaping
  + -1 more
Might use them if they call and give estimate
Description of Work: I guess they didn't call me because we live in Lakeland and it might out of their area bit professionals would have called to tell me

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0


William M.
12/2013
5.0
hardscaping
  + -1 more
Fantastic work. We will have them back to do the remainder of the sidewalk and the front yard when we are ready. Prompt, fair price, and speedy work.
Description of Work: Laid 20 x 15 paver patio and sidewalk.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Karen D.
05/2012
4.0
masonry, driveway pavers
  + 0 more
The pricing was not a problem. The quality of their work was nice.
Description of Work: Quality Brick Pavers Inc converted an old used asphalt driveway to a brick face the last time.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

STEVE F.
01/2012
5.0
concrete repair
  + -1 more
They were very good. They seemed to know what they were doing. They got it all done in a day.
Description of Work: They redid our driveway and our walkway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,900

Bruce B.
06/2011
5.0
hardscaping
  + -1 more
He was good. I got three estimates, and he was one of the better providers. He was punctual, and I was impressed with him. The estimated price was about $6000. I have not done the work yet, and he is a serious contender for the job.
Description of Work: I got an estimate from Quality Brick Pavers Inc for pavers for the driveway.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brenda B.
04/2011
1.0
hardscaping
  + -1 more
This project was a nightmare. A project that I was told would take 3-4 days ended up taking 5+ weeks. Over the course of the project, the communication was pathetic. I would call multiple times, talking to several different employees and at times being assured that I would received a return call from the owner, and still not get replies. There were days when we had no workers on the property with no explanation. The work was sloppy and it took weeks and numerous phone calls to get employees out that would look at the progress and agree that the quality was not adequate - yet time would still pass with no completion. I can't tell you how frustrating the experience was. Ultimately, the pavers are beautiful, the work not perfect, and we were left with a broken sprinkler system, and the company never offered a discount for all of our troubles. Be very careful in deciding on this company.
Description of Work: Paver installation on existing lanai and pool area; addition of patio area in back yard; installation of tiles on wall behind grill of outdoor kitchen.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$8,500

Tim K.
12/2010
5.0
hardscaping
  + -1 more
These guys are top notch. They came out twice prior to us hiring them and answered all of our questions. They were straightforward with all of their estimates and there were no surprises. In addition to the standard paver work, they helped us figure out how to deal with some drainage issues we have. So far so good - we'll see how it looks in the rainy season, but it's been a world of different thus far. Our backyard is a perfect spot for hanging out and playing with our 2 year-old. Really happy we spent the money on the project, and extremely happy that we chose these guys.
Description of Work: Installed paver patio and walkway around deck in backyard, including root removal and some grading for drainage issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Cynthia C.
11/2010
5.0
concrete repair, concrete driveways, hardscaping
  + 1 more
They were top-notch. They did everything they were supposed to but they also went above and beyond. I can’t say enough good things about them and I even told them they could leave their sign in my yard forever! I wouldn’t hesitate to recommend them because they did a professional job at a competitive price. Their price was the best and the work they performed was above average.
Description of Work: Quality Brick Pavers put in a new driveway and two walkways.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

KELLY L.
08/2010
5.0
hardscaping
  + -1 more
They did a good job. They were very responsive. I changed the concept several times and they were able to adjust the quote and get me a new quote back. They didn't give me any hassle about it; they just revised it as we went along. They were extremely fast. They ripped out the whole yard in one day and came back the next day to lay the whole thing. They had one more day of finishing work. I had gotten 3 or 4 estimates from other paver companies and although it was expensive, it was in line with the other quotes. All the companies charge about the same thing. It was very hot and they worked the whole day. They were kind but didn't speak English. It looks great.
Description of Work: We used Quality Brick Patios to remove an old patio and enlarge and install a new patio.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$7,000

LISA M.
12/2009
5.0
hardscaping
  + -1 more
As prep work for the new driveway, they removed the old brick pavers from the driveway, disposed of the bricks, cleaned out some roots of a big oak tree that were raising the bricks. They also plastered out the sidewalk to the house and paved the walkway to the house. My experience with them was excellent. They did excellent quality work. Everything was cleaned up and inspected, and was done within the timeframe expected. They made sure that the job was done to my satisfaction. I am very pleased with them.
Description of Work: We used Quality Brick Pavers to lay a new brick paver driveway for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

LAUREN B.
12/2005
1.0
masonry
  + -1 more
TAKE THEM OFF YOUR LIST! HORRIBLE! I AM GOING TO HAVE TO PAY SOMEONE ELSE TO FINISH AND RE-DO WHAT THEY DID WRONG! Problems: 1. Walkway was crooked and had to be redone. 2. Patio is not even. One side is higher than the other. The company will not re-do it. 3. Second floor patio was not done correctly. I will have to hire someone else to do it. 4. They were careless with bricks. They dumped them out of wheelbarrows, breaking many of the bricks. 5. Messy. Left chicken bones from lunch in garage attracting bugs and ants and did not clean up mess from cutting bricks. 6. It will end up costing me more because I have to hire someone else to fix their mistakes.
Description of Work: Sand set bricks in walkway and patios.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0

$8,700

KEN K.
05/2005
5.0
driveway pavers
  + -1 more
THIS IS AN EXPENSIVE OPTION FOR A DRIVEWAY, BUT THE LOOK AND RESULTS ARE WONDERFUL. THE STAFF IS HELPFUL AND PROFESSIONAL. THE WORK CREW DID BEAUTIFUL WORK. ONE HITCH WAS A CHANGE IN THE ORIGINAL ESTIMATE. JIM DREW OUT THE PROJECT. MY ALTERATIONS TO THE DESIGN I THOUGHT WERE CLEAR. THE PATIO IS A BIT SMALLER THAN I HAD REQUESTED. THE WALKWAY IS PERFECT. THE WORK CREW DID NOT FOLLOW THE CONTRACTOR'S INSTRUCTIONS TO THE LETTER RESULTING IN A GAP BETWEENT A CULVERT WALL AND THE DRIVEWAY. MY ATTEMPTS TO FIND OUT WHAT HAPPENED YIELDED A QUICK BUT LESS THAN SATISFACTORY REPAIR. A FURTHER CALL EXPRESSING DISMAY WAS ADDRESSED A FEW DAYS LATER WHEN A MINI-CREW MADE AN ADDITIONAL CORRECTION/REPAIR. DESPITE THIS MISHAP, I LEFT SATISFIED. QUALITY BRICK PAVERS IS AN HONORABLE BUSINESS. THE WORK IS BEAUTIFUL, MY SATISFACTION WAS IMPORTANT TO THEM.
Description of Work: EXCAVATION AND DISPOSAL OF ASPHALT DRIVEWAY, AN UGLY FRONT WALKWAY, AND A CONCRETE SLAB THAT WAS PART OF A PATIO. INSTALLATION OF A NEW DRIVEWAY, WALKWAY AND PATIO EXTENSION WITH CONCRETE PAVERS.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,891.61

    Contact information

    6820 BENJAMIN ROAD, STE. 7, Tampa, FL 33634

    www.qualitybrickpavers.com/

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pavers and Hardscaping,
    Masonry,
    Asphalt Driveways,
    Concrete Pouring and Repair,
    Concrete Driveways,
    Landscaping

    FAQ

    QUALITY BRICK PAVERS INC is currently rated 3.7 overall out of 5.
    No, QUALITY BRICK PAVERS INC does not offer free project estimates.
    No, QUALITY BRICK PAVERS INC does not offer eco-friendly accreditations.
    No, QUALITY BRICK PAVERS INC does not offer a senior discount.
    No, QUALITY BRICK PAVERS INC does not offer emergency services.
    No, QUALITY BRICK PAVERS INC does not offer warranties.
    QUALITY BRICK PAVERS INC offers the following services: PAVER PATIOS, WALKWAYS, POOL DECKS, DRIVEWAYS

    Contact information

    6820 BENJAMIN ROAD, STE. 7, Tampa, FL 33634

    www.qualitybrickpavers.com/