Hello, [removed member name]. I am afraid that you may have me, at least, partly confused with someone else. Even though you did not use my services, sadly, you give me a poor rating. This rating can have a negative impact on my business and livelihood. Therefore, I take all of my leads, and ratings very seriously. You should take that into account, as well, before you give an A/A-rated business a 'D'. I feel that your rating of my company is unfair. Certainly, your job was not 'too small'. I never said that or implied that. Gladly, I welcome small jobs, as I do not do huge jobs. Definitely, I do not recall 'yawning' on the phone with you. I am not sure why you would mention something like this in your review. If I did happen to yawn, I am sure I wasn't trying to make it obvious, and I am sure that it was because I was exhausted from working about 16-18 hours a day. I do remember that I duplicated an estimate form on my computer, and your number wound up on another estimate sheet, as a result. So, accidentally, I called your number thinking it was for another job. I corrected the mistake so that it won't happen, again. As well, I had about 8 estimates in progress at that time. Simply, human error as I adjust how I handle the flow of my new 'paperwork' systems. I did tell you that siding isn't my normal sort of job, and that if it was a lot of siding, I would decline the job, as I am not set up to be competitive with it. Since it was repairs on cedar siding, you and I agreed on me giving you a price. For your convenience, I remember coming out to your house on a Sunday. As a result, I could not check the pricing of the siding with local suppliers, that day. So, after driving 45 minutes, one way to you on a Sunday, to look at the work, at no charge to you, I remember knocking on your door with a smile, and you answering the door, barely being cordial, and barely coming out on the porch and pointing at a couple of things, leaving me guessing at most of what I was supposed to be giving you a price on. I had to knock on the door a second time to get you to show me where your part of the building ended, as there were several units attached and it was difficult to tell where they ended, from that outside. Then, you told me that you were managing your neighbors property that was being rented, and they needed the same sort of siding repairs to their unit, as well. You told me that the pieces that were marked by the association had to be replaced. I counted about 40 pieces on each unit. I told you that I had set an allowance (after researching on the internet) of $800 for materials for each unit. My total price, with labor and materials, for each unit was $2000. To this day, I think that this is a reasonable amount for labor and materials. I believe that I could have performed the job at that price. Lastly, I remember calling you to see where you stood with the project or if you had questions, and you told me that you were out of town and hadn't made a decision, yet. I never heard from you, again, until now. Everyone should remember that, unfortunately, free estimates have become an industry courtesy/standard. Contractor's don't owe people a free estimate. They do it as a courtesy to get the work. People should have more appreciation for what is being offered and not be so quick to give a harmful rating. I am not sure why you say that I was unprofessional and that I seemed 'off' to you. You are suggesting that I have mental issues? Honestly, your comments seem a bit malicious to me. I do not feel that I deserve this poor, vague, suggestive, inaccurate review. From the start, I was honest with you about my capabilities and interests. I came and looked at your job when I said that I would, with a smile, on a Sunday. I got the accurate estimate back to you in a timely manner. Apparently, I was extremely competitive with my price. Finally, I made a follow-up phone call to you to see if you had any questions and where you stood with the project. Please, consider rescinding this review. Thanks.