K Jack Ross General Contractor

Good Job, Good Team

only provided an estimate

Rude, unprofessional

unknown

VERY UNPROFESSIONAL.

Not well too expensive

Excellent work, very fast, professionally done. This is the third time I've had Jack Ross do work for me, and I have been very happy each time. I will certainly ask him to do future projects at my house.

I called to schedule and estimate because we are looking to do a lot of rennovations to our house. He was nice on the phone but couldn't give me an exact time for our appointment that we scheduled for later in the week, he just said he would call me in the morning on that day. By eleven am I had not heard from him so I called to see what time I could expect him. He said he was at another job and didn't know how long he would be and would call me later. I let him know that I had other things to do that day and appointments and wasn't able to wait all day to meet him since I work the rest of the week. He said he understood and would follow up with me later as soon as he was done. I did not hear from him again that day. Even though we haven't gotten an estimate yet I will not be following up with him. We are looking for a reliable contractor to do our renovations.

Contacted Jack regarding work that needed to be done on kitchen and bathroom ceilings due to old leaks in roof. Jack was able to fit us in his schedule within a day and he began work promptly at scheduled time. Jack and his crew were meticulous in covering surfaces in kitchen and bathroom before taking down old drywall and replacing drywall. They came each day at the time they promised and each day at the end of the day they put everything back in place so bathroom and kitchen could be used. They finished the job before promised and on budget and Jack instructed us on the next steps to seal and paint both the bathroom and kitchen ceilings and even bought us the sealer. This is the second project Jack has done for us and we have been very pleased with the results on both jobs and would highly recommend him.

I called for an estimate. Jack Ross responded quickly, measured the job and left a quote. It was much higher than the other 2 quotes I got so I went with another mason.

I will not use him or recommend his Co.

I didn't actually use his service but he took some notes about some things I was looking at. I liked his masonry background. I haven’t gotten his estimate but I decided to shelve the project. He was punctual and good at communicating with me. I would use him.

Do make a detailed list of what you wish to have completed. Discuss any changes in advance. Jack is completely up front about everything - one of the reasons I picked him, If you know anyone of have a family member who can discuss the project with you in advance so you know what you are talking about, that is a help. Jack will do what he says he will do. I you want to do more - it will cost you more, however, Jack's pricing is fair and reasonable.

It went well. The job required a number of skills, masonary and roofing. They were able to complete this job in a timely manner and wer always in communication.

Jack and his crew arrived each of four days on time and worked steadily throughout the day. The fifth day was a short one for touch ups. Everyone in his crew was very polite and helpful. Jack was very responsive when I questioned the curb appeal of the knee walls not having caps. He immediately purchased cement caps and installed them. Removing the arch was a lot more labor intensive than expected. It was poured concrete with rebar, very heavy, and took a major effort to remove. They cut through the rebar in the middle, then on each side. The crew was careful to protect the sprinklers on each side of the arch. They replaced the soffits on both sides where the arch wall had been attached and also replaced some of the fascia. The new posts in the courtyard look great and the footer is a thing of beauty. The footer supporting the post in the planter area was a concrete block. All of the lanai repairs were done very well. ack volunteered to repair some of the brick pavers in the walkway. He was very attentive to detail and I could tell that he liked doing things right. After the work was done, I noticed one small patch of rotted wood on the exterior siding of the lanai door that had been removed and the framing and trim replaced. I had scheduled a painter to paint the exterior of the house and wanted it patched before the paint work began. I called Jack and he sent someone to patch it the next day. I highly recommend K. Jack Ross & Associates.

While repairing some rotten trim boards on the outside of my house around my deck, I discovered two separate areas of damage: old termite damage under a window, and water damage in a separate wall where the previous owners failed to use flashing when building the deck. The 10' x 3' area of damage under the window was very worrisome: the sheathing under the siding was completely gone, the original studs destroyed (and partially, poorly repaired at one time in the past), and the joists that support the entire house damaged. The water damage was not as bad, but it was serious enough that the floor inside my closet would get wet when it rained, therefore I knew the wall had some damage as well. I called Jack Ross, and he was happy to come to my house at my convenience and take a look. I work long days and travel quite a bit, so I was pleased that he was willing to come late into the evening and even on Saturdays. He took a look at the damage, described exactly what he would have to do, and gave me a quote of $1,500 to $2,500, depending on the extent of the hidden damage behind the siding. After about a week, I called Jack again, and he and his sons come on a Monday to start the work. They spent about three days at my house (interrupted by a few days of rain), doing an excellent repair job of both damaged areas. Under the window, they had to jack up the house and replace part of the structural beams, then repair the supporting structure behind the window, before putting up new plywood and replacing the old asbestos siding with more modern fiber cement siding. The water-damaged area was repaired similarly, but without the structural damage; they also removed and replaced the plywood floor inside the closet. As an improvement over the previous construction, Jack's team installed tin flashing under the siding around the deck; they also gave me advice on how to rebuild the deck 1.5 inches lower to help prevent water getting back in the house (I removed and rebuilt the deck myself to reduce the cost). Since I was home for part of the work, they gave me advice on how to rebuild the deck, where to intersect the flashing and the deck, and how to put the finishing touches on the project. All in all I was very pleased with Jack Ross and his crew. They were very professional and they did a high quality job, with work that is guaranteed.

It went well and Jack communicated with us effectively throughout the project. The project details are outlined in the prior comment. One aside about Jack's work: he discussed all materials being used, made recommendations but the choice was definitely ours. He also worked with us on the details on the concrete pour and the way he was going to insure a long lasting and trouble-free porch.

We originally contacted Jack to determine the source of a leak in our family room and garage ceilings. Once he determined that the flashing around our chimney was the issue, he proceeded to repair that. He had pre-warned me that the plywood inside the chimney might be rotten, based on the color of the stains on the garage ceiling and he was right. Once the flashing had been drilled through, he showed me that the plywood was rotten and had to be removed. The chimney facade is field stone and the entire structure had to be taken down. Jack was very calming, given that this was unexpected and he spelled out the options for us. We chose to rebuild the chimney which he did, adding cross bracing (which was absent before), a vapor barrier. He and his sons made sure that the tarp was on securely before they left after each step was completed. The masony is beautiful as is the chimney cap that Jack ordered for us. Jack cleaned up impeccably and we would definitely hire him again.

Jack is excellent. We could not be happier with the work he did and his professional, personable manner. He came out the day after I called and said he could do the work. He started the job three days later, when he said he would. He brought two assistants and they worked together like a well oiled machine. They each had a step in the process and they worked together seamlessly. The process was a three day process and each day Jack called shortly before he came to make sure it was still convenient. The final product is unbelievable. The blocks line up on the outside as if they had always been there and the drywall work in the bedroom is great. He took his time and matched the texture of the new area to the texture of the previously existing wall. I highly recommend Jack and his company. He is talented, personable, hardworking and keeps you aware of each step of the process. We are so pleased we are having him do more work for us.

Always on time. Dependable, Quality work for price quoted, Courtious, Professional Did above and beyond what was called for. Worked hard to make owner happy.

He came over a few times and I absolutely loved him. He is very knowledgeable and I just trust him. His overall manner is very calm and very educated. He is very honest.

While we did not use Jack Ross, I will call him again the next time we have a major project. I would gladly do business with this man. He had many ideas for us, was quick with returning phone calls and getting estimates to us. I am confident we would have been very happy with his finished product. Unfortunately, the bottom line ruled the day in our decision.

There was mold in my exterior wall, and he removed the entire wall, fixed it, and rebuilt it. It was major work, and he did an outstanding job. He was very down-to-earth, very trustworthy, and extremely knowledgeable. He had experience in many, many levels.

Jack calls himself a contractor but he is really a craftman (you know like in the old days pride and quality). Time line is right on (unless you order something from texas). Communication frequent and helpful.Little(big) touches that made the outcome extra special. The job is just WONDERFUL and so functional.

An honest professional from start to finish, Jack Ross estimates well with fine workmanship and creative ideas. He told me if the drains did not work, he could bring in a bobcat and level my yard so that the back porch was not at the lowest point! Well, that was not necessary, but it made me feel good that he would not give up, and that he would solve my problem! He absolutely made sure that I was totally satisfied and answered all questions. A blooming bougainvillea was left at my back door to make me smile at the finish of the job. I found out what a precise and meticulate professional he was by the excellent masonry job he performed at my school, Essrig Elementary. We have a special brick courtyard out front with inlaid bricks in honor of special people. After some time, the bricks have not shifted, and the little courtyard is still beautiful.