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JIM'S APPLIANCE REPAIR

Appliance Repair, Appliance Repair - Small

About us

OWNER OPERATED. NO SUBS. COST IS DETERMINED BY THE JOB. LIC# HILLSBOROUGH COUNTY # 7721-0000.

Business highlights

50 years of trusted experience

Services we offer

REPAIRS TO ALL MAJOR APPLIANCES.

Services we don't offer

A/C OR MAINTENANCE. DOES NOT SERVICE GAS APPLIANCES.

Amenities

Warranties
Yes


Accepted payment methods

Check

Reviews

4.885 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
2%
3
1%
2
1%
1
5%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 1-25 of 85 reviews

Darci G.
10/2019
1.0
appliance repair
  + -1 more
I needed my washing machine repaired due to leaking from the back of the machine. Jim came out and gave me an estimate in the $300 range. He did not provide a written estimate, business card or any documentation. I desperately needed this fixed as my house is on the market and didn't think about it. He required a $200 down payment to order the part. I didn't hear anything for days. I texted him. He said the part would arrive in 4-5 days. 5 days later I texted him again. He said he'd figure out where the part was and let me know. Didn't hear anything so started texting him every other day. It's been 2.5 weeks. He told me yesterday the part is at the distributor, he thinks, but hasn't picked it up yet. THEN he told me he'd have to charge me more because he injured himself and has to hire someone to help him. WHAT?!? I told him that wasn't acceptable to add on to the agreed price and he should have considered what would happen if he couldn't perform the agreed to job. I then asked him to send me the part and the remainder of the down payment. He told me he would try to get the part to me by next week but couldn't guarantee and would charge me for additional shipping. Then he told me he couldn't cut a check for the remainder of the money until the middle of November! Jim is a poor business man, lacks integrity and I'm doubting I will see the part I paid for or the remainder of the $200. I ended up calling Lowes and scheduling a repair man through them. I generally like to support small businesses but when I'm cheated out of my money, charged more, not communicated with, and then not refunded when the job cannot be performed at the agreed amount, I have a big problem!
Description of Work: Washing machine repair

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$350

Eugene W.
12/2016
1.0
appliance repair
  + -1 more
Jim retired. I called the number and another service (that he sold the business to) answered. He got a little testy when I asked if he had been rated by Angie's list. Jim's listing should be removed.
Description of Work: Refrigerator repair
Rating CategoryRating out of 5

Rachel M.
12/2016
2.0
appliance repair
  + -1 more
Jim arrived, and in ten minutes diagnosed that it needed a brand new pump for a total cost of $320. He said that he would discount the $54 cost of his service call if he installed the the new pump (and motor). He did not provide a written estimate, nor did he break down the cost of the new pump and the installation. My husband was able to repair the dishwasher by taking apart the pump assembly and cleaning it. He also found that the retail price of a brand new pump is about $35. . .making the labor and additional parts for what would have been a fairly simple job almost $300. Jim did not spend the time to properly diagnose the problem, and his estimate for fixing it was exoribitant. . . Thank goodness my husband checked it out himself.
Description of Work: Dishwasher was broken.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
3.0
punctuality
5.0

$54

Inga S.
10/2015
5.0
appliance repair
  + -1 more
Unfortunately, our refrigerator could not be repaired because the compressor is shot and we need a new one but his service fee for a weekend was very reasonable. At least I know now I have to buy a new fridge in lieu of finding out tomorrow and missing work to do so. Jim was very helpful and professional.
Description of Work: Jim came out on a Sunday to look at our fridge and try a new motherboard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Kathy S.
12/2014
5.0
appliance repair
  + -1 more
We've had problems with our refrigerator's ice maker for multiple years. The freezer's ice bin would accumulate a ball of ice in the ice cube tray. We would remove this clump of ice every month or so, only to have the problem recur. At this point, the problem was a nuisance factor and we did not consider any further analysis or repair. Approximately 2 years ago, we observed an ice accumulation, glacial flow, in the bottom of our freezer. We contacted refrigerator repair services using Angie's list. Every repair service we've contacted recommended that we steam and flush the refrigerator's freezer drain. We accepted their recommendations and have had our refrigerator's freezer drain steamed and flushed multiple times with limited success. Jim's initial analysis suggested that a freezer drain clog was probably causing the ice flow problem. However, Jim continued to ask questions to further analyze our issues. Specifically, he asked about ice accumulation around our freezer items. Jim analyzed, identified, and fixed, our problem --- not the freezer drain, but the ice maker mechanism. Jim fixed our ice maker/freezer problem in a very efficient, timely, and cost effective manner. We are extremely pleased with his service and attention to detail and customer satisfaction.
Description of Work: Jim analyzed and fixed a refrigerator ice maker problem we've had for years. We are extremely pleased with his service and attention to detail and customer satisfaction.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$212

RICHARD ALLAN P.
06/2014
5.0
appliance repair
  + -1 more
Arrived, identified the problem, had the replacement part on his truck and speedily took care of it.
Description of Work: Repaire the clothes dryer. The drive belt had snapped.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Lisa R.
06/2014
5.0
appliance repair
  + -1 more
It went well. He was honest and professional. He could have reccomended I repair my appliance so he could make more money but he said I woould be better off replacing it with a new one.
Description of Work: He gave an estimate on fixing the appliance and his professional opinion on replacement of the unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

David E.
02/2014
5.0
appliance repair
  + -1 more
Despite the fact we could not re create the problem, Jim was very helpful and did not charge us for the visit. Jim is very knowledgable and I would definitely use him again.
Description of Work: Jim inspected our GE refrigerator, offered advice on potential problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Einar P.
02/2013
5.0
appliance repair
  + -1 more
Jim came in and let us know it was a better unit than many of the newer ones. He then fixed it within an hour, and told us we should keep it. We did! This is our second time in using Jim, and we always recommend him to all our friends and neighbors.
Description of Work: We had an upright refrigerator/freezer that did not maintain temperature in the refrigerator section.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

William D.
11/2012
5.0
appliance repair
  + -1 more
After finding Jim's name on Angie's list, we placed call to him. He arrived promptly the next morning to do the job. He quickly confirmed the problem with our washing machine, and he replaced the broken part. He explained what had occurred. We enjoyed meeting Jim; he was personable and professional. We certainly would call Jim again for repairs to any appliance in our home.
Description of Work: Jim diagnosed and replaced the coupler in Kenmore washing machine

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Kent M.
09/2012
5.0
appliance repair
  + -1 more
Jim did a return visit the same day to finish the job after I confirmed there was power to the electrical outlet. He replaced the door switch and finished the job in a few minutes. Jim is very professional and was very easy to work with.
Description of Work: Whirlpool clothes dryer was not operating. It appeared at first that there was no power at the outlet, however after further checks we looked at a number of other possible causes and narrowed it down to the need for a new door switch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

jeff S.
06/2012
5.0
appliance repair
  + -1 more
I've Jim for multiple jobs. He is always very responsive and does quality work at a great price.
Description of Work: Jim's Appliance Repair came out to repair my dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Jim M.
03/2012
5.0
appliance repair
  + -1 more
He was very nice, punctual, and did a great job. I thought the price was high but it was good service. He knew what the problem was over the phone.
Description of Work: He fixed a dryer. This was for a switch to make the dryer stop when opening the door.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

ROLANDO E L.
02/2012
5.0
appliance repair
  + -1 more
I found the information on the list and gave him a call , he responded quickly and was nice, but I have a front load washer and he does not work with front load washers .
Description of Work: No service, does not work with the model I have.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Bing L.
01/2012
5.0
appliance repair
  + -1 more
I need a refrigerator service on the water dispenser. Jim was very quick to return my call. Although I live outside his service area. He still spend his precious time asking my problem and tell me how to fix it. He is very nice and professional.
Description of Work: Refrigerator

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Richard K.
10/2011
5.0
appliance repair
  + -1 more
Jim gave me everything I needed to know to get the parts to fix my icemaker on a 14 year old refrigerator. It was great.
Description of Work: This was a great experience. Jim called me back within minutes even though I asked in my message if he serviced the Lakeland area and he did not. He was so helpful over the phone. He gave me great advice and how to do it myself repairs. A great guy and I would call him again. I think I need to move to Tampa so Jim can be my repairman.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael R.
09/2011
5.0
appliance repair
  + -1 more
After leaving a voicemail for him, Jim called me back the following day and explained a way I might be able to fix the problem with my washing machine myself. Unlucky with the tip, I called him right back to schedule a repair visit for the folling day. He showed up when promised, and he quickly replaced the troubled valve. The cost was fair, and his work was fine. I will use Jim's Appliance Repair again if I ever have the need.
Description of Work: replacement of water supply valve on Kenmore washing machine

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$110

Kathryn F.
09/2011
5.0
appliance repair
  + -1 more
I was so glad I used Jim to repair my refrigerator. It had gradually stopped cooling to the point that I was about to lose everything in it. I called Jim on a Sunday afternoon and he was able to diagnose what was wrong just from my description over the phone. He came first thing Monday morning and was nice enough to call and give me a heads up that he was on the way. He already had the part I needed so it didn't take long to repair and I was able to save most of my food. He also fixed a couple of broken off light bulb bases that were stuck in my microwave above my stove. He was prompt, professional and seemed like an all around nice guy.
Description of Work: Replaced part to a refrigerator that had stopped cooling, removed broken off light bulb bases from overhead microwave

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Gerad C.
07/2011
5.0
appliance repair
  + -1 more
Jim returned my phone call promptly and arrived within the hour. He identified a simple problem and fixed it, and offered some advice on avoiding some potential problems. Only charged for the visit. Knowledgeable, experienced and efficient service.
Description of Work: Washing machine was not spinning after wash cycle. Jim knew exactly what the problem was and made the necessary adjustment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

LYNNE V.
05/2011
5.0
appliance repair
  + -1 more
When I spoke to Jim over the phone and described what was wrong, he was immediately familiar with the problem. He came by later that day and discovered upon checking the model number of my refrigerator that he did not have the part on his truck. He went to a supply shop and got it, returned in about an hour, and completed the repair. He was knowledgeable, friendly, and professional. I would definitely recommend him.
Description of Work: The refrigerator door hinge (cam riser) was replaced.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Jacob T.
08/2010
5.0
appliance repair
  + -1 more
I called Jim on a Monday morning and he said he could come over immediately. He diagnosed the problem and told us we would need a new agitator. He ordered the agitator and when it came in two days later he replaced it immediately. He was very friendly and extremely reliable. I would definitely use him again.
Description of Work: replaced washing machine agitator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$133

Patti A.
08/2010
5.0
appliance repair
  + -1 more
They were prompt, they came out quickly.
Description of Work: They repaired the clothes dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Matthew F.
06/2010
5.0
appliance repair
  + -1 more
Jim was very straight forward and arrived earlier than expected which was ok because I wanted it fixed as soon as possible. He was very professional and explained exactly what was wrong and had it fixed within 20 minutes. His price was also half of what I had previously paid for the same repair.
Description of Work: Replace fan motor in refrigerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Julia M.
05/2010
5.0
appliance repair, small appliance repair
  + 0 more
All contacts with Jim have been very positive and I have been satisfied with the work done.
Description of Work: Have used Jim several times, 1 st for a repair of a refrigerator/ freezer. that wasn't cooling properly. He fixed it about 2 yrs a go and i have had no prob since. Because that worked so well i have had him repair 2 dishwashers and 1 washing machine, ( one washer he suggested wasn't worth repairing) I have also called him for some advice on other appliances which he gave gladly and at no charge. I would definitely use Jim again and would recommend him to others.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

KATHERINE H.
05/2010
5.0
appliance repair
  + -1 more
My washing machine stopped working, and I called Jim's Appliance after consulting Angie's List. I left a message and Jim called me back right away to set an appointment to do the repairs. Unfortunately, Jim was an hour late, and did not call me until I called him to find out where he was. When he came to my house, though, he quickly figured out what was wrong with the washer and repaired it. He apologized for being late and knocked 10% off the price. He did a very good job, and I would hire him again even though I was annoyed by his tardiness.
Description of Work: Washing machine stopped working mid-cycle.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$100

Contact information

4312 FAIR OAKS AVE, Tampa, FL 33611


Service hours

Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small

FAQ

JIM'S APPLIANCE REPAIR is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 8:00 PM

JIM'S APPLIANCE REPAIR accepts the following forms of payment: Check
No, JIM'S APPLIANCE REPAIR does not offer free project estimates.
No, JIM'S APPLIANCE REPAIR does not offer eco-friendly accreditations.
No, JIM'S APPLIANCE REPAIR does not offer a senior discount.
No, JIM'S APPLIANCE REPAIR does not offer emergency services.
Yes, JIM'S APPLIANCE REPAIR offers warranties.
JIM'S APPLIANCE REPAIR offers the following services: REPAIRS TO ALL MAJOR APPLIANCES.
A/C OR MAINTENANCE. DOES NOT SERVICE GAS APPLIANCES.

Contact information

4312 FAIR OAKS AVE, Tampa, FL 33611


Service hours

Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM