Hoffman Electrical

They told us that, with the installation of the UV system, we got 1 service call for free. When I tried to take advantage of that, I was told the guy who told me that wasn't with the company anymore and they don't do that. The girl I talked with was rude and unprofessional. They told me on the phone that my appointment was sometime between 1-3, but the text they sent stated 1-4. It feels like they're so questionable that much of what they say is a falsehood? I feel like they disrespect me because I gave them business of installing the UV systems. They can rest assured I won't give them any more business and have told everyone not to use them.

"Just pay us the $49 and we'll get out of there." The last words spoken from the electrical manager on the phone to me as I felt unsafe and confused why the professional electrician did not know how to help me. I paid the $49 for them to leave. I would advise you to not fall for their slogans and call someone else.

HORRIABLE COMPANY. THEY TOOK ADVANTAGE OF MY ELDERLY PARENTS. THEY SAID THEY HAD DONE THE WORK IN ATTIC AND NEVER DID. MYPARENTS HAD ANOTHER A/C COMPANY COME OUT AND TAKE PICTURES TO PROVE THE WORK HAD NEVER BEEN PREFORMED. BEAWARE THEY ARE SCAMMERS.

TERRIBLY. This is not the company you want to use. They will take advantage of you at every turn, and charge you when they don't complete your services. They are terribly understaffed, and have been rude and nasty all along the way. I do NOT recommend engaging in business with them.

Andrew and Joe did an excellent job installing a 3-way switch in my garage and an outlet in my house.

Work was fine. Everything was explained as to what needed to be done.

Late all the time.. left live wires hanging.. owner Mike was rude.. old crabby ..nasty and money hungry.. nickle and dime u to death.. even though it's there incompetence fault .. still charged me to come out. Charges me for a slew of wires boxes and out I didn't hve done.. cons

Excellent...prompt, efficient. Worked with them before, will call them again if needed.

Went very well. This review is overdue (9/2017) and everything they touched is working perfectly. Quality work.

This was a very small job but still got outstanding response and customer service. Technician arrived within hours of calling for appointment. Very professional and knowledgeable. Quickly found the issue and remediated problem. Installed new box and connect dimmer switch.

We are hiring again--when we get ready for our next project!!!!!!!!!!!!!!!!!!!!!!!!!

Alan was outstanding. He knew what he was doing and was very efficient and pleasant. I would recommend them.

We found them through Angie's List. They're great. We've been very happy with them. We've had them a number of times before.

They replaced a ballast for the fluorescent at my home.

I just experienced some of the worst customer service ever. From the condescending manager Tom to the tech Steve that was literally on-site for 5 minutes. Where do I begin? It's simple really, I contacted Hoffman Electrical for assistance in locating the transformer to my doorbell. I had already been dealing with and troubleshooting this issue myself so when I contacted them I knew EXACTLY what services I would need. I explained to the young lady that took the phone call, Olivia I believe, in thorough detail how I've been working an issue with my doorbell and I already know what I need. I explained to her that I couldn't find my transformer in order to step-up the voltage to my Ring doorbell, so I needed a tech to come out and help me locate this transformer so we can fix the issue. I was then told by her "it would be $88 to dispatch a tech to come out and look at it. The tech would then tell me the price of the service and the dispatch fee would be waived if I elected their services." Now I'm not mad at that, what I am steaming about, is that in the 5 minutes the tech was here he gave me no new information or provided any kind of service. Matter of fact, the only spot he even "looked" happened to be a place I suggested. Asides from that, he was quickly calling home base so they could notify me that to troubleshoot my issue it would be $379. What?! I'm sorry you couldn't have just told me this over the phone?? Per the manager Tom "we are up front pricing. Did you look at our website?" Umm no sir I didnt. So if it is upfront pricing why when I went into so much detail, and took the time to explain to your office admin about my issue, why was I not told about the the $379...upfront??? Or why did the tech Steve mention "Sorry, about this, it's been the 4th call like this for me this week." It's Wednesday folks. At the end of the day, they had the opportunity to earn my business or keep it, how ever you want to look at it. But they opted not to. All they simply had to do was listen to my concerns and work something out with me. Instead I had a long and lengthy conversation with management who insistently kept repeating "We don't charge hourly we charge up front. $88 dollars is what we charge to come out". Everything management said was being put on me, the customer. A lot of expectations and assumptions regarding the pricing and services. It was assumed I understand their "upfront pricing" and I was expected to understand that all the tech would do is listen, to what I already gave in detail over the phone, in person....for $88. I'd do yourself a favor and find a company that understands the value of communication and great customer service, these guys are not them.

It went incredibly well. They were able to come out next day to install. John (technician) was knowledgeable and courteous. He worked around dogs, cats, and other contractors with a smile. His work was impeccable.

Regrettably we did not go forward. The website stated that the starting price was $75 for a pre-wired fan installation. A non-prewired was listed at starting from $125. In addition, the website says install 2 fans and get the third at half price. I had 4 installations and the quote was $764. That was $191 per installation. This was more expensive than Lowe's offered and I usually consider contracting through them as the high water mark. Nice enough technician, but he said that he has to charge what the book says and didn't know about the pricing on the website or the bulk discount. We were disappointed and turned the offer down. To the company's credit, they set up the appointment quickly and were on time, polite and professional.

The tech called prior to the appointment to verify I was home, and arrived on time. He then allowed me to explain what was happening and then looked everything over. The final bill was cheaper than estimated and he set about to quickly correct all the issues.

Outlets were repaired. $342 for less than 30 minutes of work. On the plus side, the technician Kelvin was very nice.

Lonnie responded to the call - he arrived on time and was able to quickly diagnose the electrical problem I was having in my residence. He took the time to explain what was occurring (an overloaded circuit) which I appreciated and rectified it by replacing and switching the circuit breaker in my electrical panel w/ another that required less of a load. The additional cost was very reasonable.

They showed up on time. He did the repair on the electric line. He told me that I needed a new electrical box and quoted $1700.00 as a starting point. I didn't go any further with this gentleman as I felt that he was just trying to sell me something I didn't need. If they are planning to up-sell us, they should ask if I am attempting to get the house up to code for selling purposes.

Hoffman Electrical is very professional; they contacted me immediately and arranged for a visit very quickly. I will contact Hoffman Electrical for all my future electrical problems. Thank you Angie.

Alan did a terrific job and took care in making sure everything was done right. He was methodical - we chose Hoffman because they came onsite for the estimate, Alan went into the attic to make sure that everything was good and that the cans could be installed so we don't have a problem or cost increase later on after we sign up. This is really good - nowadays people do not take the time do a proper estimate. Imagine getting into the attic and getting messed up with all the dust etc for a free estimate! He used a handsaw to cut the cans, when we found out that there was a huge amount of dust everywhere in the 2 bedrooms where a power tool was used to cut the ceiling for cans. THe handsaw is more labor intensive, but better overall. THere was a minor issue that came up re: led trims vs the can housing - called Mike Hoffman, the owner who take care of the issue immediately. Have no hesitation in recommending Hoffman - electrical work needs to be done by real professionals, especially wiring inside walls etc so it is to code.

This price was exorbitant. I complained and the price was reduced to $863.66. Parts price was reduced from $450. to $281.66. Labor price was reduced from $525.00 to $300. I was charged $282.00 for use of bucket truck. My property manager said the serviceman was there for approximately 2 hours. I made a serious mistake for not asking for a firm quote but I was prepared to pay no more than $600. Be careful when ordering service from this company.

They installed the lights promptly and answered a few questions we had about the house we just moved in. Very courteous and knowledgeable. I will definetly call them again if I need anything else. Also I would recommend Hoffman Electric. What I like the most, they came immediately after I called.