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Hillsborough Lock and Key

Locksmiths

About us

Family Owned & Operated. Cost is determined by flat rate or hourly. Call for free estimate by phone. Mobile service available. ALOA License # 143924.

Business highlights

26 years of trusted experience

Services we offer

Full Service in Commercial & Residential, Automotive, & Safe Service.

Services we don't offer

Safe Sales

Amenities

Warranties
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.991 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
5%
3
0%
2
0%
1
4%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 91 reviews

Steven G.
09/2017
5.0
locksmith
  + -1 more
Hillsborough Lock and Key repaired a broken car key/remote and then advised me that a second key/remote that I had thought would need to be repaired did not need the repair, saving me almost $70 in the process. Would definitely go back.
Description of Work: Repaired a broken car key/remote.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$70

Laura P.
03/2017
5.0
locksmith
  + -1 more
He came earlier than scheduled, was courteous, professional and quick! After having used other locksmiths before, I believe this is the only one I will use going forward.
Description of Work: I had a filing cabinet that the lock broke. He fixed the lock and was able to make small keys to go with it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Thomas B.
12/2016
5.0
locksmith
  + -1 more
On time, very helpful and friendly!
Description of Work: Lock change

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Art T.
11/2016
5.0
locksmith
  + -1 more
Company was exactly on time for appointment. The serviceman Richard was knowledgeable, fast ,and polite. Service charge was very reasonable. I would positively use this company in the future.
Description of Work: Had jammed lock on garage door and another lock problem on internal bathroom door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Marcelle M.
10/2016
5.0
locksmith
  + -1 more
Fantastic. They were amazing. It was frozen and not too simple and they didn't mind taking longer and getting it done. The new lock is great. Gave us a choice of several types. Came well prepared. Would hire again in a minute. Very happy. Excellent service.
Description of Work: Remove a frozen lock assembly from our storage area and replace with a new lock and keys.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Betty L.
12/2015
5.0
locksmith
  + -1 more
I chose this provider based on the reviews. They called me to set the appointment and the provider was punctual. The service was fast and painless.
Description of Work: rekeyed my locks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$118.75

ALICE B.
11/2015
4.0
locksmith
  + -1 more
He was a little sloppy when he got here. It was a Sunday and it took him half an hour to get here.
Description of Work: Hillsborough Lock and Key came out when I locked myself out of my house.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Ann Marie C.
11/2015
5.0
locksmith
  + -1 more
The gentleman that came out was Richard; and he did a fantastic job! I am very happy with it.
Description of Work: They replaced a lock with a lever handled lock for my arthritis and coordinated all the keys with my other keys as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Donna E.
08/2015
5.0
locksmith
  + -1 more
Richard did a great job, he was professional and quick.
Description of Work: Replaced broken lock.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jhenerr H.
06/2015
4.0
locksmith
  + -1 more
Only problem is I asked if they had equipment to take and old lock off a back gate. We didn't discuss that as a part of the service and they did not tell me they were going to do it or a price. They just took off all my locks and then gave me a bill. If I knew the were going to charge me for that I would have told them not to do it since I HAD THE KEY and now they destroyed a good (and expensive) lock. Otherwise my experience was good.
Description of Work: Changed door locks on my new house.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$130

Jose A.
04/2015
5.0
locksmith
  + -1 more
Excellent service. Responded the same day and the work was completed promptly and professionally. Highly recommend.
Description of Work: Re-keyed 5 locks in our home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$147.78

Susan D.
01/2015
1.0
locksmith
  + -1 more
Terrible awful customer service.
Description of Work: I called provider at 8 am they said they could get someone out to replace lost key to a 2003 accord within 2 hours. I called back three hours later and was told they had been trying to contact me and had left a message. I told the lady that was not true there was no message on my phone and I had my phone with me the whole time. She smartly retorted that maybe they had written the number down wrong but they could not make a key for that car. I asked her why I wasnt told that this morning when I called and why that car is specifically listed on their website and she hung up never having said "gee I'm sorry sir"

Rating CategoryRating out of 5
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$250

Response from Hillsborough Lock and Key
We are very sorry for any inconvenience this may have caused you. Our technician did try to reach the gentlemen by phone that called and let him know that we are not able to generate a lost key for that car. Our website list that we are able to make keys for a 2003 Honda Accord but this is for a duplicate key if you already have a key. Unfortunately, you had no key to duplicate from because yours was lost. We also do have a new answering service that deals with our after hour service. We did apologize for this error and all of this information was explained to whom ever the gentleman was that called our company for service. Our company will definitely be in contact with the answering staff and let them know our policy on proper information being told to our customers and also proper contact information being taken. I hope the locksmith company that we recommended was able to complete the service for you. Again our deepest apologies. Catherine Van Orden

Susan and Kenneth S.
01/2015
5.0
locksmith
  + -1 more
The repairman was punctual, professional, and courteous. My only complaint was the charge of $18.00 to re-key the lock. He was asked to do it, but failed to tell us that it would cost 18.00. We thought that it should have been part of the cost of the service ($55 service call plus $21 remove and replace).
Description of Work: Removed and replaced ( but did not provide) a front door lock and handle (Kwikset).

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$93

Yusuf I.
11/2014
5.0
locksmith
  + -1 more
Fast, courteous and proficient. Would easily use again. Thanks for your service.
Description of Work: Coded a keyless entry transmitter for my SUV.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

Kamal, Phyllis C.
07/2014
5.0
locksmith
  + -1 more
Very well! Very courteous and very professional.
Description of Work: Changed out cylinders on 4 doors and 3 cylinders on a pool door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$62

Scott A.
07/2014
5.0
locksmith
  + -1 more
Great job with keys made. Fast and friendly service! Needed keys for my boat and RV made. Very nice folks!
Description of Work: Great job with keys made. Fast and friendly service!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8.5

JOHN M.
06/2014
5.0
locksmith
  + -1 more
Great job, Richard was timely, courteous, and explained all aspects of this service patiently and successfully.
Description of Work: The contractor re keyed two locks and furnished 5 keys.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$93

Conrad J.
03/2014
5.0
locksmith
  + -1 more
Arrived early, exlained option Completed work
Description of Work: Rekey front and rear doors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$166.83

Brad H.
01/2014
5.0
locksmith
  + -1 more
Richard arrived on time, worked quickly, and was able to resolve the long time problems I had with locks and knobs on 3 doors.
Description of Work: Installed dead bolt, installed interior lock, fixed door that was not closing right, rekeyed 2 locks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Michael H.
01/2014
5.0
locksmith
  + -1 more
Richard from Hillsborough Lock & Key was very friendly and quickly found the issue and replaced a part within less than 15 minutes. The lock works better than new! He even explained how I could complete this repair on other locks if needed.
Description of Work: Repaired a schlage deadbolt on an exterior door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Carolyn J.
12/2013
5.0
locksmith
  + -1 more
Very happy with the service I received from setting up appt. to job completed by technician. On time, quick and friendly. Will use again if needed.
Description of Work: Re-keyed locks.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert M.
12/2013
5.0
locksmith
  + -1 more
He came out quickly and did a great job. They have always provided great service. The doors all worked the first time and there were no issue's. I used a coupon from Angie's List.
Description of Work: I had him rekey three or four doors with a master key. I did use them a few years ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

John G.
10/2013
5.0
locksmith
  + -1 more
Richard called to tell me that he was on his way, arrived on time, was cordial, professional and effective and the total was less than the quote.
Description of Work: Hillsborough Lock and Key opened 2 doors, locked one keyless, and replaced the cylinder in one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Hillsborough Lock and Key
Our company would like to Thank You for Your Business and Review! We Appreciate Your Feedback and your input is invaluable to us in continuing to provide a positive customer experience. Sincerely, Cathy Van Orden Hillsborough Lock and Key

Art T.
10/2013
5.0
locksmith
  + -1 more
Came on time. and in 1/2 hour I had my keys ....pleasant service personnel!
Description of Work: Made 6 duplicate keys for a Baldwin lock on front door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Hillsborough Lock and Key
Thank you for your business and taking the time to write us a review. We truly appreciate it. Sincerely, Cathy Van Orden Hillsborough Lock and Key

David H.
10/2013
5.0
locksmith
  + -1 more
We hired them after finding them on Angie’s List. He arrived right on time and did a great job. He was a really nice guy. He was quick and professional. I can’t say enough good things about him.
Description of Work: We hired them to on locks and cylinders.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Hillsborough Lock and Key
Thank you for your review. We appreciate your time and business. Our company is always interested to hear what our customers have to say good or bad. I am pleased that you are happy with our service and look forward to serving you in the future. Sincerely, Cathy Van Orden Hillsborough Lock and Key

Contact information

6902 N Armenia Ave, Tampa, FL 33604

www.hillsboroughlockandkey.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
10:00 AM - 4:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Locksmiths

FAQ

Hillsborough Lock and Key is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 10:00 AM - 4:00 PM

Hillsborough Lock and Key accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Hillsborough Lock and Key does not offer free project estimates.
No, Hillsborough Lock and Key does not offer eco-friendly accreditations.
No, Hillsborough Lock and Key does not offer a senior discount.
No, Hillsborough Lock and Key does not offer emergency services.
Yes, Hillsborough Lock and Key offers warranties.
Hillsborough Lock and Key offers the following services: Full Service in Commercial & Residential, Automotive, & Safe Service.
Safe Sales

Contact information

6902 N Armenia Ave, Tampa, FL 33604

www.hillsboroughlockandkey.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
10:00 AM - 4:00 PM