Helicon

We had cracks on the exterior and interior of our home and Helicon do an inspection. Casey (who is no longer with the company) provided his recommendations and a quote which is to install piers around the home and that would fix our issues. In July 2021, Helicon sent a team of guys to perform the work and they were every unprofessional. Our yard was a mess after they left, and nothing was done about it. Helicon advised us to not do any renovations until after 6 months of the repairs as the house may still be settling. In 2022, we did some minor repairs in the home and noticed the cracks were still opening and closing. They sent out someone who said everything looked fine and there was no movement. He stated if the doors start to jam to let them know because that means we have a problem. Since 2021, Helicon has come out at least 4 times and keep telling us there are no issues with the piers and additional works needs to be on the back porch. Helicon’s President, Jay Silver, came out for a house visit and advised there was nothing he could offer to help fix the issues. A couple weeks later in August 2022, they sent out another salesman, Douglas Mullins, who gave another quote to fix the interior foundation. There has been more movement and Douglas, nor Jay, or anyone from Helicon will not respond to us. We have had multiple companies come out and give recommendations which are very different from Helicon and seeking legal assistance. I do not recommend doing business with Helicon. Educate yourself on foundation issues and do not believe what they tell you.

Very Bad No one Called.

The estimate process was easy, they educated me and it was very professional experience.

Debra was terrific. They just specialize more in foundation work and sea walls and gave me recommendations for other contractors who could help me and helped with some of the research.

I called the number listed. The lady informed me that I called their Tampa office, I'm in Orlando. She said they only do sinkholes and do not Do foundation repairs anymore. I asked if she could refer a company, she said no. I asked if they had an Orlando office where I could call and get a recommendation. She said she's not sure if there are any. So this company that used to do foundation repair doesn't know if anyone else does quality work? They don't know if they have offices in Orlando when she seemed perterbed that I called the number in Tampa? Update your company info then. Update the phone number and the work you perform. Don't say you perform a service and then get snotty when someone calls needing that done.

We didn't know it ahead of time, but the crew that was there was just outstanding. They were professional to work with, they cleaned up after themselves, and they were just nice people. It was expensive, but I think everybody else was gonna be expensive also. This was a very stressful experience, learning that I had a stabilization problem with my house. It was on the market and I needed to sell it, and they helped me through the whole process.

We had talked to like three different companies. This was in Florida and it was about a month ago and it hit national news about the sink hole and the houses went under. And then just a couple of weeks ago, two more houses went into the sink hole. That property is two miles from the house I used to own. Half of Florida is a big sink hole. They had figured out some structural integrity problems and in order to sell my house I had to have $30,000 of work done. They put piles down into bedrock. They didn't do the whole house, but they did it for half the house and it cost me $30,000, but they just did an outstanding job. Even the houses that had went down in the sink hole, they had had structural repair work done within the last two to four years. It didn't make a darn bit of difference; the houses still went under. At least these guys got mine to where I was able to sell the house. They came out and estimated what they felt would fit the specs that the engineers had given, what would be required, and then we hired them to do the work. Actually I signed a letter. They gave us an estimate and actually the final bill came in about close to what the estimate was. I had looked at their reviews on Angie's List and Better Business Bureau and they were right there at the top. They said what it was gonna cost, and that's what it cost. We chose them because of outstanding reviews, the integrity of the person who sat down with us and explained what was gonna happen.

Better than expected. Service was excellent. Work was completed quickly and pricing fair. We had a great experience with this company and would use them should we encounter a future, fire, water, smoke or sinkhole issue. Helicon definitely comes to the rescue.

After the sinkhole was repaired at my home Helicon came in and did a fabulous job at my house in and out. I'm very pleased with their performance and professionalism

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I am soo glad that I chose Helicon for my restoration. Richard, my project manager, was such a pleasure to work with. He provided all very professional subcontractors and help. If he was out of town, his office stayed right on top of everything. They kept in contact with me constantly through the whole process, to make sure everything was going according to plan and that I was happy with the work that was being done. I would recommend this company to anyone who is in need of a dependable professionl restoration company.

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They were prompt and courteous, very respectful of our property.

From the beginning of this process to the end it was a 100 percent seemless. From the 1st person we met to the field crews and office personal they were all so great. Everything that was promised was backed and then some. I have seen a number of these repairs happen in my neighborhood and none went the way mine did. My neighbors who had previously repaired with other companies even came over and said wow these guys are incredible. From there professionalism to the way they treated my home and property I seriously couldn't ask for any better. Once Helicon finished the underground we also hired them to do our cosmetic work. Once again everything was wonderful. My house seriously looks like a new home again. All I can say if anyone needs sinkhole repair... this company is a must us!!!