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Guaranteed Air Services

Heating and Air Conditioning, Mold Testing & Remediation

About us

Additional email - service@guaranteedairservices.com, accounting@guaranteedairservices.com.

Business highlights

21 years of trusted experience
Emergency Services Offered

Services we offer

Air conditioning & heating repairs, price check guarantee on unit replacements, indoor air quality, de-humidification, air filtration equipment & products, UV lighting, waste heat recovery systems, air balancing, air zoning, algae, mildew & mold preventative treatments, digital thermostats & equipment safety protection accessories.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.511 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
9%
3
0%
2
0%
1
9%


Rating CategoryRating out of 5
quality
4.5
value
4.6
professionalism
4.6
responsiveness
4.5
punctuality
4.6
Showing 1-11 of 11 reviews

Elliot V.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They did an awesome job! Gave great advice and was aware that we are people too....!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,690

byron C.
12/2013
5.0
heating & air conditioning/hvac
  + -1 more
Glens crew came out on a Saturday and put an entire new system in. He and his crew was friendly and honest!! He didn't try to up sell me and answered all my questions. I would highly recommend him for all your ac needs.
Description of Work: New air condition system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,043

Sue M.
12/2012
5.0
heating & air conditioning/hvac
  + -1 more
They did a great job diagnosing where problem was and getting it fixed. I would definitely use this team again.
Description of Work: Fixed problem with air conditioner and did a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Guaranteed Air Services
Thank you member. We appreciate your business and the opportunity to provide you with our services

Kerry K.
11/2012
1.0
heating & air conditioning/hvac
  + -1 more
Please see above. It was a horrible experience that lasted two months of trying to get the A/C unit repaired but not having a technician competent enough to find the problem. Also, having heard from our renter that Doug spoke negatively about us made us view this company as unprofessional.
Description of Work: We had a rental property that had A/C issues so we called Glen at Guaranteed Air Services to send someone out. He sent Doug who arrived and left within 15 minutes and stated he couldn't find anything wrong. My renter continued to have issues with his A/C freezing and turning off so we called Glen and asked for another technician to be sent out. Unfortunately, Glen sent Doug again who this time, found something to fix, and we paid for the repairs but it didn't solve the problem. Also, per my renter, Doug would talk disparagingly about me and my husband to our renter even though he has never met us. The A/C continued to freeze and have issues and was only a year old. I talked to Glen repeatedly regarding if the problem was the A/C unit, but Glen stated the problem was the renter running it too cold. He finally sent Leo out to the property and he was able to spot the problem but stated it would take a while to order the part and have it fixed. We finally hired Bayside Heating and Air who sent someone out and the technician spotted the problem right away and had it fixed the very next day!

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$306

Response from Guaranteed Air Services
The Customer's to the cost. Accusations by the Knesl's were made because the tenant was threatening to move out and understood that the final determination was the landlord's option. The Customer attacked the integrity of the technician because she did not like his evaluation of the problem and the correct repair method. After speaking with her and her husband I suggested that they find another contractor

Chad C.
10/2012
5.0
heating & air conditioning/hvac
  + -1 more
I spoke with Glen. He promptly answers and returns calls. He was able to provide service the same day. The first visit, they took care of the problem. It was on a Saturday and they didn't charge me extra fees. A couple of months later, my tenant was having another issue with the AC. Again I spoke with Glen and again he sent someone out the same day. I mentioned to Glen that his technician could give me an estimate on a new AC system since I seemed to be having constant problems. Glen was honest and said he didn't think it was necessary. He thought my AC unit was just fine. Shortly after, Glen calls me back to let me know what the problem is. They believe there is a back up with the main line which is connected to my unit's AC and the other units in the building. They did not try to sell me a new system, even though I was ready to buy one. And even better, he did not charge me for this visit! It is so hard to find honest and professional companies when it comes to home improvement and home maintenance. You will definitely be pleased with the service you receive from Glen and Guaranteed Air Services. We have 3 properties and Guaranteed Air Services is now our company of choice for our AC needs.
Description of Work: I have used this company a few times in the last few months. Their fees are very reasonable and I appreciated not being charged extra for Saturday service. The property they serviced was my rental condo. They were able to come out the same day,which was great! I was not going to have my tenant suffer the Florida summer heat with no AC. The air conditioner was not cooling. They came by and fixed the problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Guaranteed Air Services
Thank you Customer. It's always a pleaseure to deal with nice people.

Charles P.
08/2012
5.0
heating & air conditioning/hvac
  + -1 more
Glenn and his staff were very prompt in arriving on time, were very professional and did an outstanding job. I highly recommend them to anyone needing A/C work. They are very honest, priced right and their work is outstanding.
Description of Work: Due to age and corrosion, our existing A/C system had to be replaced with a new one, from the outside unit to the Air Handler.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,100

Response from Guaranteed Air Services
The member's unit had seen better days for sure. The member was very accomodating to us and helped our job go smooth. We appreciate all of our customers and the member is another example of the nice people we do business with. Thank you again

BETTY S H.
02/2012
5.0
heating & air conditioning/hvac
  + -1 more
He was recommended by a good friend. He kept my old unit going for a long time without charging. He fixed whatever problems I had right away, and was proactive about fixing problems I did not even notice. I feel good knowing he always there when I call.
Description of Work: They installed a new a/c unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Guaranteed Air Services
Word of mouth is our best advertising. We stand behind our repairs longer than most other companies and deliver a quality job to our customers. We especially enjoy doing the repairs that others say they cannot repair or diagnose.

shelby B.
10/2011
4.0
heating & air conditioning/hvac
  + -1 more
I had paid them $75.00 on the 25th of Aug to come out and tell me what was wrong with my AC, it was leaking. Scheduled an apt on the 29th and they came out and took it apart and cleaned out the coils and put it back in. This took 4 hours and cost $413.00. Seemed fine but then on the 26th of September it was leaking again. They came out that afternoon and put in a drain tube and it stopped leaking, no charge this time. It apears to be working now. I really feel they should have put the $75,00 toward the repair bill. Now that they have been out here 3 times, and I have paid $488.00 I hope it is finally fixed. They young man who came out was very nice and very concerned!
Description of Work: They took out the coils and put it back in. This took 4 hours and cost $413.00. Then came back and put in a drain tube and it stopped leaking.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$413

Response from Guaranteed Air Services
We apologize that the member did not understand that this repair was not something that could be done on the spot. We have a waiting list for repairs sometimes due to the nature of the repair and the skill level of the technician required to perform the repair. We added refrigerant on the first call to keep her cooling until we were able to schedule the repair. The first call included the refrigerant cost. Sorry for any misunderstanding or inconvenience

BETTY S H.
10/2010
5.0
heating & air conditioning/hvac
  + -1 more
He is fantastic and very down to earth. He takes care of all of my needs, and is very prompt. I really appreciate that he listens to me.
Description of Work: He kept my old unit running for a year, but when the time came he installed a wonderful new unit. I'm definitely enjoying it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from Guaranteed Air Services
Thank you again Member. The new unit should keep your humidity level down along with your utility bill. Now you can run a warmer temp and still be comfortable

BETTY S H.
05/2010
5.0
heating & air conditioning/hvac
  + -1 more
He finds the problem whatever it is. He keeps it running. I would recommend him to anyone. He does not try to sell you a new unit he just keeps the old one running. He is very nice man.
Description of Work: He spent two hours finding a tiny leak in the freon. He was able to find it and fix the freon.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Guaranteed Air Services
The unit had a hairline leak in te compressor shell. Fortunately we were able to keep this unit working for a while longer

BETTY S H.
08/2009
5.0
heating & air conditioning/hvac
  + -1 more
He talked me out of getting a new air conditioner. He is very honest, punctual, and trustworthy. He said he will keep it running as long as he can, which is unheard of.
Description of Work: He serviced my air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Guaranteed Air Services
Thank you to Member for the opportunity to provide our services. We try to preserve the integrity of the pocketbook and the unit

    Contact information

    PO Box 89487, Tampa, FL 33689

    www.guaranteedairservices.com

    Service hours

    Sunday:
    7:30 AM - 5:00 PM
    Monday:
    7:30 AM - 5:00 PM
    Tuesday:
    7:30 AM - 5:00 PM
    Wednesday:
    7:30 AM - 5:00 PM
    Thursday:
    7:30 AM - 5:00 PM
    Friday:
    7:30 AM - 5:00 PM
    Saturday:
    7:30 AM - 5:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Mold Testing & Remediation

    FAQ

    Guaranteed Air Services is currently rated 4.6 overall out of 5.

    Sunday: 7:30 AM - 5:00 PM

    Monday: 7:30 AM - 5:00 PM

    Tuesday: 7:30 AM - 5:00 PM

    Wednesday: 7:30 AM - 5:00 PM

    Thursday: 7:30 AM - 5:00 PM

    Friday: 7:30 AM - 5:00 PM

    Saturday: 7:30 AM - 5:00 PM

    Guaranteed Air Services accepts the following forms of payment: Check,MasterCard,Visa
    Yes, Guaranteed Air Services offers free project estimates.
    No, Guaranteed Air Services does not offer eco-friendly accreditations.
    No, Guaranteed Air Services does not offer a senior discount.
    Yes, Guaranteed Air Services offers emergency services.
    Yes, Guaranteed Air Services offers warranties.
    Guaranteed Air Services offers the following services: Air conditioning & heating repairs, price check guarantee on unit replacements, indoor air quality, de-humidification, air filtration equipment & products, UV lighting, waste heat recovery systems, air balancing, air zoning, algae, mildew & mold preventative treatments, digital thermostats & equipment safety protection accessories.

    Contact information

    PO Box 89487, Tampa, FL 33689

    www.guaranteedairservices.com

    Service hours

    Sunday:
    7:30 AM - 5:00 PM
    Monday:
    7:30 AM - 5:00 PM
    Tuesday:
    7:30 AM - 5:00 PM
    Wednesday:
    7:30 AM - 5:00 PM
    Thursday:
    7:30 AM - 5:00 PM
    Friday:
    7:30 AM - 5:00 PM
    Saturday:
    7:30 AM - 5:00 PM