GroutWorks makes existing grout and tile look like new, and the staff at our company always puts you first. Our goal is to provide a level of professional service that instills faith in the value of our service company. We provide a professional experience that starts from the first phone call to the finished product. Cost is determined by the job.
They were the very best, they did a fantastic job. They did exactly what they said they would do. They came in and cleaned the tile and grout and then resealedthe grout. It looked like new. Debbie came out to give us an estimate; she was personable, prompt, and gave a reasonable price.
Description of Work: They cleaned the tile in our living room, dining, and kitchen.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Randall L.
12/2012
5.0
ceramic tile
+ -1 more
The owner responded promptly to our call. Visited our home to provide an estimate. Came exactly on time, on the agreed-upon date, to perform the actual work. Spent several hours cleaning the existing tile, removing grout, re-grouting, and caulking as needed. Upon completion, the bathtub and tile surround looked better than it ever has. The price was quite fair for the work done. Everything was left perfectly clean upon completion. We were very pleased with the quality of the work done, and will be bringing them in to work on our next house. We highly recommend Groutworks.
Description of Work: Partial re-grout of bathtub tile surround. Clean and caulk tile.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Sandy J.
12/2012
5.0
ceramic tile
+ -1 more
Overall, the outcome is excellent.
Description of Work: Re-grouted and cleaned old kitchen tile counter with repairs to damaged edge as some pieces had fallen off and were improperly glued back on. As the damage was moderately severe, no promises were made regarding breakage and repair of broken tile. One tile broke during removal and the repair was barely noticeable. Two staff worked on the project for about 4-5 hours and did a wonderful job of repairing the edge. Cleaned and new grout installed and sealed. I am very pleased with the outcome.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Nancy D.
12/2012
5.0
ceramic tile, floor cleaning, flooring contractor
+ 1 more
Incredible job. Crew worked very hard to get done in a timely manner. Very professional. The tile looked like we just installed it when they were finished. We were actually shocked at how great it looked. Already used them a second time with same results. Have referred others as well. Wish all businesses were this great!
Description of Work: Deep cleaned tile in very large area of formal room, dining room, living room and kitchen. Also did tile cleaning of 4 bathroom floors and shower tiles. Also repair some areas where grout was cracked and showing gaps.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,225
Elizabeth A D.
11/2012
5.0
ceramic tile, floor cleaning, flooring contractor
+ 1 more
When I spoke to them on the phone they were eager to help me get my newly purchased existing home in shape. Susan came and inspected what I needed done. A few days later the technician came and made my floors look better than new. Debbie and Susan, you are the best. I would never use anyone else.
Description of Work: Regrouted cracked grout on floor, Cleaned and color sealed 3 baths, laundry and entry floors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$220
Gail G.
11/2012
5.0
ceramic tile
+ -1 more
Prompt attention to request for estimate, team arrived for work on time and completed work in estimated time. Finished work was in "like new" condition. Work completed was done at the estimate price. Very satisfied.
Description of Work: Replaced grout in shower and around garden tub, re sealed grout in shower floor and re sealed shower door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Ed G.
10/2012
5.0
ceramic tile
+ -1 more
This was our first experience with a grout cleaning/repair company, so we didin't know what to expect. The work crew arrived on time and as scheduled and were neat and trustworthy in their performance. The end result exceeded our expectations and brought the tile back to virtually original condition. We recommend Groutworks and will use them again.
Description of Work: Groutworks cleaned the shower tiles and tile floors of three bathrooms in oiur home, including the master bathroom shower which needed extensive grout cleaning, repair and sealing. They came back a second time at our request to further touch up the master bathroom shower.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$750
Mary B.
08/2012
5.0
ceramic tile
+ -1 more
They did an excellent job - took two days, and my bathrooms look like they are brand new!
Description of Work: Regrout all showers and bathroom tile for three bathrooms and clean ceramic tile flooring throughout my home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
Deborah B.
07/2012
5.0
ceramic tile
+ -1 more
I had my bathroom renovated and the tile had excess grout sealer on it which looked awful. The tile floor also had a haze on it. I tried to clean the tile and couldn't remove the excess sealer or get the haze off of the tile floor. I contacted Groutworks and Tim the owner looked at what needed to be done and provided an estimate. I hired them and boy was I glad I did. Tim T did a fantastic job cleaning the tile and floor. All of the haze is gone from the floor and all of the tile shines beautifully. Tim T was was very pleasent and he answered all my questions. I would deffinately hire Groutworks again.
Description of Work: Cleaned the excess grout sealer off all the tile and floor.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Cathy B.
06/2012
5.0
ceramic tile
+ -1 more
I contacted Grout Works and scheduled a free estimate for 5/14. Steve arrived on time, measured the area to be cleaned and explained the process - with discounts the quote was $225. The same as another vendor had quoted but did not return my calls when I attempted to schedule the work. I scheduled the work for 5/25 and Steve arrived on time and spent about 5 hours on the job. I was completely satisfied and would use them again.
Description of Work: Clean kitchen/laudry room tile and grout - restain and seal grout
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
TONY B.
05/2012
5.0
ceramic tile
+ -1 more
I have been using Groutworks for eight years and as always they (Stephen) did a super job. I would highly recommend Groutwords. They have never disappointed me, reasonably priced, profession, on time, courtesy and desire to do there best to please the customer.
Description of Work: Cleaned and stain in MBR, Front porch, side porch and replace broken tile on lanai kitchen counter.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$285
Merle D.
02/2012
3.0
ceramic tile
+ -1 more
.The grouting looked good. I was very displeased because he tried to pull a fast one on my 85 year old mom. The young technician that came out didn't polish or seal the tile like he was suppose to. He told my mother that the tile was grouted the day before and then sealed that day when actually, the tile was grouted that day and the kid did not seal it. Once I called back, they arranged to have someone come out and look at it. When they came out to look at it they never admitted the kid was lying. They attempted to correct the situation but it was still done less than satisfactory. I basically got the run around and didn't get a complete job.
Description of Work: .I had grouting work done.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
$500
Response from Groutworks
As the owner of GroutWorks for the past 17 years we have always done everything we could to provide customers with exemplory service. I feel that we did that in this situation as well. We have been an Angies List super service award winner for 5 years and always try to resolve any concerns or issues a customer brings to our attention. In regards to Member's job, we did the work that we were hired to do. Member called with concerns about the grout not being sealed and a residual surface dust on the tile. We sent a manager out to his mothers home (the actual job site location) the following day to resolve the issues he brought up and sealed the shower grout for a second time. When I saw this report I called Member to try and see what we could do to resolve any concerns he had with the job and unfortunately he did not respond to that well. He was upset that I called him to try and resolve the issue. I feel that GroutWorks is a business of servicing the customer and taking care of a job until the customer is completely satisfied. I tried to do this with Member. I expressed to him that if he was unhappy with the job still that we would be happy to come out and take care of any concerns. He was not open to that. He said that he was in general happy with the job but that he would take care of it. I would still be happy to send someone out to address any concerns he has with the work we had done. GroutWorks would welcome the opportunity to service Member.
LEONARD P.
02/2012
5.0
bathtub refinishing
+ -1 more
I found him on Angie’s List. He is very good. The work cost me $120. I used a coupon. I would use his services in the future.
Description of Work: I used Groutworks to re-grout my shower about a month ago.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Jonathon A.
01/2012
5.0
ceramic tile
+ -1 more
When I called them the set up an appointment quickly, they arrived on time and provided a very reasonable estimate to remove and replace the white grout in my master shower which was in really bad condition. Their staff arrived on time and was very polite and professional. He did exactly what they said they would do and he did a very good job. It looks great. Thanks!
Description of Work: Removed and replaced white grout in my master bedroom shower.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Beverly L.
01/2012
5.0
ceramic tile, floor cleaning, hardwood floor
+ 1 more
I needed to have some tiles replaced and our floors cleaned and sealed. We also needed to have the shower cleaned and sealed. When I called Groutworks, they were very professional. They called me back promptly when I had a question. When the guys came to do the job, they were on time and very professional. We were very happy with the final result!!! It looks brand new!!
Description of Work: They cleaned, replaced tiles and sealed the grout. The communication is A+++ with this company! They are extremely professional and did a fantastic job. They also cleaned and sealed the shower. Our floors and shower look brand new like when we built our home!!! I would definitely recommend Groutworks!!!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$630
NANCY W.
12/2011
5.0
ceramic tile, floor cleaning, flooring contractor
+ 1 more
Tim, who actually did the work, arrived at my house promptly at 8:30 a.m. and worked until 4 p.m. to get all the old nasty grout out and the new grout applied. He didn't even stop for lunch. He was very thorough and committed to doing the job just right, which I greatly appreciate. He cleaned the tiles, replaced the grout in the wall tiles, and the floor tiles. He cleaned up all the mess and left me with a gleaming, like-new master bath shower.
Description of Work: I hired Groutwords to re-do the grout in the walls and floor of the 14-year-old ceramic tile shower in our master bathroom. After promptly responding to my call, one of the owners came out to give us an estimate on the work. The job was scheduled for a week later.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$425
Laura B.
12/2011
5.0
ceramic tile
+ -1 more
They were great. We don’t recall how much they charged us but it was a moderate price. It was neither overly priced nor it was below. It was probably right in the middle of the road. We loved them and we thought they were great. They did a really good job and we will use them again. They were very good. They were moderately priced and in the middle of the road. They were right there competitive with everybody. They were really good. They were really good with responsiveness. They were very punctual and very professional. They did a very good job. We will definitely use their services again in the future.
Description of Work: We used Groutworks. We last used their services about three years ago.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
DORY G.
11/2011
5.0
ceramic tile
+ -1 more
They did a good job. The man they sent got about 70% of the work done on the first day and came back the second day to complete the work. The only complaint I would have is that they only sent one man to do the work. It could have been completed in one day had they sent two workers. That is something they typically do, but for some reason the other worker was not available. He did a really nice job. He moved all of the furniture and placed it back.
Description of Work: They cleaned and color sealed all of the tiles in my home, approximately 750 sq feet. They also re-grouted the floor and walls of the shower in our master bathroom. They accidently broke a panel in our shower door. They offered to find a contractor to replace that for us and paid for the replacement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Maxwell S.
10/2011
5.0
ceramic tile
+ -1 more
Very responsive to our needs, set up the exact time we requested. Arrived on time and worked steadily until it was finished. Gave us several options for color choices. We have used them before and they did a great job again.
Description of Work: Cleaned grout in masterbathroom, applied colorant and then sealed the grout.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$432
Robert C.
10/2011
5.0
ceramic tile
+ -1 more
They did what they said they were going to do. They showed up when they said they were going to show up. I think that they knew what they were doing. The most important thing about them is that, they do what they say they are going to do and I would tell the others about it. They’re honest and that’s nice. They were a little bit pricey because they have a fixed rate. I had a small job but I wanted it done, and they did what they said they were going to do. I will use their services again in the future.
Description of Work: I used Groutworks for ceramic tile. I last used their services a few months ago. They just changed the color of the existing grout that was there.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Randall J.
10/2011
5.0
ceramic tile
+ -1 more
Steve and Tim, the techs, were on time, courteous and professional. All tile replacements and grout restoration were done as they said they would do. I have no problems with their services and recommend them to others. I am even using them again for further bathroom shower tile cleaning and sealing services without hesitation!
Description of Work: They cleaned, sealed and restored tile floors, including replacing 17 cracked tiles, in a kitchen and in 3 bathrooms' areas. These areas had not been treated for 13 years, so they needed grout voids filled in many areas besides the sealing process. The grout has been restored to a like-new appearance and looks great! From my earlier estimate gathering process, not every tile cleaning, sealing and restoration vendor can replace cracked tiles, so a customer better check beforehand with a vendor if they know they have cracked tiles needing replacement! Groutworks was a one-stop service that met my tile needs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,330
Christopher G.
08/2011
5.0
ceramic tile, floor cleaning
+ 0 more
They showed up on time, did the job and left on time. I was quite pleased and it looked quite a bit better after they got through. They were professional in their work. I would recommend them. Their prices were reasonable and they were punctual.
Description of Work: I used Groutworks to do my floors. They cleaned all of the tile and grout. They replaced a couple of the tiles and stained and sealed it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Susan P.
08/2011
5.0
ceramic tile, floor cleaning, graphic designers
+ 1 more
They are excellent and I highly recommend them. They do a fantastic job for a very reasonable price and are easy to work with. It is unusual to have somebody come out and do what they say they are going to do, then leave. They don't just clean the grout; they match your grout color and use a kind of sealer and a color to go over the grout so it is like you had new grout put in. I will use them again in the future.
Description of Work: I used Groutworks to clean the grout in two bathrooms and a kitchen.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
ANGELA H.
08/2011
5.0
ceramic tile, flooring contractor
+ 0 more
They arrived on time, went immediately to the task of cutting out the grout and removing the cracked tiles. They kept the dust and mess to a bare minimum cleaning up as they went. They took the time to reset the tiles so they could move with the climate changes to prevent recurring cracks. The only complaint with the whole job was they did not match the grout color to the existing color. But overall we are glad we used Grout Works to perform the job.
Description of Work: Replace seven cracked tiles in the entrance from kitchen to family room.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Bruce M.
08/2011
4.0
ceramic tile
+ -1 more
It went very well. They got there on time, did what they said they were going to do, and did a great job.
Description of Work: They cleaned out a shower for us. They cleaned the grout in the tiles.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Ceramic Tile,
Floor Cleaning and Waxing,
Flooring Sales and Installation,
Bathtub Restoration,
Carpet Cleaning,
Kitchen and Bath Remodeling,
Marble and Granite,
General Remodeling,
Countertops and Backsplashes,
Patios,
Graphic Design,
Glass Block
FAQ
Groutworks is currently rated 4.8 overall out of 5.
Monday: 8:30 AM - 5:30 PM
Tuesday: 8:30 AM - 5:30 PM
Wednesday: 8:30 AM - 5:30 PM
Thursday: 8:30 AM - 5:30 PM
Friday: 8:30 AM - 5:30 PM
Groutworks accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Groutworks offers free project estimates.
No, Groutworks does not offer eco-friendly accreditations.
No, Groutworks does not offer a senior discount.
No, Groutworks does not offer emergency services.
Yes, Groutworks offers warranties.
Groutworks offers the following services: Refurbish existing grout & tile, cleaning, staining, re-grouting, re-caulking & sealing new grout; carpet cleaning.