Response from Green Solutions Lawn Care & Pest Control
[member name removed], Thanks for taking the time to review us. We appreciate your feedback, even when it is not the easiest to hear. I know that we were not able to meet your expectations for a weed-free yard despite us coming out to treat 10 times in the 8 months we serviced your account. Some yards prove to be more difficult than others when it comes to weed control, and some customers have a low tolerance for any weeds at all. Mother nature can be a viscous competitor, and we do not always win the battle against her. In any case we appreciate the chance to have served you. Hopefully you found a service provider with whom you are happy. If you are interested in resuming your service with us at any point in the future, I would like to offer you a $25 credit towards your first treatment as a goodwill gesture. This can even be applied to our Indoor Pest Control service. As you can tell from our numerous “A” rated reviews, I believe that your experience was the exception to what most all of our customers experience. As evidenced by this incident, we are not perfect, but we will work towards that end. Again, I appreciate you bringing your experience up so we can use it as a chance to improve the way in which we do business. Best regards, Matthew Taylor Owner, Agronomist Green Solutions Lawn Care & Pest Control 813-684-7336 Office www.GreenSolutionsLPC.com