Established in 1962 with one shop in Seattle, Wash., today Glass Doctor offers complete glass repair, replacement and services to the residential, automotive, and commercial markets at more than 270 locations in the United States and Canada. Now there are more than 180 Glass Doctor franchise owners across the United States and Canada ready to serve you. Additional Phone: (813) 886-2081.
I had to run out and missed Warren at Glass Doctors initial call. When I called back he checked in with the boss and was able to turn around and come see me. Unbelievable. I thought for certain I would have to reschedule. He arrived took a look at the sagging shower door and said "I can fix that". 30 minutes later he had the door secure and back in alignment, replaced faulty hinge and gone above and beyond by replacing bottom strip and tightening handle. Great price as well. I had no idea Glass Doctor did this type of work. I had used them for window and auto before with great success. When I found them on Angie's List I was ver pleasantly surprised. Would recommend wholeheartedly and will use for glass shower installation next remodelling.
Description of Work: Adjust/rehung sagging glass shower door replaced bad hardware and bottom strip and tightened handle.Shower door back in alignment and handle secure and hinge secure.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$153
Response from Glass Doctor of Tampa Bay
We are extremely grateful for your repeat patronage and your kind review. Thanks for taking a moment out of your busy day to pen it. We understand that our long term success in the glass business depends on making as many happy customers as possible. We especially love our repeat customers like you. Also, hiring and retaining great teammates, like Warren, makes our goal easier; he is the best and we love him too. Respectfully, Bryan Yarborough
Peggy C.
03/2015
5.0
glass repair, replacement windows
+ 0 more
It started when our dog broken a window pane by accident. We contacted Glass Doctor and they came out the next day or measured and let us know the new code required tempered glass due to proximity to the floor. We were surprised by this news and learned we need to wait for the glass to be ordered. I also wanted the other window next to the broken one replaced. The installer took all the information and they provided a quote to replace both panes with tempered glass. The price was very reasonable. Once the glass arrived they called to schedule the installation. The installer was prompt, professional and completed the job within and hour. All persons, I worked with were very customer focused.
Description of Work: Glass Doctor replace 2 window tempered glass replacements ( 23" X 34") in the front of our house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$295
Response from Glass Doctor of Tampa Bay
Thanks for the kind review. We look forward to working with you on your shower project soon. Regards, Bryan Yarborough
Frank K.
02/2015
5.0
glass repair, doors
+ 0 more
This is the only outfit I could find that would replace a broken pane in a glass door instead of trying to sell me a whole new set, frame and all, and the only ones open at 5:45 when I called around. Management was accommodating, service was professional, appointment kept within time frame (on a Saturday in the rain) and price was reasonable, considering it was tempered glass. Overall I was very satisfied, it doesn't get much better.
Description of Work: Replaced broken glass in sliding glass door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$440
Response from Glass Doctor of Tampa Bay
Thank you for the kind words. We love making customer's happy. I will pass on your comments to the entire team, especially Eric and Matt that provided your service.
Debra F.
02/2015
5.0
glass repair, auto glass
+ 0 more
We had used Glass Doctor once before for a glass tabletop (which they did a great job with) so decided to use them again for windshield replacement & repair. We weren't disappointed. Everyone was great starting with the gentlemen scheduling the appointment to the tech who made the repairs. I appreciated the phone call the morning of the appointment from the tech with our appointment window. Then he called when he was on the way which again was appreciated. He was here when he said he would be and completed the work in the timeframe he stated. Nothing left behind, but a nice new windshield and a repaired 2nd windshield. We would definitely use Glass Doctors again should the need arise.
Description of Work: Replaced windshield and repaired second windshield
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Glass Doctor of Tampa Bay
We appreciate your kind words! I will pass them on to the entire team, especially the office staff and field specialist that provided your service. We love sharing our positive customer experiences to build on our positive team culture and keep the momentum rolling.
Stephen G.
01/2015
5.0
auto glass
+ -1 more
The front windshield of my truck got a large crack right through the middle of it. I called Glass Doctor and they came out to my work to replace the windshield. They arrived quickly, and they were on time. The technician was very courteous--he talked to me and told me about the process, and also answered any questions that I had. They billed my insurance for the work (that's why I put $0 for the price). It was really just so simple and easy...it was great!
Description of Work: The Glass Doctor technician replaced the front windshield on my truck.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Glass Doctor of Tampa Bay
Thanks for sharing your experience with Glass Doctor! We love our customers and pubic reviews like this one really help us earn new customers. We get it... our company works very hard to make all of our customer experiences positive.
Damien M.
01/2015
5.0
glass repair, auto glass
+ 0 more
Great experience with Glass Doctor. Stan showed up right on time. Fast, courteous and skilled. His advice just may have saved me a lot of money, and it's a really good feeling when a repairman's objective is to serve before it is to sell.
Description of Work: Inspected chip in car windshield and gave professional opinion
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Glass Doctor of Tampa Bay
Thanks for the kind words. We regularly encourage our teammates to "do the right thing" and constantly tell them if they encounter a difficult situation to just advise the customer as they would advise their family, friends or neighbors. And it does not surprise us that Stan did just that, he is an excellent gent and teammate; we love him here.
Mark T.
01/2015
5.0
glass repair, replacement windows
+ 0 more
These guys are great. I was worried that I would have to miss work to wait for a service tech to arrive (like I have had to do so many times). But Glass Doctor said that a technician would call 30 minutes prior to arriving at my house. Sure enough "AJ" called and coordinated with me so that I did not have to wait at all. I did not even ask the price up front but was very pleased with how reasonable the price was. AJ was super polite very professional and clean cut. I will sure use them again.
Description of Work: Repaired a broken window.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Dani M.
12/2014
5.0
glass repair, replacement windows
+ 0 more
Received a call from the tech in the morning of the date that services was to be provided to advise what time they would be out to perform services so I could "plan my day". This was very nice. The tech arrived within the window allotted for and performed the services quickly, quietly, and neatly.
Description of Work: Replaced one single pane of glass in home window.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$265
Steve L.
10/2014
5.0
glass repair
+ -1 more
They were very affordable, showed up promptly and got the job done quickly and effortlessly. I have more glass and mirror work to do in my master bath and these will be my go-to glass guys for sure. Highly recommend. Steve
Description of Work: Removed mirror in bathroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$138
Michael N.
09/2014
5.0
auto glass
+ -1 more
Travis, the technician, called in the morning and said he'd be at the house between 1 & 4 pm which worked out perfect for me. He arrived at 2:20 and was gone within the hour. Very professional and punctual. I've used this company before and will call them again if necessary.
Description of Work: Windshield replacement in 2010 Toyota Tundra
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Katie B.
07/2014
5.0
glass repair, replacement windows
+ 0 more
I sit on the board for a condominium community and have used Glass Doctor and recommended them to a couple other home owners. We have all been extremely pleased with their work. Prompt service, great pricing. They have been so good to the residence here that we have made them our official Window/Glass vendor. Thank you Glass Doctor!!!
Description of Work: Replacement of a window and repair to a 2nd window.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Glass Doctor of Tampa Bay
Thank you [members name], it is a pleasure working with you and your neighbors. Regards, Bryan
Arthur R.
05/2014
1.0
glass repair, replacement windows
+ 0 more
Did not use provider. Exorbitant price, almost three times that of another quote.
Description of Work: Quote on replacing a window pane.
Rating Category
Rating out of 5
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$315
Response from Glass Doctor of Tampa Bay
Dear Fellow Angie’s List Member, We pride ourselves on being very competitive with our pricing and we absolutely hate losing customers to a competitor for any reason. We are sadden to know we did not earn your business this time. Plus, if we would have known you were an Angie’s List member then we would have applied our 10% Angie’s List member coupon discount to your quote. That said, here is what our system notes show for your quote. We quoted your service over the phone for a single-paned window re-glaze for $195 plus tax/disposal. With your approval we dispatched our glass specialist AJ to your home. When AJ arrived on-site he determined the window was too close to a door to allow for annealed glass and the building codes require us to install tempered safety glass. Tempered glass cannot be cut on site so it requires we measure the glass opening, return to our office to have it fabricated which takes 5-7 business days, and then return to your home for the final install. The extra trip to your home combined with extra material costs for the tempered glass added approximately $100 to the cost of our service. When we called with the price changes you decided not to use our service and we understand now that you found a cheaper vendor. Hopefully you received good service from the vendor you selected, however, based on over 20 years in the Tampa Bay market we know that if a competitor really completed your service for “1/3” of our price quote then they cut some corners somewhere. One of our concerns is they might have installed annealed glass in your window and if so that violates Florida’s building codes; plus someone could get hurt. We strongly suggest you check the glass installed to see if you can find a factory stamp on the glass indicating they installed “Tempered Safety Glass”; the markings will be located in one of the corners. If you have any questions or need help locating the markings, please call us at (813)884-6455. When comparing apples to apples we are very competitive. Unlike many of our competitors we are a fully insured/licensed glazing contractor with a long-standing reputation for superior service. We offer experience you can trust and a lifetime warranty on our workmanship. Hopefully, if you ever need glass service again you will give us another shot. Regards, Bryan Yarborough
simone R.
05/2014
5.0
glass repair
+ -1 more
A rock hit my windshield and cracked it the crack spread quickly. I called Glass Doctor who responded quickly and also was very professional and friendly they came to home and replaced windshield. I love Glass doctor!
Description of Work: Replace my windshield.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Ellen K.
05/2014
5.0
glass repair, auto glass
+ 0 more
Have a very small chip in my windshield (smaller than a dime). Spoke with Adrienne at Glass Doctor several times. She is great. Very helpful, informative & patient. Great personality. She contacted the ins. company, made the appt. & answered all questions I had. The repair person showed up & looked at the chip. He said it was too small & didn't have any spidering for the glue to adhere to so the repair probably wouldn't work. They also brought a windshield to replace if needed. After discussion with the professional, who felt the chip probably wasn't going to get any worse, I decided to leave it alone for now. If it gets worse, I will definately use Glass Doctor for the repair. Thank you for your honesty & professionalism.
Description of Work: filed claim with insurance & came out to repair or replace windshield on car.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Glass Doctor of Tampa Bay
As the owner of this business I work very hard to encourage and motive my teammates to do the right thing; even if it costs the company time and money. We know if we leave honesty and goodwill in the Tampa Bay community it will come back to us tenfold. That said, it still warms my heart to see that our teammates, Adrienne and Matt, followed through on our values, treated this customer properly, and saved her money. Most glass shops would have pressured the customer to replace the glass, so they could ring the cash register. However, I am proud to say we did the right thing and provided the customer with honest input so they could make the best decision for their situation. My teammates rock and so does this customer for posting her experience. Thank you very much! Bryan Yarborough 813-884-6455
James B.
04/2014
5.0
glass repair, doors
+ 0 more
The work was done promptly and professionally. They took extra care to match the tint of the new glass to the existing surrounding glass. The door frames were adjusted as they we re-installed and work better than they had previously. Great experience.
Description of Work: Replace sliding glass doors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from Glass Doctor of Tampa Bay
Thank you for letting us replace the fogged double paned glass in your existing sliding patio doors. We are glad we could save you money as compared to replacing the entire door packages. Please tell all of your neighbors about us. We appreciated your business. Regards, Bryan Yarborough 813-884-6455
Jennifer H.
03/2014
5.0
glass repair, doors
+ 0 more
The glass doctor was awesome! They were on time, professional, and did a fantastic job on my glass shower door that was sagging terribly. They also replaced the bottom sweep on the door that was ripped and broken. I wish all repairmen were this organized and efficient! I highly recommend them for glass shower door repair!
Description of Work: I called the glass doctor to repair my glass shower door that was sagging and about to fall.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$200
Response from Glass Doctor of Tampa Bay
We agree, AJ is a skilled technician and a genuinely friendly gent, we are very proud to have him represent us because he gets it... happy customers = a healthy business for our entire team. Thanks very much for the kind words!
Anthony D.
03/2014
5.0
glass repair, auto glass
+ 0 more
AAron the tec came and did the job .It was painless and Quick. Also the customer service guy Lenox was the reason that I had the job done. I was in a bad mood after talking with another company , he calm me down. Thank you Glass Doctor
Description of Work: I had a new windshield put in my car
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from Glass Doctor of Tampa Bay
Thanks for the kind words! BTW, Aaron is a recent addition to our team he comes to us with over 20 years of experience and highly recommended from another Glass Doctor owner in the panhandle. And he is off to a great start by really impressing our customers and his peers in the office with his workmanship and customer service. Good glass specialists are hard to find, usually we have to train our own to meet our higher standards, so we are very excited and proud to have Aaron on our team. Bryan
David D.
03/2014
5.0
glass repair, auto glass
+ 0 more
I had used their services before in a different state and they did good work for me then. They also have a lot of good reviews. They came out to my business and replaced the windshield in one hour. They did excellent work.
Description of Work: They replaced the windshield on my car.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,215
Response from Glass Doctor of Tampa Bay
Thanks you again for your business and the kind works on AL! Satisfied customers rock! Please note that in addition to auto glass we repair all types of home and business glass windows, doors, showers, etc. One our more exciting specialties is installing beautiful custom glass shower enclosures.
Simon V.
03/2014
5.0
glass repair, doors
+ 0 more
Quote was easy and most reasonable. Didn't even think of calling them until started researching online that they do glass showers too. Evidentially they've done a whole bunch with a team that specifically focus on glass shower enclosures. Very knowledgable, friendly, quick and the quality was supreme. Next house or shower will definitely use again.
Description of Work: Frameless shower door
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,050
Response from Glass Doctor of Tampa Bay
Thank your for the kind words and recommendation. We love our happy customers!
Stephanie L .
02/2014
5.0
auto glass, replacement windows, doors
+ 1 more
This was a great experience. The quote was easy to obtain. They were on time and worked quickly and efficiently to complete the job. We had been putting off this repair, but had we known how quick and affordable it was going to be we would have done it much earlier.
Description of Work: Replaced a double paned window on a french door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$371
John S.
01/2014
5.0
glass repair, auto glass
+ 0 more
I ended up dropping my vehicle off at the shop because it fit my schedule much better that day. The staff was professional and courteous and they were willing to store my car for the day. They took care of the insurance processing and made sure I was getting the exact windshield I needed. This is a leased vehicle so I was cautious in picking out my glass provider. I chose Glass Doctor because of my prior experience with them on an aquarium glass project. The installation was perfect and they were even able to save my Sunpass sticker. Very happy with this service!
Description of Work: Replaced the broken windshield on my 2013 VW Tiguan.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$587
Sean T.
01/2014
5.0
glass repair, auto glass
+ 0 more
Service was great. The man that installed our new windshield was very nice and professional. We didn't pay anything because it went through our insurance. Only reason I gave a B for quality is that the wind noise inside the car is now noticeably louder. Might happen whenever a windshield is replaced - not really sure. Otherwise we're very happy with the service preformed.
Description of Work: Replaced our broken windshield
Rating Category
Rating out of 5
quality
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Frank B.
01/2014
5.0
glass repair, replacement windows
+ 0 more
I called several window companies to replace the one window where our Puggle tried to jump through it. out of 4 companies Glass Doctor was the only one who would give me a quote over the phone. I talked to CSR Selena who was very friendly and courteous. She scheduled a time of noon and asked if the tech could make it around 2 pm. They were able to work with me. Berny the tech came out and was very friendly and we talked while he diligently worked with the broken glass. I had to take a phone call and within 15 minutes it was completed.
Description of Work: Replaced single pane glass window. Asked to replace 2nd window. Both windows that were broke were 17" x 15".
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$310.25
Response from Glass Doctor of Tampa Bay
Thanks again for using the Glass Doctor. We understand that our success depends on our team making happy customers that will recommend us to friends & family. as well as Angie's List members. No glass company will work harder or care more than us. Thank you, thank you, thank you. Bryan Yarborough - Company Cheer-mister.
Elizabeth G.
12/2013
5.0
auto glass
+ -1 more
I can't say enough good things about Glass Doctor. The technician was prompt courteous and professional. I needed to have my back window replaced immediately and they had someone out within an hour. Mobile service! They truly went out of their way to accomodate me. Rates were not bad at all...especially considering that they came to my house. So pleased! Would definitely use them again and would highly recommend them. Great experience.
Description of Work: replaced a back car window that had cracked
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$205
Elizabeth G.
12/2013
5.0
glass repair, auto glass
+ 0 more
I can't say enough good things about Glass Doctor. What a pleasure they were to work with. Professional, courteous and prompt. They were very reasonable and did not try and charge me for more than what was needed. I would definitely use them again and would recommend them to anyone needing work done in their house.Wonderful nice people and the whole experience was amazing.
Description of Work: Glass doctor made a beautiful piece of thin glass to cover one of my coffee tables. As well...glass doctor also replaced one of my car windows.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Glass and Mirrors,
Auto Glass,
Windows,
Doors,
Kitchen and Bath Remodeling,
Garage Doors
FAQ
Glass Doctor of Tampa Bay is currently rated 4.9 overall out of 5.
Sunday: 8:00 AM - 4:00 PM
Monday: 7:00 AM - 6:30 PM
Tuesday: 7:00 AM - 6:30 PM
Wednesday: 7:00 AM - 6:30 PM
Thursday: 7:00 AM - 6:30 PM
Friday: 7:00 AM - 6:30 PM
Saturday: 8:00 AM - 4:00 PM
Glass Doctor of Tampa Bay accepts the following forms of payment: American Express,Discover,MasterCard,Visa
Yes, Glass Doctor of Tampa Bay offers free project estimates.
Yes, Glass Doctor of Tampa Bay offers eco-friendly accreditations.
No, Glass Doctor of Tampa Bay does not offer a senior discount.
Yes, Glass Doctor of Tampa Bay offers emergency services.
Yes, Glass Doctor of Tampa Bay offers warranties.
Glass Doctor of Tampa Bay offers the following services: Commercial & Residential Window & Door Glass Repair, Storefront Installation, Glass Shower Doors & Enclosures, Insulated Windows, Mirrors, Table Tops. Windshield Repair & Replacement.
Full Home Window Replacement, RV Glass Repair, Sunroof Repair, Boat Window Repair.