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GE Factory Service

Appliance Repair, Appliance Repair - Small

About us

Experience the GE Factory Service difference: factory trained techs, advanced diagnostic tools, leading parts warranty and up to $100 rebate* Exclusions apply call or visit the website for details.

Services we offer

GE Appliances for Service and Repair include: Refrigerator, Freezer, Electric Range and Hood, Washer/Dryer, Dishwasher, Gas Range and more.

Reviews

4.54 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
0%
3
25%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.5
value
3.7
professionalism
4.8
responsiveness
4.8
punctuality
5.0
Showing 1-4 of 4 reviews

Pam C.
09/2017
3.0
appliance repair
  + -1 more
Didn't carry the part we needed.
Description of Work: refrigerator repair.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Judy S.
08/2017
5.0
appliance repair
  + -1 more
Found problem. Explained the fix. Showed us how to routine maintenance. Answered all questions.
Description of Work: dishwasher repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rob H.
08/2017
5.0
appliance repair
  + -1 more
They were timely and showed up when they said the would be there and were very courteous and professional in fixing our microwave.
Description of Work: Repair GE Monogram Advantium Microwave convection oven.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Leonora S.
08/2016
5.0
appliance repair
  + -1 more
GE appliances are terrible. Off the top of my head the last thing I remember was the refrigerator and that was about 6 months ago and they are probably due to come back in here because I am having a problem again. It's not the technician's fault, it's just the appliances themselves. I have a standard cost with my policy, I pay $125 to have somebody come in. That covers all of the repair. GE has always been very good. Their technicians are good. I'll give them A's. Sometimes the problem with GE technicians is sometimes they can't get in here for a week or two so timing sometimes is an issue. Again you are talking about a multitude of appliances here over the years. We've had different circumstances. If you are referring to the last circumstance, then the refrigerator, yeah, I would give them an A. That's the problem that it takes a week for somebody to get out here so responsiveness in the sense of being able to set up an appointment was probably more a long the lines of a B or a C. The guys are great. Again, it's not the type of thing that they can only carry so much equipment on the truck and if it's a parts problem, they always come back. There is really not much they could do differently.
Description of Work: We go through our American Home Shield policy and they usually send us a GE technician.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$125

    Contact information


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Repair,
    Appliance Repair - Small

    FAQ

    GE Factory Service is currently rated 4.5 overall out of 5.
    No, GE Factory Service does not offer free project estimates.
    No, GE Factory Service does not offer eco-friendly accreditations.
    No, GE Factory Service does not offer a senior discount.
    No, GE Factory Service does not offer emergency services.
    No, GE Factory Service does not offer warranties.
    GE Factory Service offers the following services: GE Appliances for Service and Repair include: Refrigerator, Freezer, Electric Range and Hood, Washer/Dryer, Dishwasher, Gas Range and more.

    Contact information