First Class Moving Systems Inc

Paid a premium for full replacement value AND air conditioned, long term storage, since we had expensive furniture and original pieces of artwork. One art piece that was varnished with a lacquered finish arrived with the white portions turned completely yellow. Claim rejected because the company claimed they couldn't control the weather. The items were on a truck for 16 miles from my original house to their storage facility, and 9 miles from their storage facility to house two. A/C storage was part of the services I paid, which they tried to deny. I sent them the copy of the my signed contract, which included air conditioned storage, and their tune changed to, "the report also states that the epoxy can turn yellow over time." We've had the painting for over 5 years with no change in color or appearance. They acknowledged the damage was caused by change in temperature and humidity, and also admitted our items were never placed in A/C storage. Dishonest and Update as of 2/7/2023 Update to a previous review. Moving company rectified the situation with the claim to our satisfaction.

It went Terribly! Some of my items arrived wet, molding and broken. The majority of my furniture and boxes arrived 41 days after the contracted date with no compensation! Do not use this company! The office staff have full voicemail boxes and when you do get a live person, they pass the buck and no one calls back for days! They make promises they don’t or can’t keep. Use at your own risk. You have been cautioned.

Nate Stevens and Brent Price did a great job moving me. They were punctual flexible, and took great care of my belongings. I would defiantly hire them again.

Great. Nate Stevens and Brent Price did an amazing job. Punctual, professional, taking great care of my concerns for fragile items, and accommodating my additional requests. I would definitely hire them again.

Fantastic, outstanding, but mainly to witness the work ethic of Nate Stevens and Brent Price, so refreshing and encouraging. I have witnessed movers from many companies, and locations, through out 24 and 1/2 years of military service win the US Air Force, and the US Army, during wish I spent many years supervising Army Claims offices, and Training for the US Army Claims service. All of the people I have dealt with are true professionals, Nate is excellent, as a leader, and a business man. Roger and Stephanie dot every i and cross every T, great customer service.

EXCELLENT, WOULD RECOMMEND AND USE AGAIN

It went extremely well considering the whole operation was done within 48 hours of Hurricane Irma. Nate Stephens and his team worked so hard, completing the job earlier than anticipated meaning we could get settled in and enjoy our new home.

Nate and crew performed my move from a Condo with a "mile long hallway", with speed and precision. They then unloaded the truck into a Pack-Rat for me. Amazing is the only word I can use for the gentleman (forgot name, darn), that packed a portion of my belongings into the Pack-Rat, he literally made my jaw drop, the way he filled every inch of space. Nate and the guys also staged my bedroom furniture, carefully into the bedroom. I will definitely use Nate again, definitely! He was referred to me by my Grand-Son-In-Law, whose best friend hired Nate for his move. I now highly recommend Nate and First Class Moving Systems to everyone!

They are a North American affiliate. They came and provided all the boxes, they packed our stuff, loaded it up and moved it to our new house. I unloaded it. They disassembled tables and things that they needed to and wrapped things. They were pretty good. They got everything here relatively intact. They didn't totally damage anything. They were very responsive. Yes, I would use them again.

Everything went so smoothly. The actual movers on moving day were courteous, friendly and very helpful. I don't think any moving crew could have done better, they were terrific. Overall, the company and the moving team made the tough experience of moving go as smoothly as possible.

I have been told my furniture is being loaded today, July 24th, in Tampa. My scheduled delivery was JUNE 11-15th. I do not recommend this company. If you choose to use them take the full insurance because you will need it. My boxes and mattress were water damaged.

For the most part, things were packed properly. However, our entire collection of fine hats were totally crushed in packing. Wayne was explicitly told to take care with them as they were Stetsons, Scalas and Santanas and had taken a long time to collect. They were crammed into a single box and came out completely crushed. We also learned from the movers that there was a lot of items that they should have packed but didn't - Wayne and Nate saying "they could just be placed on top" Overall - most everything made it in good order except our hats which are a total loss. Both my wife and I are heart broken. They pressured us to make an Angie's list review right then - that was our mistake - Never review a packing company until the move is finished. Lesson learned.

Movers Nate and Wayne was awesome they were professional, and prompt there were no to damage items. They definitely made my move easy. They arrived when they said the would picking up and dropping off. Overall Nate and Wayne were Phenomenal.

Fast, efficient, and took care of items

Nate, Joe and Brent did a great job!

This company promised a delivery date that is now 11 days beyond the last date on the contract. There is no delivery date in site and I've been told there is a shortage of drivers. I am being given the run around when I actually get a live person on the phone. This company works with North American Van Lines/Allied.

Perfect. Efficient, hard working, and very sweet.

The move it self went great and the movers were awesome, punctual, and professional. HOWEVER, after the move was done we get an invoice telling us that we owe $2000 more than the quoted price because of additional weight and additional boxes. Let me share with you that the salesman Chris Shinham came to our house TWICE and counted and recorded everything and set us up on a price lock contract. So either he needs more training on how to do his job, or there is something wrong with their system. The sad part is...we were warned that this very thing was going to happen from their competitors and we didn't listen. Shame on us. Our account was switched from an individual account to a business account and this is what Chris and his management is using to say how things got changed from a price lock contract to where they are able to change it and adjust the price. BUYER BEWARE....the contracts that were signed and authorized ALL say PRICE LOCK on them. So this company not only does not stand behind their contracts, they try to cover it up. We moved a month ago and still not able to get this resolved. I would NEVER EVER EVER recommend this company to anyone!

They did a great job. Although I got a good price it was still a little more than I thought it should be.

Nate and Josh were AMAZING! Very professional and punctual. They arrived early and worked until the job was done. They didn't take any breaks except for a few minutes here or there to eat. They were very careful with all of our items and padded each item individually. I was impressed with how organized they were. They kept all of the hardware in a separate box where it will be easy to find. They were prepared with all of the right packing supplies. They went so far as to dust furniture prior to packing and to help us move a few pieces that were staying in the house as well. They were friendly and had no problem packing around our busy toddler. I can't say enough good things about these movers. We would use them again and recommend them to our friends.

FIRST CLASS!!!! All the way. These guys really live up to their name. Everyone was so nice and easy to work with from Amanda in the office to the 3 guys that showed up on move day. They called ahead to confirm the day and time of the move. They were on time, in fact, they were 2 minutes early. Nate was the crew leader but Bob and Josh were equally courteous, clean, helpful, and a pleasure to have in our home. They were professionally dressed and really put my wife at ease by how well they protected our home with floor and door protectors. They took time to understand how important a piece our dining room table was to us as my wife's great grandfather hand carved it. All of the furniture was specially wrapped but they made sure to take extra care of the table. I saw on their shirts that they have a second location in Miami now too. I grew up in south Florida and will be sure to recommend Nate and First Class Moving Systems to my friends and family for all of their home and office moving needs. Thanks again. Truly FIRST CLASS!!!!

Josh and Nate were 10 minutes early, were courteous and professional, and got right down to work. During the 6 hours they were packing up all they took was a two minute break to hydrate. They didn't even stop for lunch, they just pushed through until they were done. And then they made sure I checked everything twice so they knew I was satisfied with their work. I wish there were more people like them.

Thanks for the great move. We had a complicated move with things going from one very large house in Sarasota to three different smaller houses in three different cities (Sarasota, Tampa, Tallahassee) with storage in between for one of the recipients. Added on an additional small move from one of the recipients to a fourth house (Tampa to Tarpon Springs). Nate and Josh from Tampa and the Sarasota crew packed and moved everything efficiently and with 90% unpacked no issues have been noted. Company accommodated changes mid move due to our issues with our schedules and arrived on time on dates requested. Would definitely use them again either in Tampa or Sarasota. There was some minor scheduling issues with a 3rd party crater used for crating some large pictures but with the complexity of the move this issue was inconsequential.

The team that arrived, Nate and Josh, were professional, organized, and quick with their jobs. Things were packed and loaded well, and delivered safely the very next morning (7am!)! Thank you Nate and Josh for a job well done! You were very efficient, careful of what you were handling, and were a pleasure to deal with. I would highly recommend this company and these employees, they earned their 5 stars!

Nate and Josh went above and beyond with getting everything taken care and did an awesome job. Both nate and josh were very professional and personal and even finished ahead of time to allow us to relax a little more even though they did all the work. I would definitely recommend them to anybody looking for these services in Tampa or Miami. Thank you again for making everything so easy.