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FAS Windows & Doors LLC

Windows

About us

FAS Windows & Doors is Central Florida's largest volume window and door dealer, with direct from the factory pricing for replacement and new construction windows and doors. FAS stands for Father And Son, and Ernie & John Wilding stand behind the sale and installation of every product we carry. FAS Windows & Doors is in business to provide you with the highest quality and most energy-efficient windows and doors available from the nation’s top manufacturers. We proudly carry American-made windows from Andersen, Eagle, Simonton, Soft-Lite Gorell, and PGT, among others!

Business highlights

19 years of trusted experience
Family Owned & Operated

Services we offer

Window replacement, Hurricane Windows, windows, wood windows, vinyl windows, aluminum windows, patio & french doors, new construction.

Services we don't offer

Glass Repair

Amenities

Senior Discount

5%



Accepted payment methods

Check

Photos of past projects

Reviews

4.288 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
61%
4
17%
3
5%
2
9%
1
8%


Rating CategoryRating out of 5
quality
4.5
value
4.2
professionalism
4.4
responsiveness
4.3
punctuality
4.3
Showing 1-25 of 88 reviews

Marianne C.
10/2018
5.0
replacement windows
  + -1 more
Not the cheapest estimate I got but I now know I made the right decision. FAS was the third company to give me an estimate. I had already done quite a bit of research and was looking out for key things and had questions. I did not expect to make the decision when Dan, the sales rep was here but I was very impressed with his answers and knowledge so I signed the contract that day. I had also seen that they had overall good ratings on all of the major websites. The next step was Jason, the lead installer to come make final measurements and place the order for my windows. From the time I signed the contract to the time the windows were installed it was just under 2 months. During that time Laura and Elizabeth in the office kept in touch and when the windows came in, scheduled the installation. Keeping with my experience thus far, the installation crew showed up right on time as promised. Greco, Rafael and Victor could not have been more professional and courteous and helped to make what I thought would be a very stressful day, a pleasant experience. They completely cleaned up everything, put everything back exactly as it was and even rehung the curtains and blinds. The windows look amazing. I highly recommend FAS Windows and Doors and the CWS hurricane windows they installed. They were not the cheapest but they were also not the most expensive. Don't always just go with the least expensive. I'm sure glad I didn't.
Description of Work: Replacement windows for entire house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$16,000

Response from FAS Windows & Doors LLC
Thank you for your review and feedback. We appreciate your business.

shannon G.
08/2018
5.0
replacement windows
  + -1 more
I would highly recommend this Company to others. They have wonderful products and their customer service is off the charts! When I am ready to have my job completed will be sure to give them a call.
Description of Work: Windows and doors

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from FAS Windows & Doors LLC
Thank you for your review and feedback. We appreciate your business.

Tyler D.
07/2018
5.0
replacement windows, doors
  + 0 more
FAS Windows and Doors recently installed 12 windows and 3 doors in our home and did a wonderful job! The product is top notch and the installation was very well done! Products and installation took a little longer due to the demand of Hurricane Irma, but the quality of the windows and installation is superior. I would definitely recommend them.
Description of Work: Had 12 windows and 3 doors installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from FAS Windows & Doors LLC
Thank you for your review and feedback. We appreciate your business.

Paul M.
04/2018
1.0
doors
  + -1 more
My experience was very disappointing. We had two sets of doors (4 panels per)...installed for $16,000. They were to be inspected by the City of Gulfport before being sealed (clearly stated in the instructions). But they sealed them to where the inspector couldn't see how they were installed. Turns out, they failed the inspection, and had to replace all the screws. But now, the molding around looks like crap (because they used the same molding). And then the screens weren't the right size. After months of waiting, we still don't have the screens. I will not recommend them.
Description of Work: Replacement doors (2 sliding, 4 panel doors)

Rating CategoryRating out of 5
responsiveness
1.0

$16,000

Response from FAS Windows & Doors LLC
Mr. [Member Name Removed], Thank you for your feedback and review. We are sincerely sorry we have not met your expectations because total customer satisfaction is our main goal. When we placed your door order with the manufacturer we also ordered the same size screens to properly fit. Unfortunately, when the doors were installed we determined at that time the screens were the wrong size. When we reordered the screens our service technician wrote it up as 75 7/8 but it came in at 76 1/2. We reordered again, and they arrived wrong from the manufacturer. We can certainly understand your frustration and want nothing more than to complete your project to your satisfaction. It's never an easy situation when products arrive wrong from the manufacture because the turnaround time is never quick enough. We appreciate your patience and look forward to coming out on 5/15 to finish up your project. Mr. [Member Name Removed], We have installers that are certified to do work in dozens of municipalities from Central Florida to Tampa. There are different rules for most. Some municipalities want fasteners exposed and some do not require it. Gulfport has different guidelines and you aren't allowed to even caulk a window on the inside of the home until its inspected. Gulfport is the only municipality that requires this. Once this was brought to our attention we came back out and remedied the situation. An oversight was made and we understand your frustration. We will complete your project to your satisfaction. We appreciate your understanding and patience.

Joleen C.
06/2017
5.0
replacement windows, doors
  + 0 more
The price was a couple thousand lower than the contractor I went with but I received detailed dimensions and drawings of windows I would be receiving. I did not get a detailed estimate (just a price for cash/credit card or credit so was a little uncomfortable with what I was receiving. I was having two sliding doors replaced with windows and the other company could do in one continuous piece for each door and wasn't able to get that with FAS. Otherwise I was very satisfied with the experience.
Description of Work: I was getting estimates (4) to have all the windows and sliding doors replaced in my doors with impact windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from FAS Windows & Doors LLC
Thank you for your review and feedback. We appreciate your business.

Paul R.
05/2017
2.0
doors
  + -1 more
Fter several missed calls and reschedules, salesman agreed to meet me at FAS show room on a Saturday after I go done with work. He was a no-show. Calls went unanswered to the Saleman, even though 2 hours earlier, the central scheduling person said he would be there. I lost time waiting for this irresponsible salesman; he lost a $3500 sale
Description of Work: Purchase and installation of Andersen Entry door

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
2.0
punctuality
1.0


Response from FAS Windows & Doors LLC
Thank you for your feedback. We know that your time is very valuable and we apologize for the misunderstanding. We make confirmation calls the day before the appointment to ensure availability hasn't changed and we were unable to get in contact. We made multiple attempts to confirm and were unsuccessful. Our Tampa showroom is appointment only and I sincerely apologize for the misunderstanding and not being able to confirm the appointment with you.

Linda V.
03/2017
5.0
replacement windows
  + -1 more
The bedroom windows were done beautifully, with no complications. The front window was installed by a subcontractor, and initially did not pass inspection. There were not enough screws (or anchors) to meet current hurricane code. The FAS owner sent his own men to correct the error very quickly, which subsequently passed inspection. The workmen were very professional, polite, and did a beautiful job! FAS response to our needs was impressive.
Description of Work: We needed the large front picture window replaced, as well as two bedroom windows and their window sills, which were deteriorating badly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$4,700

Response from FAS Windows & Doors LLC
Thank you for your review and feedback! We're happy you're enjoying your new energy efficient windows! We look forward to serving you again in the future.

Katherine F.
11/2016
1.0
replacement windows, doors
  + 0 more
I met at a home show, and was interested in replacing my windows and doors in a home I just purchased. I liked them so made an appointment. They emailed me a reminder and I confirmed appointment. The salesman Dan did not show up for the appointment, or call to reschedule. I texted him telling him he was a half hour late and asking how much later he was going to be. His response was “ I can have the office call you back to reschedule” Not I’m so sorry, or something came up, just simply offered to reschedule. When I said no thank you his response was “ok”. I don’t understand that if the company is working SO HARD to work a home show, why they would be so cavalier as to blow me off without a care.
Description of Work: New Windows and 2 doors

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$12,000

Response from FAS Windows & Doors LLC
Ms. [Member Name Removed], We genuinely apologize for any inconvenience this may have caused. We regret to hear of the negative experience you have received as customer satisfaction is our main priority. Our records of your appointment indicate that the appointment was never confirmed by you so unfortuntaly we can't send a representative without confirmation. We regret that we weren't able to help you with your home improvement project.

Tania G.
01/2016
5.0
doors, replacement windows
  + 0 more
Choosing a window and an installer turned out to be a much more challenging task than I anticipated. I learned there are some sales people out there that will take advantage of a buyer's ignorance and trust. FAS is not one of them. Dan came out to my house with (very short notice) and gave me a fair, honest, and great quote for some nice Simonton windows and door. My advice to anyone in the market would be to have FAS on the short list of folks to talk to. They won't waste your time like some other companies I met with.
Description of Work: Provided quote to replace 7 windows and 1 sliding glass door.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from FAS Windows & Doors LLC
Thank you for your review! We are very happy you are pleased with our products and service. We look forward to serving you again in the future.

Susan T.
10/2015
2.0
doors, replacement windows
  + 0 more
On June 27, 2014, my wife and I entered into an agreement with FAS company to purchase and have installed thirty-four (34) windows and five (5) doors at our home. The total transaction fee was quoted at $36,942 and we placed $18,471 down as a deposit. Fifteen (15) months later, and the final parts were just now delivered. We were told over and over again when we gave FAS nearly twenty-thousand dollars that this was a ?6-8 week job?. Through a series of inexplicable mishaps on FAS? end, we had: Multiple and routine delays from month 1, mostly without explanation Misrepresentations, misleading, and fraudulent sales practices Undelivered promises followed up by routine periods of no communication from FAS employees for weeks and sometimes for months at a time with no updates to us Lack of timely returned calls, oftentimes after us making multiple calls to multiple FAS people Six (6) different installation visits to our home Incorrect windows and doors delivered and/or installed; not just once, but three times (3x) Shoddy installation of the large kitchen window which included FAS using a box cutter to artificially cut the sashes in order to make the window fit into the standard window sill. The insulation and other materials can be seen leaking out of the four corners of the most viewed window in our entire home (see photos). The company?s literature and website espouses its stellar reputation and customer testimonials. That certainly has not been our experience. Quite the contrary, we are now unfortunately needing to seek legal relief as the CEO of FAS has sent us a final invoice even though we have refused to sign off on the 100% Satisfaction Guarantee certificate. Incidentally, the independent installers have been fantastic and have provided high quality work. The CEO blames the sales person and the window manufacturer for our problems. I strongly advise you go elsewhere and save your time, money, and peace of mind. Do not choose FAS.
Description of Work: thirty-four (34) windows and five (5) doors at our home.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
2.0
responsiveness
1.0
punctuality
2.0

$40,000

Response from FAS Windows & Doors LLC
FAS would like to open this response with an apology to the customer as this project took an unusual amount of time to complete and we fully understand the customer’s frustration. During the project we encountered a full range of issues that helped add to the lengthy completion timeline, but we worked with the customer to make sure what was ordered is what we installed. FAS completes 99% of contracted jobs without issue, but unfortunately not all projects go according to plan. Throughout this process there was never any excuses made or blame placed other than on us as an organization. The project passed county inspection on 8/12/15 and has been acknowledged by the homeowner that we are 100% installed and delivered. After the project was completed FAS provided an honorable customer service discount to the customer with an invoice for the remaining balance. Quickly following that correspondence we received multiple poor online reviews, which are understandable for the timeline of the project; but also legal threats to escape paying the entire balance, plus asking FAS pay back a portion of their original deposit. The customer’s expectations of a discount of this nature are unrealistic and irrational. FAS is a small business and there are hard costs associated with every project and we simply cannot afford to absorb a discount of this magnitude. This project took much longer than expected, but FAS remained steadfast through the process to make sure the final product met our high quality standards to the absolute completion of the contract. We apologize for the delays and bumps in the road along the way and have communicated that profusely to the customer, but feel that our reputation of high quality work should leave the final impression at the residence.

Debby R.
08/2015
2.0
doors, replacement windows
  + 0 more
Several of the sliding doors were repeatedly delivered with scratched glass thus requiring replacement and delays in completion. Project was begun in October 2013 and not completed until July 2014. Caulking around some of the windows was amateurish. FAS failed to provide required information to Duke Energy to obtain rebate and we therefore lost the opportunity to apply.
Description of Work: Replaced most windows and sliding doors with more energy efficient models

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
2.0

$30,000

Response from FAS Windows & Doors LLC
Thank you for your feedback. We are always 100% focused on doing the best job possible for our customers. We work with many different manufactures which is what makes our company unique. However sometimes we receive product that shouldn't have passed the manufactures quality assurance protocol before being ship to us. Unforeseen bumps in the road unfortunately happen and we are very thankful for your business and allowing us to do what it took to fix everything to your satisfaction.

Kathleen E.
05/2015
5.0
replacement windows
  + -1 more
They were very good. They only thing they could improve on, is the fact that they left broken glass in some of the rooms, which can be very dangerous because I have grandkids that come over. Other than that, they were very good.
Description of Work: They replaced my windows for me.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from FAS Windows & Doors LLC
Thank you for your review and feedback! We are very happy you are pleased with our products and service. We look forward to serving you again in the future.

Allison R.
03/2015
2.0
replacement windows
  + -1 more
We went with another company who provided us with excellent service.
Description of Work: Provided us with an estimate hand written on scratch paper, and when we asked for a proper, more professional estimate, we not only never got one, we didn't get a return call. Very disappointed in their lack of professionalism and follow through. We would never recommend them.

Rating CategoryRating out of 5
value
3.0
professionalism
3.0
responsiveness
2.0

$28,000

Response from FAS Windows & Doors LLC
Good Morning [member name removed], Thank you for your feedback. We are so sorry to hear of your experience with our company. This is uncharacteristic of our sales team and certainly not the way we do business! We are currently looking into it and will be correcting this immediately. Thank you!

bonnie P.
02/2015
2.0
doors, replacement windows
  + 0 more
We saw FAS at the home show in July 2014 and really liked their product. We chose them not only because of the product quality but because they were Angie's List approved. We were looking to replace the two patio doors, but ended up having the other doors replaced also. We signed the contract in August and were told it would be about 6 weeks. When they brought the doors, the front door was made wrong. It swung out rather than in. We moved here from the north recently and we had never heard of a front door swinging out, but we were told because of hurricanes, they have to swing out if you are in a certain zone, which we are not. They put the patio doors in and left the pieces, along with a screen on our pool deck until the inspector could come out and inspect it, and they ordered another door and put a rush on it. The so called rush took longer than the original door. No one came and inspected the work they had already done and the pieces sat on the deck. Our alarm system had to be disengaged to put the new doors in and we have wires hanging out of the doors. Finally in December, the replacement door came in and it was wrong again. This time it was made to swing in, but was too long, so they had to order a 3rd one. We still have half-finished patio doors and an unuseable alarm system we are still paying for. We are not ones to raise a fuss and complain, but this was getting ridiculous. When my husband called the project manager, he didn't return his call. When I wrote a complaint on the company website, he did call us and say he didn't have any news and that was why he wasn't making contact and that he would see about some sort of compensation for this debackle. Finally, six months later from when we originally ordered the doors, the front door is finally in and gets installed. The installer finishes up the patio doors and notices that the screen door that has been sitting on my deck for 6 months is the wrong one and doesn't fit our doors and they have to get the right one! When the installer left, he handed my husband a bill with the balance due. I am amazed that any company would expect full payment for a job that isn't totally finished, and that no one has tried to make any contact with us or offer any type of discount for all of the screw ups we've had to deal with. So now they have our money and already cashed our check and the job stil l isn't done. I would not recommend this company and am sorry we ever chose them. It has been a very frustrating experience.
Description of Work: Replaced patio doors, pool door and front door.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0

$13,000

Response from FAS Windows & Doors LLC
Thank you for your feedback Ms. [member name removed]. We are very concerned to hear of the issues you encountered during the install process. As you know we are a custom window and door company and because of that our lead time on product can sometimes take longer than anticipated. We typically receive rave reviews about our people including the sales representatives and installers so this comes as a surprise. Our main focus and goal is to always provide the best service and products to our customers. We are truly sorry your experience didn't meet your expectations and after reading your review your experience surly didn't meet ours. Thank you for your business and we look forward to the opportunity to make it right. Please let us know if there is anything we can do to earn back your trust.

Kathleen E.
12/2014
4.0
replacement windows
  + -1 more
They did a fine job. The left little pieces of broken glass shards on the ground which they didn’t cleanup. They got the windows installed in 2 days. The installers were very professional.
Description of Work: They installed 12 new windows on the house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from FAS Windows & Doors LLC
[Member name removed], Thank you so much for your review and feedback. It's always great to hear from our customers. We appreciate your business.

alan B.
10/2014
1.0
replacement windows
  + -1 more
I am now taking bids from their competitors.
Description of Work: I requested a quote over 8 weeks ago, after 6 weeks they still did not return call or quotes. Two salesman were assigned, Dan Hosmer and Scott Smith, I finally got in touch with Scott Smith and he just gave me the run around, asking me to send him the measurement's of the windows and doors I need which he had the plans but he said he was too busy to either read the plans or even measure them himself(which is park of his job!!) Requested a new salesman, but got no reply. Scott also said they didn't need my business..A employee like that I would fire immediately.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from FAS Windows & Doors LLC
(removed member name), we apologize for the delay in returning your quotes within an adequate time-frame. I am not sure where the breakdown in returning your quote came from, but we are looking into it. It is a shame that we could not put together a quote to earn your business, but do appreciate the feedback so we can learn where the issue is and put together a timelier quoting process.

Tracy H.
06/2014
3.0
replacement windows
  + -1 more
* UPDATE TO THE BELOW * After posting this review the owner contacted me, apologized, and took direct action in getting the remaining issues resolved. I've raised my overall rating to a "C" * UPDATE TO THE BELOW * I've used FAS twice - once in my prior house, where everything went like a charm, including the sales experience, which was distinctive from the others companies we had bid in that the salesman (Rod) was friendly, engaging, flexible, and did not pressure us at all. Based on that experience we didn't even look elsewhere for some windows on our current house. Again the sales experience was pleasant, but this time the end result was not. The crew shattered the old windows taking them out and did not adequately clean up. They left with a significant amount of broken glass in on my patio and in my yard, in addition to screws on the floors inside the house. I called regarding this and the exterior caulking (which looked really sloppy) and they sent someone out immediately to clean up. They indicated they would send someone to re caulk it before the inspection. That took over a month, despite repeated follow ups on my part. Even worse is that an interior trim piece is still missing, and despite two phone calls and an email with their production supervisor who told me they would take care of it immediately, this is still unresolved after two weeks (and I've not heard from them in over a week). These windows were ordered in late January. I was told they would take ?about a month.? It took two months before they were in, delaying other work that was contingent on them. It?s now almost 5 months later from we made the purchase and the work is still not complete. Don?t let any window company fool you ? the products they sell are really not that distinctive, and most of them sell the same window lines from the same manufacturers. In the end it?s theservice and customer experience that matters, and FAS really dropped the ball on this one. I would not use them again, nor recommend them to anyone.
Description of Work: Procured and installed windows

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
2.0

$5,400

Response from FAS Windows & Doors LLC
Thank you for the honest review and the patience while we worked through the issues you experienced.

KATHLEEN K.
06/2014
5.0
replacement windows
  + -1 more
We have had wonderful experience with them. They were not cheap. I would recommend them highly and tell people to use them. They were super from start to finish.
Description of Work: We used FAS Windows & Doors LLC. We used them over a period of time. We have some unusual spaces, and they really worked hard to find the best window for us, unlike some of the other people that we had requested an estimate from. When they were installing the windows, they found a structural defect in the house, and they were cooperative in giving us time to get that fixed and so forth, and coming back multiple times to fit the windows in, and accommodate our issues.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from FAS Windows & Doors LLC
Thank you for the detailed review. We make it a point to try and find the right window for each project. We are glad to hear that you were happy with the experience!

Karen D.
05/2014
5.0
replacement windows
  + -1 more
They're excellent. They did a fine job, just not the most professional looking guys.
Description of Work: FAS Windows & Doors installed all new windows around the house for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Response from FAS Windows & Doors LLC
We are glad you had a good experience with FAS! Sorry to hear that some of the team weren't as presentable as expected, we've had some personnel changes since your project in 2011 and are more strict on our team's appearance. Thank you for the honest review!

Leelyn M.
05/2014
5.0
doors, replacement windows
  + 0 more
I had a very good experience. It was a very legitimate price for the quality that I got. They came, cleaned up and did everything they were supposed to do. They were there doing the work they were supposed to do and they did it expeditiously, cleaned up afterwards and I didn't even have to sweep my floors.
Description of Work: FAS Windows & Doors LLC put in all new windows and a new front door for me.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Response from FAS Windows & Doors LLC
Thank you for the kind review, I am glad the entire process met your expectations!

Tom J.
05/2014
4.0
replacement windows
  + -1 more
I think they did a good job. I had to call back because they had installed one window that wasn't installed right and when they came back to replace, they had to replaced it three times before it got right, but they stuck with it and made it right. I'm pretty happy with it.
Description of Work: I used the windows service of FAS Windows & Doors LLC. They replaced all our windows with hurricane proofs windows.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Response from FAS Windows & Doors LLC
Thank you for the honest review and patience as we worked to complete your project to 100% satisfaction. Occasionally things don't go as we would like them too, but we stick with it until the customer is satisfied.

Katrina H.
05/2014
1.0
doors, replacement windows
  + 0 more
Terrible! We ordered a door in January, they measured three different times and we had three or four different dates when that was supposed to be installed and we are coming up on June and it is still not installed. It came in just about two or three weeks ago and they put it in and they said they had wrong sized doors. This is after measuring three or four times, so they put in a temporary door in one of the doors and the other one is still not done. One of them is temporary and the other one is not done and they had to reorder the windows and they are supposed to be delivered in the next week or two. They just lied about when they were going to put it in, when we ordered it in January in the home show they said it was going to be two or three weeks. Then two or three weeks later they sent a guy out to measure and he said it was going to be two or three weeks and they sent another guy after measuring and he said it would be two or three weeks. Then they came again two days before the doors would be here and then they measured again and then they brought in the doors and they put them in and they said, all these don't fit, we have to order another one. They said that they had people who quit and they had all kinds of issues, but the bottom line is it is pitiful. Our living room is all torn up, there is furniture everywhere because they have to move everything away from the windows to get them in and we've been living in chaos.
Description of Work: We ordered new doors and windows from FAS Windows & Doors LLC.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
3.0
punctuality
1.0

$4,000

Response from FAS Windows & Doors LLC
(Member name removed), we appreciate the review and your patience while we worked to complete your project. We recognize there was some confusion and extensive delays, but are happy that you are satisfied with our overall work and products at the end of the project.

Victoria B.
05/2014
4.0
replacement windows
  + -1 more
We shopped around, and we saw them at the home show. We had a lot of places come over and give us estimates, and it seemed like they had the most competitive prices. They later gave us a new window for the window which we were not satisfied with. We got hurricane impact windows, and we didn't get them all because they are expensive, so we will use them again, because we started with them.
Description of Work: I used FAS Windows & Doors LLC. We bought windows from them, and put them in ourselves.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$12,000

Muriel S.
05/2014
5.0
replacement windows
  + -1 more
It was a positive experience. They cracked one of our marble sills. They came right out and fixed it. These are really nice windows. We're doing 25% a year and we're almost done. They delivered what they said they're going to deliver. We're very happy with the windows and how they were installed. The two problems we had, they fixed it very quickly. Their price was average. They're really nice windows.
Description of Work: FAS Windows & Doors LLC did our windows.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$6,000

Response from FAS Windows & Doors LLC
Thank you for the honest review, sometimes mishaps happen during construction, but we try to correct them as soon as possible!

Stephanie C.
05/2014
5.0
doors, replacement windows
  + 0 more
FAS Windows & Doors was fine. They were professional is all that I can remember. I will probably use them again.
Description of Work: They replaced some windows.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from FAS Windows & Doors LLC
Thank you Mrs. [Removed Member Name] for the quick and honest review, we appreciate you as a customer!

Contact information

7711 Anderson Rd, Tampa, FL 33634

http://www.faswd.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 3:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
CDC1518212
Trade License Locale
Florida
Trade License Authority
Department of Business and Professional Regulation
Trade License Expiration
08/31/2024

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Windows

FAQ

FAS Windows & Doors LLC is currently rated 4.3 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 9:00 AM - 3:00 PM

FAS Windows & Doors LLC accepts the following forms of payment: Check
No, FAS Windows & Doors LLC does not offer free project estimates.
Yes, FAS Windows & Doors LLC offers eco-friendly accreditations.
Yes, FAS Windows & Doors LLC offers a 5% senior discount.
No, FAS Windows & Doors LLC does not offer emergency services.
No, FAS Windows & Doors LLC does not offer warranties.
FAS Windows & Doors LLC offers the following services: Window replacement, Hurricane Windows, windows, wood windows, vinyl windows, aluminum windows, patio & french doors, new construction.
Glass Repair

Contact information

7711 Anderson Rd, Tampa, FL 33634

http://www.faswd.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 3:00 PM