The price was probably pretty good. They are a small company so they don't have to pay a lot of overhead. They are the way to go. I have had other companies that do a lot of advertising with good grades who were awful. They are very good. They are very professional and on time. They have great pricing. If you have any problems, they are right there with you.
Description of Work: They put in an air conditioner.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Terry C.
02/2017
5.0
heating & air conditioning/hvac
+ -1 more
They do excellent work. We use them for any problems we have.
Description of Work: They installed another air conditioner.
Rating Category
Rating out of 5
Yes, I recommend this pro
doyle T.
02/2015
1.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: i bought duct cleaning and when they came out they said i needed to have mold removed from ducts. $1400 later they did not refund original $24 i paid for cleaning and also said they would supply me with free filters. I called several times and no filter have ever been received
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
2.0
$1,400
Amanda M.
01/2015
5.0
heating & air conditioning/hvac
+ -1 more
Family Air's Paul installed our air-conditioner last spring and I have been meaning to write a review since. He also updated how our air handler was taking in air and truly made such a huge difference in how the air flows throughout the house. Service has been impeccable, Paul and the company answer phone calls at all times of day and night and even have come out on a sunday to try to help fix a problem, which wasn't even their problem to fix. So helpful and insightful, other experiences with HVAC companies in the area have always left me with a sour taste.
Description of Work: Came out immediately on a sunday to help us troubleshoot a major problem! Amazing response and helpful, insightful service!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Michael J.
04/2014
5.0
heating & air conditioning/hvac
+ -1 more
Just great. Came over the same day to provide an estimate. Showed up right on time, performed the work well and before the morning ended, and cleaned up all of his work. Voluntarily checked the outside units and found a fan's capacitor wasn't working. Replaced it free of charge! Highly recommend.
Description of Work: Added a new air duct in a guest bedroom, patched up ducting on that same side of the house, replaced a capacitor on an outside unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
DAVID C.
04/2014
5.0
heating & air conditioning/hvac
+ -1 more
They were on time, neat and very professional. I would highly recommend them.
Description of Work: Installed a new air conditioning unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,800
Chris M.
12/2013
5.0
heating & air conditioning/hvac
+ -1 more
It went smoothly. The entire process only took about 5 hours on a Saturday. Paul and the crew were real professional, explained thoroughly everything they did. I put the entire project out to bid to 5 different vendors (with Angie's List ribbon winners being 3 of the 5). Not only was Family Air the lowest bid, their unit (Trane) was the highest rated unit via Consumer Reports over the other 4 units (Rheem and Comfortmaker). I am extrememly happy with the entire process and would recommend them to others.
Description of Work: Replace the entire A/C (Heat pump) system. No duct work was necessary.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning
FAQ
Family Air is currently rated 4.4 overall out of 5.
Sunday: 7:00 AM - 5:00 AM
Monday: 7:00 AM - 5:00 AM
Tuesday: 7:00 AM - 5:00 AM
Wednesday: 7:00 AM - 5:00 AM
Thursday: 7:00 AM - 5:00 AM
Friday: 7:00 AM - 5:00 AM
Saturday: 7:00 AM - 5:00 AM
Family Air accepts the following forms of payment: Check
Yes, Family Air offers free project estimates.
No, Family Air does not offer eco-friendly accreditations.
No, Family Air does not offer a senior discount.
Yes, Family Air offers emergency services.
Yes, Family Air offers warranties.
Family Air offers the following services: Personalized service by the owner Paul Suhar. He will be able to work with his customers within their budget.