The pool service was supposed to happen on a Tuesday and didn't so I sent a message and was told it would happen on Wednesday. When I arrived home from a work trip late Wednesday I checked the pool and there was dirt in the hot tub and the pool was still dirty too. This was the first cleaning after just moving in. I sent a message and talked to Tony and he stated that the tech had been at the house. I told him that I wasn't sure who's pool they cleaned but it wasn't mine and I asked them to cancel the service and reverse any charges. Tony was very courteous, but that is not the kind of service I can deal with.
Description of Work: Bi-weekly pool service
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Lucy W.
06/2017
5.0
pool cleaners
 + -1 more
Evolution does an outstanding job servicing our pool!
Description of Work: Evolution Pool Service is the best pool company in the Tampa Area. Excellent customer service and excellent care of our pool! Awesome company, a cut above when there are so many bad pool companies, this is the best!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Johnny W.
06/2017
5.0
pool cleaners
 + -1 more
Jose and his crew do a a very good job
Description of Work: Bi Weekly pool cleaning
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Danielle G.
07/2016
5.0
pool cleaners
 + -1 more
unknown
Description of Work: I have them clean my pool every week. They have been great from day one and they also do pool equipment repairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Donna W.
12/2015
5.0
pool cleaners
 + -1 more
well done. polite. professional
Description of Work: cleaned pool
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Debra B.
11/2015
2.0
pool cleaners
 + -1 more
On a positive note, Jose is very knowledgeable about pool equipment. When I met with him, I explained what had gone wrong with our prior pool service (the pool water was being tested at the pool equipment versus the actual water in the pool) and Jose agreed that that should not be done. I also explained that for security reasons, we cannot leave the door to the pool enclosure unlocked and that I would work with and accommodate his schedule so that I could be at home when he came to unlock the door to the pool enclosure. On the second visit, despite my car being in the driveway and with no phone call or text from him, letting me know he was at my home, Jose left a note on the door telling me to unlock the door next time, doing the very thing I had told him was a problem with our prior pool service. No chemicals were added to the pool and the pool water was never tested, nor was the salt generator replaced. I am not sure why he did not ring the doorbell - the note took him longer to write. We told Jose that he could keep the balance of what we paid him, which he seemed happy to do.
Description of Work: We hired Evolution Pool Service to service our pool and to replace the salt generator which was not working.
Rating Category
Rating out of 5
quality
2.0
value
5.0
professionalism
2.0
responsiveness
2.0
punctuality
5.0
$50
Richard K.
10/2015
5.0
pool cleaners
 + -1 more
unknown
Description of Work: date of service: 10/02/2015 cost of service: $135/month
Rating Category
Rating out of 5
Yes, I recommend this pro
Ronald M.
04/2015
5.0
pool cleaners
 + -1 more
He was awesome but just out side of my area.
Description of Work: I purchased a deal with this company.
Rating Category
Rating out of 5
responsiveness
5.0
Yes, I recommend this pro
Response from Evolution Pool Services FL Inc
Thank you very much for taking the time to leave us a good review! Jose.
Francis G.
04/2015
5.0
pool cleaners
 + -1 more
unknown
Description of Work: EPS provides monthly pool cleaning service that includes chemical monitoring and replenishment, brushing of the sides and bottom of the pool. I refurbished my pool and EPS closely monitors and brushes the interior of the pool on an every other days basis until the pool sets. Their pool service personnel are professional, punctual, and friendly. We used Bay Area Pools for 7 years and were very unsatisfied with their fee structure.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Response from Evolution Pool Services FL Inc
Thank you very much for taking the time to leave us a good review! Jose.
MARY O.
04/2015
2.0
pool cleaners
 + -1 more
unknown
Description of Work: I understand that the company is too busy to get to my pool, but they should have responded right away saying so. They only responded after I called them 9 days following purchase of the coupon.
Rating Category
Rating out of 5
Response from Evolution Pool Services FL Inc
Yes that is true, many things crash at the same time and we were not able to do it all... sorry we were not able to help you this time.
Paul M.
03/2015
5.0
pool cleaners
 + -1 more
It went great! Jose is the man!
Description of Work: My pump had failed and I bought a replacement but had problems hooking it up. I called a pool service I found on here and they wanted to charge me 3 hours at $80 per just to come out to look! When I called Jose he came out the very next day to check it out...no charge! When he was checking out my situation he found the problem and fixed it even though the power was not running to the pump. When I got home and flipped the breaker my new pump was all set! Thanks Jose!!! I will use you for all my pool needs going forward.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$20
Response from Evolution Pool Services FL Inc
Thank you very much for taking the time to leave us a good review! Jose.
Catie M.
10/2014
5.0
pool cleaners
 + -1 more
Jose Cueva - owner - is professional, knowledgeable, punctual, assists with any requests, extends professional insights as necessary.
Description of Work: Complete pool care & maintenance and advice on repair as needed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Evolution Pool Services FL Inc
Thank you very much for taking the time to leave us a good review! Jose.
Art M.
10/2014
5.0
pool cleaners
 + -1 more
Amazing Service! Extremely Professional, clean and very well done. Immediately response every time needed.
Description of Work: Weekly pool services. Full cleaning and chemicals services, pool equipment maintenance. $1800.00 annually.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
Response from Evolution Pool Services FL Inc
Thank you very much for taking the time to leave us a good review! Jose.
Patricia R.
10/2014
5.0
pool cleaners
 + -1 more
Jose is a hard worker, reliable and responsive. Works cooperatively with pool manufacturer and filter company. Proactive, problem solver.
Description of Work: Pool cleaning and chemical service.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
Response from Evolution Pool Services FL Inc
Thank you very much for taking the time to leave us a good review! Jose.
Beverly S.
10/2014
5.0
pool cleaners
 + -1 more
They know everything about pools exactly what they need.
Description of Work: They do my pool weekly and do a great job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
Response from Evolution Pool Services FL Inc
Thank you very much for taking the time to leave us a good review! Jose.
Terrie B.
10/2014
5.0
pool cleaners
 + -1 more
Technician is always very responsive. Pool looks great. We had a different SVC and switched to Evolutions. Former SVC could not keep chemicals adjusted properly or clean filter well. No such issues with Evolutions.
Description of Work: Weekly full cleaning of poll. Chemicals added when necessary.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Response from Evolution Pool Services FL Inc
Thank you very much for taking the time to leave us a good review! Jose.
Richard C.
10/2014
5.0
pool cleaners
 + -1 more
Very well. Jose's partner was here on time and allwent well.
Description of Work: B1 - weekly full cleaning service and weekly chemical service.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Response from Evolution Pool Services FL Inc
Thank you very much for taking the time to leave us a good review! Jose.
LINDA T.
10/2014
5.0
pool cleaners
 + -1 more
They showw up every Monday rain or shine and do the job meticulously. I have been using them for over a year.
Description of Work: Clean and service pool weekly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Response from Evolution Pool Services FL Inc
Thank you very much for taking the time to leave us a good review!
Janice N.
10/2014
5.0
pool cleaners
 + -1 more
Jose is professional, responsible and proactive. While away on vacation our new pool pump failed. Jose took care to prevent further deterioration, contacted the folks who installed the pump, contacted me by cell. Jose promised to maintain the pool as necessary until the problem was rectified. We returned to a pool that was in perfect condition. He is a GEM in an industry wrought with lesser quality service. Thank you Jose!
Description of Work: Started pool service May 2014.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Evolution Pool Services FL Inc
Thank you very much for taking the time to leave me a good review!
Bob B.
10/2014
5.0
pool cleaners
 + -1 more
Excellent every time
Description of Work: Provides excellent, reliable pool maintenance
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Evolution Pool Services FL Inc
Thank you very much for taking the time to leave me a good review!
Nicolle S.
09/2014
5.0
pool cleaners
 + -1 more
I've been using Evolution for about 2 years. Jose and his staff are excellent, dependable and affordable. I highly recommend Evolution pool service.
Description of Work: Bi- Weekly pool cleaning and service
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Response from Evolution Pool Services FL Inc
Thank you very much for taking the time to leave me a positive review, I truly appreciated since I know your time is very valuable.
Sharon G.
09/2014
5.0
pool cleaners
 + -1 more
They are great!
Description of Work: The provider does the weekly servicing of our pool. He has been taking care of it since it was installed 2 years ago.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$35
Response from Evolution Pool Services FL Inc
Thank you very much [member name removed], I appreciate you taking the time to leave me a positive review.
Johnny W.
08/2013
5.0
pool cleaners
 + -1 more
Jose came out before we had our pool demolished and completely remodeled with PebbleTec and all new tile and a new salt system. He came highly recommended by our pool remodel company, and they were not wrong. He is very professional, as I'm sure everyone involved with his company is. He gave me a price on what it would cost for a weekly service and has surpassed all my expectations. Definitely one of the Good Guys!
Description of Work: Jose checked all our chemical levels and added the necessary chemicals. He also flushed the filter and added new DE powder, swept and vacuumed our 32' pool and spa, plus scrubbed down all the tile.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$25
Response from Evolution Pool Services FL Inc
Thank you Mr. [member name removed] for taking the time to leave me a positive review. I m apologize for the delay on my response.
Carlos C.
08/2012
5.0
pool cleaners
 + -1 more
I have been using Evolution Pool Service for several months already. I have never had an issue and they always exceed my expectations. the price is right and the staff is always very knowledgable with the latest in equipment. My family loves our pool because it is constantly pristine with their affordable weekly service.
Description of Work: Evolution Pool Service maintainmy pool in a weekly basis. In every visit, they clean the filter, adjust the water chemistry, vaccum pool bottom, brush pool walls, skim pool surface, empty all baskets, load chemical feeder, and inspect the pool equipment.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pool and Spa Service
FAQ
Evolution Pool Services FL Inc is currently rated 4.8 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Evolution Pool Services FL Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Evolution Pool Services FL Inc offers free project estimates.
No, Evolution Pool Services FL Inc does not offer eco-friendly accreditations.
No, Evolution Pool Services FL Inc does not offer a senior discount.
Yes, Evolution Pool Services FL Inc offers emergency services.
Yes, Evolution Pool Services FL Inc offers warranties.
Evolution Pool Services FL Inc offers the following services: Pool Services