Donna Kempinski - Keller Williams Realty

I listed with Donna several years ago. Then, I was persuaded by my daughter to sign with a former relative who was a realtor in Charles Rutenberg Realty's office in Clearwater. I asked Donna to allow me to cancel with her, about a week later. She had already put in the time and effort of doing a write-up on the property preparing for the on-line listing and taking pictures. But she graciously agreed to allow me to cancel without charging me, which she could have done. When the property failed to sell after more than 3 years, I canceled the contract with Charles Rutenberg Realty (fined with a fee) and called Donna and listed with her. She called me weekly to give me updates on the activity that had taken place. In less than 2 months she had 2 interested parties which resulted in an offer and sale. She had numerous contacts and leads she worked to market the property. She negotiated a good price for me. During the offer and acceptance period, Donna quickly responded to any calls and e-mails I made. She put in extra effort to explain all details about the offer, my choices, closing costs, etc. She made sure I had a comfort level with all documents I would be seeing at close. I had no surprises and all went very smoothly. She showed concern about the location of the close since it was about 40 minutes away for me. She offered to meet with me at a closer location and then, meet with the sellers at a separate time at the other location. I told her it was no problem for me to drive there. But her priority on convenience for me was an indication of the service I received from Donna. She always told it like it was. By that I mean, I had views of the current market for land, etc. She showed me sales, values, market activity. She did not try to tell me what she thought I wanted to hear. She would tell me what was happening, as she saw it. I got more feedback from Donna in the few months from listing the property to close of the sale, than the entire 3 years I had it listed with the previous realtor.