Direct Remodels

I had Direct Remodels replace the windows on the front of my house and I’m so glad I did! It really enhanced the curb appeal of my home :) Elijah made the process super easy for me and the installer was stellar! The caulk lines are straight and the windows look great! I like how the sliders open from both sides. Also the windows arrived in less than a month after Elijah was here. Couldn’t be happier :)

Very happy! Very affordable and windows were great! Great communication too!

I AM A DISABLED VETERAN WITH BRAIN INJURY THESE PEOPLE CREATED A TRIP HAZARD AT MY DOOR AND NOW THE BACK DOOR HAS ISSUES LOCKING

Direct Remodels was a dream to work with, the entire process went as we were told. Great salesperson and super installer who did an excellent job for us. Our new windows look great!

The follow up with this company is horrible. No one will return a phone call and then when they do, it is to my husband rather than to me, when I placed the call. Withheld some of the payment because not all of the installation was complete, and then got a notice they were going to debt collection. No correspondence, No follow up with management when requested. Thank goodness the installers were professional and windows seem to be good quality. Salesman was non-existent after initial payment. Forgot to place order for 4 months despite follow up on our part.

I just got my new hurricane windows install and I canâ t be more happy about it. The installation crew Robert and Troy were absolutely wonderful, very professional and helpful. Also I have had a great experience with one of her costumer service representative Sarah helping me with my inspection appointment and final appt with a service guy for the final window finish. I would definitely recomend this company 100 %

This company was awful to work with. Both my doors came in wrong and Ià ¢à  à  ve been waiting over 5 months for the correct ones!! The manager Dario does not return phone calls and the receptionist Nicole gives you the run around every time you call. Nice windows but very very poor customer service !!!!!

Humberto and Mario were the best installers. Barry did the stucco and everything looks so good. Such great customer service by Lori as well. So happy I went with this company. Would recommend to anyone nervous about replacing their windows

3 years later and we still are waiting for the last 3 windows. They won't return our calls. Paid $30,000 for entire house and last 3 won't pass inspection, have been waiting for new windows. Absolutely worst company ever. Florida contractors really stink... add All American Painting, Landscaping Dynasty, Mission Remodeling (Chris Riggins) to that list as well!! All in Spring Hill, Fl

Our windows were installed in one day. The installers were professional, did a great job, and went out of their way to ensure our satisfaction. We love our new windows.

Terrible company, not professional at all. Ordered windows and doors in April. Was told they would be ready to install in 6-8 weeks. Put more than 50% down. It is now June and still no installation date. They were clueless when I called for a date the first time. Said they would get back to me. Week later. called them again and they still did not have me on their list or in the portal. Very poor communication skills. Unprofessional and no follow through.

The crew that came here were VERY professional and got the work done in one day! We had original windows in our home and they replaced all 13 of them. Very satisfied with the job and recommend them highly!

Ok

Pleasant to deal with. Smooth process

Professional and affordable

Professional and affordable

I had windows & doors replaced in my florida room and a new front door installed on mobile home. The widows are fantastic easy to clean and open & close. The work done by a father and son Jamie & Nick did a fantastic job of installing them. The front door that i wanted was not available so Direct replaced it with a better and more attractive door at no extra cost. On completion of work everything was cleaned up and i notice they had finished off above the windows, a job i had started. Thanks to all the staff at Direct that i had contact with and a special thanks to Jamie & Nick for a great job,

I rarely post about bad experience but this sliding door story is so unbelievable that I must warn you against using Direct Remodels, LLC. Save yourself the trouble from dealing with the WORST customer service ever as this company does not stay behind their product. My story is as followed: -Contract Signed August, 5th 2022 for 3 sliding doors -Installation performed on November 11th, 2023 -Contacted about scratches on glass panels and damaged door handle after installation. -Contacted again about scratches on glass panels and door handle on January 4th, 2023 (after returning from a trip) -Door handle replaced the week of January 5th, 2023 -Stucco work completed on January 11th, 2023 -Inspection still pending as of March 27th, 2023 After many attempts to get the situation resolved, I contacted my credit card company on March 20th, 2023 to dispute one of 3 payment made to Direct Remodels, LLC. (All was paid in full BTW since Stucco work was completed) On March 27th, 2023 I got a response from Daniel Vecchio, Direct Remodelsâ president, indicating that they will be filing a lien on my property. This is beyond comprehension! DO NOT USE THIS COMPANY EVER unless you don't mind getting your attorney involved!

My windows were installed in October. I am missing screens and all of the screw and drain plugs have still not been installed. I keep getting the run around. One new window is chipped and one window has broken locks and another window has a bad seal. The owner of the company refuses to talk to me and has blocked my number. Great service after the sale huh?

Alex was great!!!!!

Josh was a great customer service representative

I gave them a $700 deposit in Oct. they told me windows would be installed Dec22 after Christmas I called and had to leave a message finally someone called back after I requested a refund, He was totally nasty when telling me nothing verbal is binding and insinuated, I was an old saying I was a mature adult and should know what a contract was, I called back again had to leave a message an mg called back and told me I would have my windows installed last week- no call no show! I am getting rain in my house I want a refund

The James and the other guys that put the windows in where very professional and very nice quick and cleaned up everything when done they did and excellent job and I would recommend this company to do another job any time and will recommend them to anyone looking to do their windows .

Pedro and his crew was very nice and cleaned up all their work and even put our blinds back up !! Highly recommended!! Thank you guys very much

ishmael was thorough with his explanintion and knowledge of his window products. Very personable young man that respected our time. He was able to work with our budget.