Design Aluminum Exchange

This was an absolute nightmare experience. If you only need a cage and no cement work, you should be all right. But keep in mind, you get an estimate of the cost and then a bill when it's done. I never saw these people come out to inspect the job, either during the construction or after. They only did because I complained and refused to pay until the problem was fixed. They obviously just don't care. If you need a patio installed or extended as I did, the cement people are just incredibly poor quality. Knowing that I would be installing a cage, they installed their extension without considering what the level of the existing patio is and how that would affect the lay of the cage foundation since the foundation would extend across both the new and existing patio. So I ended up with a gap beneath the door of the cage, defeating the purpose of a screened patio in the first place. Mark continued to blame the homebuilder who laid the first patio rather than look at the fact that his cement people failed to reconcile the lay of the whole patio. The cement people came out initially in the rain and poured under the worst of circumstances, claiming that the cement pumping truck was on its way, so if they didn't pour, they would have to pay for the cement anyway. So their mistake was at my expense. Finally, after I refused to send the check to pay for the cage until this was fixed, the cement people came back out to make the situation "right," and what a pig they made of it! Aluminum Design gave a bid several hundred more than I was quoted by another company, but Aluminum Design sounded a little more professional. NOT the case. And Aluminum Design does not move sprinkler heads, which the other company did, so I had to pay extra for that as well. This was an all-around mistake to go with Aluminum Design. I urge you to take this review seriously and DON'T go with these people if you need cement work done before the cage goes on. I am sorry to have to write this review. I don't usually review a company whose work is poor, but I feel a need to let others know my story before they too are disappointed.

Mark did the estimate which was very thorough. He was prompt in providing the estimate after the home visit. The installers were quite and stayed focus on the job. It took 2 days and the job was well done. Very knowledgeable crew.

unknown

I would highly recommend DAE. Steve took the time to meet with me to address my design concerns and review the project details. Both he and Mark were responsive, prompt and professional. The DAE crew did a high quality job and finished it by the date promised. I am a fairly persnickety individual, hard to please, and not prone to writing reviews. They earned a positive review from me.