I had purchased Silestone counters and installation from Home Depot and counter active was the company that did the installation. The overhangs were not uniform from counter to counter as well as within the same stretch of counter, and pieces of counter remain uninstalled. This installation was a few years ago and I was not living in the area. I complained several times and they finally came out and fixed the most of discrepancies within each individual counter, however, counter to counter overhangs are still not uniform and pieces of the counter still remain uninstalled.
Description of Work: Silestone counters installed.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0
$5,000
LYNNE H.
04/2008
5.0
countertops
+ -1 more
The process and pricing was explained to me over the phone by the owner. A sales rep. was able to come to my house the same afternoon to give me a quote and show me sample granite colors. The quote was reasonable. A week later 2 gentleman returned to my house to take a template of my kitchen. My countertops were installed 2 weeks later. The removal of my old countertops and installation of my new countertops only took 3 hours.
Description of Work: Removed and hauled away old laminate counter tops and replaced with new granite countertops. Also installed a free sink.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,200
JENNI C.
01/2007
5.0
countertops
+ -1 more
Good experience.
Description of Work: They installed the counter tops in our bathroom and then a month later installed counter tops in our kitchen.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
PETE V.
06/2005
5.0
countertops
+ -1 more
THESE GUYS WERE GREAT! I GOT MY SILESTONE COUNTERTOP IN 7 DAYS INSTALLED PROFESSIONALLY. THEY RAN INTO SOME UNRELATED PROBLEMS AND STAYED UNTIL THE JOB WAS 100%. WOULD RECOMMEND THESE GUYS TO ANYONE
Description of Work: TEAROUT & REMOVAL OF EXISTING TOPS FOR A TOTAL REMODEL OF EXISTING KITCHEN.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
BRIAN T.
12/2004
3.0
countertops
+ -1 more
THE GUYS DOING THE WORK WERE CONGENIAL, BUT THE FRONT OFFICE SEEMS TO ALWAYS BE IN CHAOS. WE WERE TWICE DISSATISFIED AND WILL USE ANOTHER COMPANY FOR UPCOMING PROJECTS.
Description of Work: DELAYS AND SUBSEQUENT PROBLEMS BOTH TIMES WE USED THIS COMPANY. WOULD NOT USE AGAIN.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
2.0
punctuality
2.0
$2,500
Lizzi D.
04/2003
5.0
countertops
+ -1 more
WE HAD A SLIGHT PROBLEM RELATING TO WHAT SHOULD HAVE BEEN DONE AT THE SHOP BEFORE THE TOPS WERE DELIVERED. COUNTERACTIVE CAME RIGHT OUT AND RECTIFIED THE SITUATION. ALWAYS DEPENDABLE AND, SINCE THEY WERE SUBCONTRACTED BY HOME DEPOT, WE KNEW THE PRICE WAS RIGHT. HIGHLY RECOMMEND THESE PEOPLE TO ANYONE THAT WANTS TO INSTALL NEW COUNTERTOPS IN THEIR HOUSE.
Description of Work: REMOVE OLD COUNTERTOPS AND REPLACE WITH NEW COUNTERTOPS MADE OF SILESTONE. REMOVE OLD SINK AND REPLACE WITH AN UNDERMOUNT SINK.
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Service Categories
Countertops and Backsplashes
FAQ
COUNTER ACTIVE INC is currently rated 4.1 overall out of 5.
Monday: 8:00 AM - 5:00 AM
Tuesday: 8:00 AM - 5:00 AM
Wednesday: 8:00 AM - 5:00 AM
Thursday: 8:00 AM - 5:00 AM
Friday: 8:00 AM - 5:00 AM
COUNTER ACTIVE INC accepts the following forms of payment: Check
Yes, COUNTER ACTIVE INC offers free project estimates.
No, COUNTER ACTIVE INC does not offer eco-friendly accreditations.
No, COUNTER ACTIVE INC does not offer a senior discount.
No, COUNTER ACTIVE INC does not offer emergency services.
No, COUNTER ACTIVE INC does not offer warranties.
COUNTER ACTIVE INC offers the following services: COUNTERTOPS