Controlled Landscape Services

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see above

see above

Dennis was walking around the neighborhood the week before and had spoken to me about our trees needing some trimming work. He gave me an estimate on the spot and explained what needed to be done. It really was perfectly timed as we were thinking about having this done soon in preparation for hurricane season; not to mention one of the trees, a pine, was dropping needles all over part of the roof of our home. He had said that they would be in the neighborhood on Wednesday and left me with a flyer. I called them on Tuesday saying that I wanted to go ahead and schedule them to trim our trees. He said he'd call back to confirm the date. When we got home from running errands that Tuesday, they were already there working - like 12 guys all over our property - a veritable hive of activity. They were there for a good 40 minutes and had even cleaned up the pine needles from the roof. They also gave us information that the big webs in our pecan tree weren't bad and didn't need to be cut out (apparently, they're worms/spiders that assist in pollination). Overall thoughts: they were quick and professional and reasonably priced (another tree company had given us an estimate of $350 for 2 trees). They moved plants and chairs out of the way in the back of the house and didn't leave a mess of tree trimmings at the end of it. Chairs and plants weren't returned to their places, but that didn't bother me that much as we're still constantly rearranging back there.

He was going to send me references, and then I was to send him half of the payments. He never sent me the references. When I tried to call him on numerous occasions, he never returned my calls.

After phoning Mark, B and Bobby arrived and had the front yard sodded before I knew it. They did not disrupt my busy day with needless hand holding. I received instructions on watering and maintenance once the yard was in and they were gone. It is nice to deal with people who know their craft nowadays. Not always the case with others.

I told Mark about the flooding in one area and he said it was because the sidewalk was so low there. So I agreed that for an additional charge I would have them tile that area and then seal all the travertine. At that time they could fix the problems with the original install. Even less effort was taken to do a good and professional job. After Bruno finished his repairs I still noticed several uneven pavers. And when we got our first rain all the sand ran out from in-between the pavers. I called Mark and informed about this. The bottom line is that Mark says I should have not gone to Bruno to do the additional work. However, Mark knew about it and was informed about everything. It was Mark that chose not to come and look at the project. In order to have everything easier I thought I would have them add the extra tile and repair the pooling area of water in front of the door and seal the patio. The additional price was quoted at $1700.00. Ok, I thought then I will just be done and everything will be repaired. Bruno requested an additional $200.00 more for extra tile so I paid it. He never prepared the surface properly. Mark continues to say he just does not know what Bruno was doing. (To lay an adequate amount of crushed aggregate stone base, bedding sand and pavers, excavate the site well below the desired surface height of the project to allow for the base and sand layers. Simply calculate the thickness of the base, sand and paver layers to determine the depth. If the soil is clay, place a geotextile layer over the exposed soil and up the sides of the excavated area. This will provide additional stability for the base. Not all was done. I paid Mark an additional fee of $350.00 to oversee Bruno and bring some trim to fix the sloppy mess in an area. Their answer to everything was that the sealer will seal everything. I checked with the company they purchased the product from and they disagreed with them. It would have ruined my travertine and it would not have sealed the sand or grout at all.One expert in the field I had a expert in lippage removal give me their professional opinion. The rep from GM gave it in writing. They told me that they were unable to help me because the “Bottom line” is that the original underlayment is bad. They did not pack down the under-layment properly. So whether or not grout is good or bad it makes no difference. The entire tile needs to come up and the ground setup in the correct manner to handle the title. I would like the company to reimburse me the amount it will take to correct this mess.

He is a can-do kind of person. He is very easy to reach. He returns phone calls quickly. He is very confident. He is very clean. I have always been happy with his services.

Their estimate was way too high, and did not include a sump pump. They quoted us $3,000 (without a sump pump) for the very same thing Visual Landscaping is going to do for $1,600 (with a sump pump).

THEY ALSO DESIGN LANDSCAPE, SPRINKLE SYSTEMS and REPAIR, TREE WORK, STUMP REMOVAL,LIGHTING, INSTALL SOD, BOBCAT SERVICE, GUTTERS and REPAIR EROSION.