Chuck's Plumbing

Our plumber was professional and very polite. Very understanding, too. Explained I was looking to find out what deficiencies we had, and what he would recommend. Put together an estimate for new toilets, a plumbing turn-off valve for water coming into the house and more. All reasonably priced in my opinion. Couldn't really ask Chuck's for more. Still debating on whether or not we'll move forward with all the found repairs, as they are "nice to haves" and not "broken"...yet

Very professional and knowledgeable would use again 10/10

Plumber had to return, but still didn't get the job done.

We had a great experience from the first phone call. We talked to Jasmine, and she was polite, understood the problem, and handled the issue with concern. She immediately scheduled Mike to come out and locate the leak. Mike was extremely competent, professional, and found the water issue without incident. Mike informed us that he was going to contact the office and they will have someone get in touch with us regarding the repair (s). Before Mike was down the street, we were contacted by Chuck's plumbing. Barbara (office manager) scheduled a plumber to come out and give us an estimate. We had Vinny come out, look at the job and review Mike's report. Vinny was also extremely competent, professional and found an excellent way to repair the leak without added expense or possible damage to our newly remodeled bathroom. We scheduled for the work to be done. Vinny showed up on time, and had Robert (plumber) with him. Like Vinny, Rob was polite, competent, and professional. The work that was done exceeded my expectations and completed in a timely manner. Our home was left clean, and we're very happy with the work. In a nutshell, this was a big job and could have been done a multitude of way's. Everyone at Chuck's Plumbing treated us like the problem was one of their own people's issue. They came up with an extremely competent and cost effective way to repair the leak, and executed it perfectly.

From the beginning the work was done in a responsible and professional manner. The +++ are for the additional time and what turned out to be a WONDERFUL bonus for us. As the work was proceeding I spoke to Vinnie about the drain problem we were having in the tub. We had hired a local company to install a tub surround and new tub overlay. The "plumber" they sent did not do what needed to be done and this was the source of the tub not draining. However,the company was argumentative and non-responsive. Chuck went ahead on his own and contacted the company telling them that they basically needed to treat their customers right. I was not aware that he had spoken for us nor did I know that he was sending Vinnie to oversee and give support and guidance to the non-plumber this company sent to my house. We were not charged for the time-hours-that it took to remedy this situation. I will never forget how Chuck and staff treated us and we are so very grateful.

The hot water heater flush went smoothly. The master bathroom sink repair took a while because the angle was tricky, but also went smoothly. The guest bathroom toilet leak appeared to be due to a rusted bolt. The plumber removed the tank; since the toilet was 15 years old, I opted to have a new internal mechanism installed, too, and I kept the serviceable old parts in case the master bathroom toilet needed an easy repair. However, the tank seemed to continue to leak. I was about to go away for a few days, so I drained the tank. While I was away, Chuck called me on the cellphone to see how things had gone. I explained the persistence of the leak and made an appointment to have a plumber come to see what was going on. The second plumber discovered a small crack in the toilet tank. The first plumber had either not seen the crack or actually caused it when he tightened the tank bolts. The second plumber admitted immediately that they were responsible either way, and located a replacement tank. He was able to get and install the new tank that same day, at no expense to me. In addition, the new tank came with a lid, so I have a spare lid in case one of the two toilet lids cracks. Both plumbers were punctual, courteous, and cleaned up. I greatly appreciated the follow-up and acknowledgement of responsibility. And the guest bathroom toilet is fine! I intend to call Chuck's Plumbing again when it's time for another hot water heater flush or to have it replaced - it's about 8 years old.

Called to notify tech was running late...arrived at the end of appointment window. Performed service as advertised, courteous, and professional.

Flat charge for the cartridge replacement. East job put could not do myself

I hired them to inspect and clean my hot water heater, which had not been inspected since I bought the house. The guy who showed up was extremely friendly, knowledgeable, informative, and professional. He explained some things about my water heater and how to check it, and noted that it was pretty old (it is), and told me how long they generally last. He showed me that there was a cracked handle on one of the valves but that it was not that big of a deal. He told me of the various options for a replacement water heater, if I was interested, but did NOT pressure me in any way. I really appreciated that.

They were very prompt and did an excellent job at installing my water heater in a cramped condo space. The price was very reasonable. The problem was that that they also offered to fix other minor issues such as a leaky faucet (questionable) and to change a stiff under sink water shut off valve. The prices to fix these issues that were not emergency nor required (maintenance) were extremely overpriced. I asked to speak with the owner as he was quoting the prices to the technicians and he said that he had to charge this much because he has to keep inventory on his trucks. When I stated that I myself am knowledgeable about these services and the cost of the parts and he was charging way too much he became agitated and mean. I do not normally review negative services that I purchase but for some reason I keep getting requests for a review. Here up go. The price for the water heater install was in my opinion a bait and switch tactic to get in the condo and then over charge for extra, unnecessary items.

They made 2 visits and studied the pipes in our house until they understood what had been done. It's so nice to be able to fill the bathtub in 5 minutes as opposed to 30. I do have to watch the water temperature now because I would run out of hot water before the bathtub was filled. It turns out our water softener had been put in backwards. They bypassed the softener to make sure that was causing the problem and boy was it. They'll be back to install a new one this week. I've also been pushing them to see if they would take on our bathroom remodel. I haven't gotten an answer yet, but I hope they will. I'd recommend these guys to anyone. They will from now on be the only place I call for plumbing issues.

Chuck was very responsive and scheduled my service as soon as possible. The technician who provided the service was professional, knowledgeable, and tidy. I was very pleased with the service provided.

Cleveland was very professional, courteous and pleasant. He obviously was experienced and was able to do a little carpentry work on the back of the cabinet for the plumbing to fit. The sink looks great and fits in perfectly. We would definitely call on Chuck's Plumbing again.

We were called in the morning and in the afternoon the shower faucet was installed and working

I wish that I could provide all of the details other than to say that they went out of their way to help. Chris, the plumber from the company, was excellent. The company's customer service was excellent throughout the process.

This is the second time that we use Chuck's services. We called back on them because the first time we were very please with the job the plumber, Bobby, did. Again, this time he was very pleasant, friendly and worked diligently for over two hours. Bobby did a beautiful job. He left the place spotless and he, even offered to take the many boxes, the toilet came in, with him. Of course, we'll called Chuck's Plumbing again. Thank you!

Outstanding service. Knowledgeable and cordial repairman.

The process went smoothly and synchronized with what was expected to solve my plumbing issues.

Honest, nice, hard-working. It was terrific.

Quick and easy. Will use again.

We woke up to find our water heater spewing water in the garage. We consider Chuck's to be our "go to" plumbers based on previous experience. As usual, they exceeded expectations. They were able to send a technician within 2 hours of our call. The technician was knowledgeable and meticulous in his work. He went the extra mile by replacing all the pipes, gas line, and shut off valves associated with the water heater; all inclusive - no nickle-diming us to death. He instantly deducted the TECO rebate of $350 from the total so we would not have to go through the hassel of submitting the rebate ourselves. The work was completed in a timely way and was excellent. All packaging and old parts were removed, and general area cleaned. Chuck's Plumbing has been the best to us, hands down. We highly recommend them.

Too involved to relate at this time.

This is the second time I used Chuck's Plumbing. Both times they were on-time, polite, and professional. Provided a detailed estimate so I knew exactly what I was paying for. Very neat while working and took the time to explain what was being done and educated me so I could handle less involved jobs myself. The only question that came up was the advertised Angie's List discount of $30. On phone I was told the service fee ($29) is waived if work is done and I would receive Angie's discount on labor. At time of payment the office told serviceman I could have either the service fee waived OR the Angie's discount. That is not spelled out on the Angie's List page and not what I was told at the time I booked the appointment. That was the only disappointing part of this transaction.

I had the toilet at the contractor's desk at my local Lowe's and Chris picked it up for me. Everything went very well. Front office staff, Jasmine and Barbara, were wonderful. Plumber, Chris, was great. I asked that the plumber wear boot covers and he had them with him and used them even though that is an inconvenience. He had a great personality and mind you this was on Christmas Eve. Toilet is working as advertised. No mess anywhere. Con: More expensive than I really anticipated. I thought plumbing was about $100.00 per hour in 2015 Tampa and this had to have been about $150.00/hr approx. I know you get what you pay for, but when I am not in an emergency, will consider the cost for my other plumbing needs--which at this point are numerous. NO MILITARY DISCOUNT

I got an Angie's List special to have my drain unclogged and a camera check down the drain. The service was excellent and the plumber was very professional and knowledgeable. They came and did exactly what I paid for and didn't try to sell me anything. I have a lot of sewer/drain issues, probably due to the age of the home and two large trees in the are of the sewer line outside. I asked for a couple of different quotes to fix the problem but they all seemed a bit on the high side. In the future I would call them again if my sewer/drain lines backed up.