Caldeco Air Conditioning & Heating

I called for an estimate, they came out the same day I called for the estimate. The employee was very knowledgeable and available for any questions after they left. After getting an estimate from a 2nd company, I decided to use Caldeco. The work was done the next week in one day. The employees were on time, courteous and cleaned up. I am very happy with my decision to use Caldeco and would recommend them.

I've used them 3 or 4 times over the last 2 or 3 years. I was very pleased with the service I got. John even came out one time and didn't even charge me. I appreciated that and for that kind of loyalty I would stay with them. They are not the cheapest but when they throw in a freebie here and there it averages out. I will absolutely continue to use them.

They guy wore shoe covers to not make a mess and were very respectable. He also gave us a senior discount.

Were not sure we were given a correct diagnosis of the problem.

This is a terrific company. We had found them previously on Angies list when our air conditioner crashed. On this occasion it was our heating. The technician wase very professional and courteous. They felt that some of the problems could possibly have been caught on the prior visit and did not charge us on this occasion because they stand behind their work. I will absolutely use them again. I give them an A+ in all categories. Its a nice feeling when you work with honest people

Prompt service- they arrived within 3 hours of initial call. I was delighted the repairperson was not a saleperson, he did not try to pressure me into service agreements or other items. He did offer tips on how to keep the system running smoothly. He arrived with all the tools and parts he needed and got the job done efficiently.

it was a Saturday and I was desperate, my newly installed a/c was not working and the company who installed it disappeared from the face of the earth. They were very polite and said they were sending me an experienced technician on Monday morn at 8.30am. Tech was super-punctual. He said that the oustide unit was not positioned correctly, he fiddled around a little bit and said that I should have called the installers and use the warranty. Told him that they disappeared but still.. he said that the outside unit was too hot to be checked. that's about it. The next day I had the unit positioned correctly and when it was obvious that the installers would not respond, I called them back. It was about 6.30pm but I was willing to pay afterhour fees as I had 100 deg at home. they had me me call back by the head technician Paul who asked me if I had the unit repositioned because that seemed to be the problem. Yes unit is in correct place now but still no air. Can you come out? "if you want I can come out but I don't think I can help you - you should go to the installers and have them repair it in warranty".... alrighty then.... will go somewhere else.... ****UPDATE**** By the time I spoke to your technician on tues night at 7pm the unit had already been repositioned ? that wasn?t the issue (and by the way, no copper lines had to be cut or lines extended: it had to be moved a few inches to fit exactly in the slot that is on the porch and that has been created specifically for the outside units - I live in a condo, there?s nowhere else to place the outside compressor). When I spoke to your technician Paul I told him that the unit had already been repositioned and it was in the correct slot but the air was still not working and also that I had called the original company several times that day and the day before but it was obvious by then that they were not coming out to fix it, therefore I needed a skilled company to come out and fix my problem although I knew it meant I had to spend more money and my warranty with them was going to be voided. I TOLD HIM ALL THIS. He still declined to come out and see what the problem was. I know I made a mistake by hiring people that were not skilled and believe me, I am VERY upset with them more than I am with you and there will be consequences for them, but your company refused to come out and try to fix the problem, and this is a lack of service that I don?t expect from a company that?s ?leader in the industry? like you say.

As a result of having a french drain installed to take care of the wet ground around my air conditioning drain, I was unable to unclog the drain which resulted in water leaking all around my air conditioner. Jack, the technician, was prompt, professional and courteous. He cut my drain lines and did necessary repairs so I can more easily maintain my drain lines and keep the lines unclogged. He then check my air conditioning system and applied my Angies List coupon against the charges. I like the fact that they have regular Saturday hours so you do not have to pay overtime charges. They do have a flat fee for coming out which initially concerned me; but, in the end, I was ok with the price for the work done.

Caldeco showed up on time, worked quickly and explained to me what he was doing. The technician recommended adding 2 lbs of freon which he did. I was very satified until that evening when my house seemed to get hotter. The thermostat was not able to reach the set temp of 76, The temp was 78-79.5. It did go down at night though. A few days later Caldeco came out and rechecked everything. Just that day the thermostat was reaching 77 during the day but still not the target temp. The new tech rechecked everything including changing out the filter. Everything seems to be working now. No charge for the follow up.

Ryan showed up on time. Overall, I didn't get the feeling that he had that much experience in configuring replacement A/C. He did mention he recently did move from an installers position to a sales position withing the company. The price he quoted was for a 3.5 ton system after I told him the back room wasn't cooling sufficiently. The two other companies that provided estimates recommend a 4 ton system plus a new additional air return near the back of the house. Ryan only suggested increasing the existing air return by a few inches. I contracted with another company that did install the new air return and that improved the cooling in the back of the house tremendously. Ryan suggested adding five new supply vents to the back of the house instead of the new air return. I explained that the roof was flat with little to no access to install new supply vents. He said they would have to tear out the ceiling to install the new vents and it would be up to me to find and pay for somebody to do the finishing work. I was quoted $8,200 for a new Carrier split heat pump system PLUS $1,129 for the new vents in the back of the house PLUS the cost of having someone to complete the finishing work. I went with Lloyd's heating and Cooling for $5,200 which included the price for a an new air return in the back of the house and am happy with the result. In my opinion, Caldeco is WAY over priced and overlooked a simple and less costly solution.

They were responsive and competent. They diagnosed the problem well. It was with the connection between the air handler and the cooling coil. They cleaned the cooling coil, and did an excellent job at that.

Their service was great. The technician had great manners and was very friendly. He did a good job and was honest. He explained everything.

They were very professional. They sent an engineer out to do the estimate. They were able to determine that the duct work wasn't sized right as well as properly size the A/C unit for the house. They used first rate equipment.

They are honest, dependable, and reasonable. The owner has a good business ethic and I am happy with the service they have provided.

They have been giving me really good service. They are pretty prompt with getting out and they have had to replace several things. They offer a 10% discount if you have a service agreement with them. Price listed is for a year service agreement that they come out twice for the service.

Installation took a full day. The installation crew was very careful and professional, and took the time to explain what was being done and how the new system should be operated. The sales rep (Ryan) and the office scheduler were also very courteous and easy to deal with. This is a very well run company, with a focus on the customer.

They did a pretty good job of working with us. They air conditioner is working great now and we're staying cool. They did have to come back and fix a few things but it was great.

The A/C was leaking so we turned the air off. We could not get the air to kick back on so we called to get a cleaning and see what may be the issue. The tech showed up exactly on time, got right to work cleaning the inside unit. He then went in and out taking his shoes off when he came in from the outside. Once the drain line was cleaned the air came right on. He was only here an hour and exceeded my expectation. I have never had such a pleasant home repair experience.Over all this experience was FANTASTIC.

I thought it went very well. It was a little pricey, but they did a good job and so far everything is working great. They seemed knowledgeable and very competent. I was pretty happy with the service.

The crew is very pleasant and personal. They were very punctual about coming out to do the repair work. They were very knowledgeable and were efficient and quick.

They were quick to respond. They are very professional and came out after hours. I felt that the price was fair. I would recommend them to other people.

They repaired another unit, they came back for a warranty check and they tried to charge us two hundred dollars for that. The lead sales man took the charge off though. But we talked to the owners and they weren't happy about that. I had them do a vacant unit, I warned them about a bunch of dead wires that'd be hanging around. I told them to have somebody who knew what they were doing to go fix them. It was six hundred and sixty four dollars but they left the wires there. They still haven't gone and fixed that even though that was the reason they were supposed to go down there.

The project went well and I would recommend them. I have also purchased a service contract with them.

They were great overall they are very professional and I would recommend them to everyone and I have no complaints. The price was reasonable. He was very knowledgeable.

He was very prompt in getting out here to work on my unit. I would use him in the future. He was very professional while they were there. He was very courteous and kind. I would recommend him.