Caldeco Air Conditioning & Heating

Caldeco is always fantastic. They saw that I tried to call them after hours in the evening and contacted me within 5 minutes and offered to come that night if necessary. Came the next day, diagnosed the problem and ordered the parts needed, showed up the next day and completed the repairs. Their staff is the most professional that we have ever dealt with, their technicians have state of the art technology, and billing is always accurate and immediate.

I recently moved to Tampa. Not knowing who to use, I searched Angie's List for HVAC, and as always I was delighted with my provider from Angie's List.

My A/C went out at 3:30 PM .... July in Florida in the middle of the rainy season.  I called Caldeco and Amanda was delightful.  Within 7-10 minutes she called me and said a technician was on his way from Seminole.  I also received an immediate email confirming a service technician had been dispatched.  Within 15-20 minutes, Stephen was knocking at my door.  He came in, looked out back briefly to locate the compressor, put on booties when he came back in the house.  Checked the thermostat, when upstairs to look at air handler.  Placed a drop cloth under his ladder to protect my flooring.  Within 7-10 minutes, he diagnosed the problem, had the part on his tuck, replaced the transformer and my AC was back on!!!  Then he checked the outside unit completely.  $240 well spent. Stephen was great, did not try to add additional, unnecessary charges.  I felt confident in his honesty and skill. I will absolutely call Caldeco in the future and recommend them to friends.  Thank you Caldeco! 

Excellent job by Brennen Barkley . On time, thorough, professional.

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I recently utilized Caldeco for purchasing and installing a new Carrier air conditioning unit in my house. While it was not the lowest quote I had received, I felt that it was more thorough and detailed than my other quote, and decided to go with them.  My salesman Reiss was very patient in describing exactly what I would be getting, and why it would be the best system for my old house.



The technicians sent were excellent.  Patrick and Carlos were polite, professional the entire time, and I appreciate that they listened to my questions and gave me detailed answers. I loved that they never seemed uncertain with what they were doing - everything was very methodical and matter of fact.  They showed up at 8:15 am - exactly on time, and were finished by 3:15-ish - which was actually quicker than I had been told to expect.  Their cleanup was perfect.



There were some slight glitches along the way-at the end, I had to wait around for the Carrier special filter installation, and the tech for that didn't know which way the specialty filter should face?!  Plus - one of my breakers was switched off, and wasn't switched back on, so today I'll be trying to figure out which one it was.  But, all in all, it was a far better experience than I had prepared myself for, my new air conditioning works perfectly, and I would definitely recommend Caldeco to anyone interested in having a new A/C system installed.

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It was time to have an annual A/C inspection performed, so I called Caldeco.  We have used this company several times in the past and their technicians are very knowledgeable and take their time resolving any issues you may have.  This was a routine inspection and Kendry Lorenzo was the technician who performed the inspection.  He was a little late getting here, but the office had called us in advance to let us know that he was running a little behind.  Caldeco also sent us an email that morning to let us know the name of the technician that would be performing the inspection and also included a photo of him, I mean who else does that?  It makes you feel more comfortable knowing that  the person ringing your doorbell is the same as in the photo.   Kendry did an excellent job cleaning the outside unit, then going into a very hot attic and pulling the fan out and taking it outside to clean.  What I like about Caldeco's inspections is that they also include cleaning the coils which I feel is very important to the performance of the A/C.  I will continue using Caldeco in the future and I would highly recommend them to Angie list subscribers.

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They were called around 530 and were there by 630. The technician Gary was very polite and professional. He went above and beyond fixing the problem and discussing ways to prevent this in the future. Price was better than I expected.

We have been using Caldeco for several years for our semiannual AC Maintenance.  Our system is just under 10 years old. On the evening of Saturday June 13th 2015 at 8PM the system failed. It was a night and a weekend. I called the office and a very professional person that took all the information promptly answered the phone. Within 20 minutes the service technician,
John McGuire called and gave me his schedule. He was also extremely professional and said he could be here by 9:15PM. John showed up right on schedule and diagnosed the issue. John worked on it even trying to use a motor that he had on his
truck to get it going. Due to the technology in the system, the exact motor had to be installed or the system would not function. John gave his best effort until almost 11PM. He told us that he would advise his service manager and ask that the manufacturer warehouse would open for them in the morning  ( a SUNDAY)!
At 9am on Sunday morning I received a call from the Caldeco office and was told that John was getting access to the part and would be out to get us going. John was here at 10:30 AM with the new part and we are up and running. In just over 12 hours on a weekend Caldeco got the job done.

They came and fixed it. They did a good job.

Competent and professional service.

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The woman who answered the phone was extremely professional and was able to quote the after hours charges, including the cost per pound of R22. I asked if they could get someone out soon and she said it would be this evening and she would see what she could do to get them out sooner rather than later. I failed to mention, but we have a daughter with Autism, and she doesn't handle sweatin' to the oldies very well. 15 minutes later she called back and the service technician was on his way! He arrived 10 minutes before she thought he would and 30 minutes later, the air was coming out of the ducts at 65 degrees (a 22 degree differential...sweet!)!!!
I have to say that I was extremely impressed with the team at Caldeco and would wholeheartedly recommend them to anyone who needs service in short order. Thanks Caldeco!!

Originally, I called Caldeco for a quote to replace the a/c system. A prior (incompetent) a/c repair firm (who will go unmentioned) couldn't figure out the root cause and suggested the best option was replacement versus four-figures to repair my decade-old system. Caldeco was the second company on my list for a quote.

The Caldeco sales person -- Reiss Holsbeke -- heard my story and suggested he take a look. He could have just proceeded with the quote process. Instead, Reiss crawled into my 110 degree attic to perform his own diagnosis. Emerging sweat drenched, he advised me to have their repair crew visit before spending several thousand dollars on a new system.

Today, the repair guy found the root cause -- faulty thermostat -- and fixed the situation. Thirty minutes later, Reiss called to follow up and ensure everything was OK. At some point, I will have to replace one or both of my 10+ year old systems. When that time arrives, I'm buying from Caldeco!

Wow, what great service!  On Mother's Day one of my units stopped working.  I called Caldeco instead of the company I had been using for years because of all of the problems I have had with them over the years.  I had heard Caldeco's commercials on 970 WFLA so I looked them up on Angie's List and saw they had great reviews.  I called and was greeted by a very courteous man, who took my call and explained the cost for an emergency visit.  Within 15 minutes, the technician called to say he was on his way and within 45 minutes of the call a technician was at my door.  Jack located the issue right away and explained everything to me.  He explained that the unit needed a new coil due to a leak and that it could not be fixed today but he would email the information that evening so someone could call me in the morning to start ordering the part.  He even told me the unit should still be under warranty and they would follow up on that for me as well.  Jack was very professional and customer friendly.  He told me about the company as we chatted and I felt like I had finally found a company that fit my needs.  The next morning by 8am Paul called and told me the unit was under warranty and that they had ordered the part for me and that it could be fixed that day.  He told me the charges and we set up the repair.

About an hour later I was told the part had been acquired and that they would be at my house by 11am.  Then a little while later they called to tell me the technician was on his way.  With my previous company I'm usually the one calling them  to see how if they can update me. 

When I opened the door, it was great to see Jack the same technician from the day before at my door.  He knew exactly what to do and got right to work.  I am very pleased with Caldeco and am thinking about purchasing their service plan.  I would definitely use them again.

Just purchased house, had Caldeco perform a service check on HVAC system.  Technician explained what he was doing, provided feedback on the system, and answered all questions I had.  After the maintenance check, I requested information on a maintenance contract which we then purchased.  Overall, technician was professional and everything went extremely well.

new units work so much better!!
very prompt and complete service, even vacuumed after they were done and swept off driveway

Caldeco is the ONLY a/c company we will ever use.  This is our second wonderful experience with them.  We first used Caldeco last year, having selected them from a list of approved providers for our power company's a/c maintenance rebate program.  We have an older unit (installed approximately 2002) that was here when we purchased our home in 2012.  We need the system to last us as long as possible.  We scheduled an a/c maintenance appointment and we were prepared to be told that our system was nearly dead - instead, the technician performed a very thorough inspection/maintenance of the system, replaced the necessary parts and told us that with regular maintenance our system should last several more years.  He answered all of our questions and gave us an estimate of what a new system will cost when we are ready to upgrade.  The last visit was to repair our a/c that had gone out after hours - just required a simple fix, nothing fancy. Extremely honest, extremely professional, extremely courteous.  Well done, Caldeco.  You've earned a loyal customer.

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We are very happy with them.