BayStar Builders, Inc.

Went way over budget. Some subs didn't get paid and I had to pay for completion. 1 year later the plumbing leaks and paint needs to be redone

Overall we had a negative experience. We hired an architect and towards the end of the project the architect felt they had ignored design elements in the plan to control his (contractor) expense on materials. The overall work was mediocre for the cost of the project and he did not manage the project very well. For example, he forced suppliers of materials to deliver in short time frames only to have them sit on the site for weeks. Once the cabients were installed we were told it would take a month to have the countertops installed, even though we picked them out weeks in advance. The project took twice as long to complete then advertised. We had to move out of our temporary home and live with family for 6 weeks. The tipping point was at the end of the project, when he spent all the money we paid him, he referred the remaining subs to call us for payment. Later I found out we were the third person this happened to.

Mark and his crew did a fantastic job for us. We had a pretty good idea of what we wanted going in, but Mark really helped us figure out how to get it done. He had some great suggestions on where to locate the island, what types of products to use, etc. During the job he and his team were punctual, communitive, clean, friendly and pretty quiet. They built temporary walls between the kitchen and the rest of the house to keep the dust and noise to a minimum. We had a few challenges along the way with the typical problems of an old house and Mark figured out some great ways to solve them. He coordinated with the subs well so there wasn't much down time. The end result was way beyond our expectations. Our house looks AWESOME. We are so happy with it. We would highly recommend Mark and his team.

FANTASTIC JOB! As this was our only bathroom, we needed the bathroom done quickly. It was completed in a little over two weeks. We'd found out that the subfloor under the tub was rotting out (badly) and that it needed to be replaced. Since we had terrible beige tile all over, including on the ceiling, we decided to remodel the entire thing. Marc sent over the estimate, which was reasonable, and assisted us with the options that we had. He was always available via text or phone to answer any questions that cropped up. The only minor snafu was that a bit of the tub was broken when it was ordered, so we had to wait while they special ordered a new one. It wasn't anything we couldn't handle. His team would arrive in the morning, work through to about 4:00-4:30, and then leave. They always left the house in great condition - they'd put up plastic sheeting and tape it down to prevent too much dust from getting into the rest of the house. Marc and his team were extremely personable and knowledgeable. Don't hesitate to call and work with his expertise!

Called to give me ideas and an estimate to remove a load bearing wall. He promptly responded and timely made our appointment time. He said he was interested in the job and would get back to me with an estimate. He never contacted me even though he had both my phone number and email.

They did a wonderful job. We highly suggest them!