Joe Karl came out to my home on 4/8 and quoted me $150 (in person) to cut down my tree and stump grind, imagine my surprise when the bill came in at $250 for EXACTLY what we talked about at the lower price. I have tried to call him several times with no return phone call. Use them if you like to be a victim of bait and switch.
Description of Work: Cut down a tree and stump grind
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0
$250
Kevin S.
03/2013
1.0
tree service
+ -1 more
It didn't...that would require some customer service basics like calling people back. Don't waste your time or money.
Description of Work: Called 4x for est and emailed once. On first attempt was informed would be by that day and call me with quote. When he never called, I called back with no answer. Tried to more times and left msgs. Never called back once. Probably a good thing as work would have been comparable to their follow up. The sad thing is, they were doing other work in my neighborhood and this company also handles all common grounds. Pitiful service as far as I'm concerned. Stay away.
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Linda S.
07/2010
5.0
tree service
+ -1 more
Owner Joe Karl was always prompt and totally professional in all his dealings with us. He was always on time. His crew of 3 were knowledgeable, courteous, careful, and competent. Joe came out when the work started. And he and an employee made extra trips afterward when we had questions about the sprinkler system; they made sure it was even better than they found it. We were away when the tree work was completed, and we came back to an immaculate yard, looking great. We're very pleased.
Description of Work: The crew took down 4 tall Washingtonian palms and ground the stumps. They also trimmed and elevated 3 oak trees.
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Service Categories
Tree Service
FAQ
BAYCUT INC is currently rated 2.8 overall out of 5.
No, BAYCUT INC does not offer free project estimates.
No, BAYCUT INC does not offer eco-friendly accreditations.