Exterminator was late so it was late in the day. When looking for holes to drill he became extremely angry and literly ran out the door. Even left his half empty can of Terminator spray. When called for refund was refused wanted another chance. DO NOT PAY THIS COMPANY UNTIL AFTER THE WORK IS DONE!
Description of Work: Surgical Termite foam treatment
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$250
Alphonse V.
07/2017
3.0
pest control
+ -1 more
Difficult to get someone on the line (call center). Difficult to schedule an appointment for people who work during business days/hours. No specific appointment time; they give you a time frame. On several occasions: Tech not calling back when you leave him a message, tech not showing up for appointment, tech showing up late for appointment (called and said he was running 15 min late, according to my houseguest showed up 1h 15 min later). Last year a price increase of 20%.
Description of Work: Regular maintenance and occasional additional treatment
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
2.0
$288
Response from Arrow Environmental Services
We are sorry to hear of the poor experience you had with our company. This is not how we want to provide service. I am forwarding your review to the local manager so he can reach out to you and discuss. We appreciate the opportunity to resolve the issues.
Marlene A.
03/2017
5.0
pest control
+ -1 more
Excellent, I would and have referred (monthly service)
Description of Work: After being failed by a couple of lawn services including Scotts and TruGreen. I needed someone reliable and who knew what they were doing my irrigation company (Dreamscapes Irrigation) recommended Arrow and I am thankful that they did... SO MUCH BETTER than all the others.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$30
Response from Arrow Environmental Services
Thank you for the A rating and for choosing Arrow. We appreciate you as a customer and value your business.
Darlene Y.
01/2016
5.0
pest control
+ -1 more
unknown
Description of Work: They did pest control. They are here when they say. It has been fine.
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Arrow Environmental Services
Thank you for choosing Arrow for your pest control services. We appreciate your business.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
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Service Categories
Pest Control
FAQ
Arrow Environmental Services is currently rated 3.5 overall out of 5.
Sunday: Closed
Monday: 7:30 AM - 6:00 PM
Tuesday: 7:30 AM - 6:00 PM
Wednesday: 7:30 AM - 6:00 PM
Thursday: 7:30 AM - 6:00 PM
Friday: 7:30 AM - 6:00 PM
Saturday: Closed
Arrow Environmental Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa