Appliance Repair Specialists

Description of Work: Repair dishwasher and microwave doors.

Description of Work: Provider was unable to provide service within a week of contact. Short on technicians. Also, they did not respond to the Angie's List appointment request - stating that they only received name, date and description, not the phone and email, which had been provided. May be a tech problem w/ AL site? Who knows?

Description of Work: I purchased a big deal for appliance repair.

Description of Work: fixed washer

Description of Work: I called to have my washer serviced. last Weds. I was contacted a short while ago. The scheduler wanted a 3 hour window from 12 -3. I asked for earlier. I was told they couldn't do it. I asked for Saturday. All booked. I asked for Monday morning. I was told they couldn't promise what time they could come. I stated that a 3 hour window was excessive. The scheduler informed me that I was welcome to call another company, that other company's have a 6 hour window. I said something not so nice and hung up. Apparently these guys have so much business they don't believe they need to work with customers or need to be polite.

Description of Work: Our dishwasher was leaking and the plumber we had come to determine where the water leak was said it needed to be replaced because it was so old it wasn't worth fixing. After a few weeks and looking at new dishwashers, we called Appliance Repair. They gave us a time frame and then called when they were on their way. It took about 15 minutes to diagnose the problem and fix it at far less than a new dishwasher. They were courteous and efficient and saved us several hundred dollars by fixing instead of having to replace.

Description of Work: Replace our ice-maker to our fridge. Ice-maker was not repairable.

Description of Work: I have a paneled side by side fridge. It was not cooling properly. I have a microwave with an incomplete display. I have a top drawer bottom drawer dishwasher not working at all. I have an eight burner double oven stove giving me trouble. This was my initial call. ARS sent Mario. He was prompt, courteous and most importantly professional. He checked all four appliances within an hour, ordered parts and returned one week later to repair appliances within 1 hour!!! WOW factor for a working mom. Thank you ARS. We will definitely use this company for all our repair needs.

Description of Work: Diagnosed the problem right away. Replaced a switch, which repair person said often fails after 8 years of service.

Description of Work: Our stand-alone ice maker, after 13 years had it's first issue with a failed cutting assembly. We contacted Appliance Repair Specialists ("ARS") who gave us a very clear picture of how their billing process worked and a specific time they would be by to inspect the unit. They showed up on time and the service technician was extremely knowledgable and professional. He provided us with an exact cost to repair the unit, but also even went so far as to suggest checking the replacement cost of the unit, given the age of our unit and the cost of repairs. We checked the replacement price, which actually was nearly 4x the cost of the repair, so we called ARS back and they advised that they would order the part and call us when it arrived to schedule the repair of the unit. They indicated it would take 7-10 business days to get the part in. 6 business days later, they called to advise that they had the part and asked when it would be convenient to make the repair. We scheduled an appointment for three days later. They called in the morning to verify the appointment, but when my wife's schedule had changed, they offered to come out earlier, which worked out perfectly. They arrived exactly when they said they would, completed the repair in less than 30 minutes, gave us some excellent advice on continued care and maintenance of the unit and were very careful during the entire process to protect the hardwood floors and to make sure that everything was working properly before they left. ARS is a first class operation, and while their labor costs seemed a little on the high side, I've learned over the years that I would rather pay a little more for higher quality...and that is certainly what they provide!

Description of Work: Very Professional, knowledgable and fast.

Description of Work: 3 year old Samsung washer would not turn on. Very polite repairman came out and assessed situation. Determined power board needed replacement. Written estimate was given. The part came in earlier than the anticipated date and the repairman worked with my schedule to get it fixed in a very timely manner. I would not hesitate to use this company again. Thanks, Carol