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Alliance Retail Services

Windows, Doors

About us

Welcome to Alliance Retail Services, Tampa's full service replacement window and door company! We are a full service window replacement and door replacement company. We are the 1st choice for your source of vinyl replacement windows. Alliance Retail Services is the premiere company in the Tampa Bay area and Central Florida for your replacement window installations. We offer our Tampa Bay customers Simonton windows and doors and Plastpro fiberglass entry doors. Our replacement Simonton windows come in vinyl frames while our Plastpro doors are supplied with full composite jambs.

Services we offer

Do you need to replace windows, sliding glass doors, patio doors, french doors or entry doors? Alliance Retail Services offers the following products: replacement windows, vinyl windows, colored vinyl windows, painted vinyl windows, woodclad windows, sliding glass doors, vinyl sliding glass doors, fiberglass sliding glass doors, woodclad sliding glass doors, fiberglass french doors, woodclad french doors, sliding windows, double hung windows, casement windows, awning windows, fixed windows, pi

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

2.52 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
50%
3
0%
2
0%
1
50%


Rating CategoryRating out of 5
quality
2.5
value
2.0
professionalism
2.0
responsiveness
2.5
punctuality
2.5
Showing 1-2 of 2 reviews

Scott P.
03/2014
1.0
replacement windows
  + -1 more
Overview Media All Reviews loading faq... Close Reviews submitted for this Service Provider: 1 to 2 of 2 Filter Reviews By Categories: All Categories Carpentry - Unfinished Decks & Porches Framing Siding Windows By Review Type: All Reviews Services Performed Services Not Performed With Complaints With Page of Happiness Nomination Only Non-Member Reviews Only Member Reviews With Review Media By Grade: All Grades Good (A, B) Grades Bad (D, F) Grades Overall Grade of A Overall Grade of B Overall Grade of C Overall Grade of D Overall Grade of F By Date: All Years 3 Years or less 2 Years or less 1 Year or less A 0% B 0% C 0% D 0% F 100% Review Date: January 04, 2012 Company Name: Iverson Properties LLC. Category: Windows Services Performed: Yes * More Weight is given to a review where work has been completed. Work Completed Date: April 28, 2011 Hire Again: No Approximate Cost: $2,800.00 Description Of Work: We'd contracted him to do window replacements and install a front door, a glass front/screen door and front bay window replacement. Member Comments: Dave came over, the owner, and we discussed what options we wanted on the windows. He said he'd prepare a contract and needed full payment up front to order materials. After going back and forth we went with a higher, Anderson window that cost a little bit more money from the recommendations we got from Lowe's and BBB and AL. Also the time period he gave us fit better in our schedule. We gave him partial payment after getting the contract. I signed and kept a copy of the contract. He came a month and a half later. His people showed up to put windows in and he showed up later to check on the work. He took one of the people with him. The windows still aren't fully installed. They are missing flashing and the molding on the house haven't been put back in place. We've tried to get a hold of him since August to get the jobs complete. He solicitted us for the bay window and front door payments. He came in September to put in front window and storm door and said he'd come to finish the rest of the work. At that point he received more money to put bay window in which was another $1200.00 from us. Which he never came back to finish at all. All the phone lines are disconnected and we are unable to make contact with him. We've called Lowe's who told us they'd terminated their relationship with them. At this point we put in a police report and we'd called another number we didn't have and left a message. It was his private phone. He also took $4000.00 from my in-laws for window replacements but was never to be seen again. We put in our police report to document it. New Hampshire has strict guidelines for this kind of behavior. We'd like the windows because the bay window is falling off the house. We're in the process of looking for him so we can get this project completed. Concerns? Please tell us! Overall F Price F Quality F Responsiveness F Punctuality F Professionalism F View This Member's Profile View Member Review Histogram View all Reviews by this Member Review Date: December 12, 2011 Company Name: Iverson Properties LLC. Categories: Carpentry - Unfinished Decks & Porches Framing Siding Windows Services Performed: No * More Weight is given to a review where work has been completed. Work Completed Date: September 05, 2011 Hire Again: No Approximate Cost: $36,983.00 Description Of Work: Mr. Iverson came to us initially to put a deck on the backside of our house.We signed a contract and he performed as he said he would. The deck was finished in an appropriate time.( There are issues with the deck boards raising at this time). Mr. Iverson knew we were renovating our kitchen and asked to bid on it. We signed a contract at the end of May for $33,150. We first gave him $16,575 per contract which was 50% of the contract money which was going to be used to purchase cabinets and granite given to him June 4th 2011. We picked out our cabinets and granite. We were over budget and gave him an upgrade check for $8,208 on 8th 2011. At this point we were waiting on the cabinets to come in. We asked him to replace an existing deck. We had a verbal agreement of $16,000 on that deck. At that point we decided to purchase our cabinets at $10,000 and use the money we had given him to pay for the start up of the deck. After framing the deck, the cabinets arrived. Mr. Iverson proceeded to demo the kitchen. The Demo was started the last week of July. After attempting to open a wall that was supposed to come down, Mr Iverson stated that there were unforseen additional cost to the sum of $7,200. That check was paid to him on August 2nd, 2011. The subcontractors work wa started in the wall. We have since found out that Peter Lacroix from Litchfeild New Hampshire( Mr Iverson owes him for two other jobs at a total of $3,000), the Electrician, Shane Johnson LSJ Electrical and Brooksde Mechanical, the AC company were never paid. Mr Iverson next asked to pay the next payment of 25% which was not supposed to be payed out until after the electrical, plumbing and drywall was roughed. He told us he needed to pay his workers. An additional check of $5,000 was given to Mr. Iverson on JUly 26th., 2011. Mr Iverson has not been in contact with me since September 5th. He has signed an agreement that he has abandoned this project. We have paid him $36,983 dollars and left us with a framed deck and a demolished kitchen. He walked with a substantial amount of our money.I write this hoping this does not happen to anyone else. Member Comments: See the above. Review Photos: This is the condition of the... This is the condition the deck was... This is the condition of the...
Description of Work: Below you will find reviews of Mr Iverson and his business in Hooksett New Hampshire, Iverson Properties. The Second review is mine. Mr. Iverson sadly stole over thirty thousand dollars from us that we have been unable to recoup. I warn anyone doing or considering doing business with Mr. Iverson. All Reviews loading faq... Close Reviews submitted for this Service Provider: 1 to 2 of 2 Filter Reviews By Categories: All Categories Carpentry - Unfinished Decks & Porches Framing Siding Windows By Review Type: All Reviews Services Performed Services Not Performed With Complaints With Page of Happiness Nomination Only Non-Member Reviews Only Member Reviews With Review Media By Grade: All Grades Good (A, B) Grades Bad (D, F) Grades Overall Grade of A Overall Grade of B Overall Grade of C Overall Grade of D Overall Grade of F By Date: All Years 3 Years or less 2 Years or less 1 Year or less A 0% B 0% C 0% D 0% F 100% Review Date: January 04, 2012 Company Name: Iverson Properties LLC. Category: Windows Services Performed: Yes * More Weight is given to a review where work has been completed. Work Completed Date: April 28, 2011 Hire Again: No Approximate Cost: $2,800.00 Description Of Work: We'd contracted him to do window replacements and install a front door, a glass front/screen door and front bay window replacement. Member Comments: Dave came over, the owner, and we discussed what options we wanted on the windows. He said he'd prepare a contract and needed full payment up front to order materials. After going back and forth we went with a higher, Anderson window that cost a little bit more money from the recommendations we got from Lowe's and BBB and AL. Also the time period he gave us fit better in our schedule. We gave him partial payment after getting the contract. I signed and kept a copy of the contract. He came a month and a half later. His people showed up to put windows in and he showed up later to check on the work. He took one of the people with him. The windows still aren't fully installed. They are missing flashing and the molding on the house haven't been put back in place. We've tried to get a hold of him since August to get the jobs complete. He solicitted us for the bay window and front door payments. He came in September to put in front window and storm door and said he'd come to finish the rest of the work. At that point he received more money to put bay window in which was another $1200.00 from us. Which he never came back to finish at all. All the phone lines are disconnected and we are unable to make contact with him. We've called Lowe's who told us they'd terminated their relationship with them. At this point we put in a police report and we'd called another number we didn't have and left a message. It was his private phone. He also took $4000.00 from my in-laws for window replacements but was never to be seen again. We put in our police report to document it. New Hampshire has strict guidelines for this kind of behavior. We'd like the windows because the bay window is falling off the house. We're in the process of looking for him so we can get this project completed. Concerns? Please tell us! Overall F Price F Quality F Responsiveness F Punctuality F Professionalism F View This Member's Profile View Member Review Histogram View all Reviews by this Member Review Date: December 12, 2011 Company Name: Iverson Properties LLC. Categories: Carpentry - Unfinished Decks & Porches Framing Siding Windows Services Performed: No * More Weight is given to a review where work has been completed. Work Completed Date: September 05, 2011 Hire Again: No Approximate Cost: $36,983.00 Description Of Work: Mr. Iverson came to us initially to put a deck on the backside of our house.We signed a contract and he performed as he said he would. The deck was finished in an appropriate time.( There are issues with the deck boards raising at this time). Mr. Iverson knew we were renovating our kitchen and asked to bid on it. We signed a contract at the end of May for $33,150. We first gave him $16,575 per contract which was 50% of the contract money which was going to be used to purchase cabinets and granite given to him June 4th 2011. We picked out our cabinets and granite. We were over budget and gave him an upgrade check for $8,208 on 8th 2011. At this point we were waiting on the cabinets to come in. We asked him to replace an existing deck. We had a verbal agreement of $16,000 on that deck. At that point we decided to purchase our cabinets at $10,000 and use the money we had given him to pay for the start up of the deck. After framing the deck, the cabinets arrived. Mr. Iverson proceeded to demo the kitchen. The Demo was started the last week of July. After attempting to open a wall that was supposed to come down, Mr Iverson stated that there were unforseen additional cost to the sum of $7,200. That check was paid to him on August 2nd, 2011. The subcontractors work wa started in the wall. We have since found out that Peter Lacroix from Litchfeild New Hampshire( Mr Iverson owes him for two other jobs at a total of $3,000), the Electrician, Shane Johnson LSJ Electrical and Brooksde Mechanical, the AC company were never paid. Mr Iverson next asked to pay the next payment of 25% which was not supposed to be payed out until after the electrical, plumbing and drywall was roughed. He told us he needed to pay his workers. An additional check of $5,000 was given to Mr. Iverson on JUly 26th., 2011. Mr Iverson has not been in contact with me since September 5th. He has signed an agreement that he has abandoned this project. We have paid him $36,983 dollars and left us with a framed deck and a demolished kitchen. He walked with a substantial amount of our money.I write this hoping this does not happen to anyone else. Member Comments: See the above. Review Photos: This is the condition of the... This is the condition the deck was... This is the condition of the...

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$36,983

JACK M.
02/2014
4.0
replacement windows
  + -1 more
The owner promised a rebate to make the sale as I was unable to afford the windows at the quoted price. It has been 3 months and still no rebate. I have called several times and they will not return phone calls. I would not recommend this company to anyone as they are very dishonest. I think the next step will be the state attorney general and the better business bureau. Buyers BEWARE of any promises they make to get you to buy there product ! They finally made things right. The product is very good.
Description of Work: Install windows.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$20

    Contact information

    111 Kelsey Lane Suite A, Tampa, FL 33619

    http://www.allianceretailservices.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    Yes
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Windows,
    Doors

    FAQ

    Alliance Retail Services is currently rated 2.5 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 8:00 AM - 5:00 PM

    Alliance Retail Services accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, Alliance Retail Services offers free project estimates.
    Yes, Alliance Retail Services offers eco-friendly accreditations.
    No, Alliance Retail Services does not offer a senior discount.
    No, Alliance Retail Services does not offer emergency services.
    No, Alliance Retail Services does not offer warranties.
    Alliance Retail Services offers the following services: Do you need to replace windows, sliding glass doors, patio doors, french doors or entry doors? Alliance Retail Services offers the following products: replacement windows, vinyl windows, colored vinyl windows, painted vinyl windows, woodclad windows, sliding glass doors, vinyl sliding glass doors, fiberglass sliding glass doors, woodclad sliding glass doors, fiberglass french doors, woodclad french doors, sliding windows, double hung windows, casement windows, awning windows, fixed windows, pi

    Contact information

    111 Kelsey Lane Suite A, Tampa, FL 33619

    http://www.allianceretailservices.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 5:00 PM