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Air Rescue Air Conditioning

Heating and Air Conditioning, Air Duct Cleaning, Electrical,

About us

Air Rescue is a full-service air conditioning and heating contractor with the ability to service and install complete heating and air conditioning systems. In addition to scheduled service checks, repairing of existing equipment, and installation of new equipment, we can help you find ways to reduce your energy bills through a thorough cost-benefits heating and air conditioning analysis. Cost is determined by the job. Additional phone numbers - (866) 216-2946, (813) 315-3661, (813) 737-3338, (727) 232-4000, (866) 216-2946, (813) 315-3661, (813) 737-3338, (727) 232-4000. See website & BBB for additional phone numbers. Additional fax - (813) 549-0305. Additional website - www.911cold.com. Additional DBAs - Sheppard Air Conditioning & Heating, Inc, Riva Group, Sheppard's Air Rescue Air Conditioning. Additional contact names - Harold J Myers, Stacey Myers, Steve Wilson, John C Nolen, John C Nolen, Mary Grantham.

Business highlights

79 years of trusted experience
Emergency Services Offered

Services we offer

Air conditioning, heat pump, troubleshooting, diagnosis, preventive maintenance, humidifiers & duct work replacement.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.1275 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
61%
4
11%
3
7%
2
8%
1
13%


Rating CategoryRating out of 5
quality
4.2
value
3.7
professionalism
4.3
responsiveness
4.4
punctuality
4.5
Showing 226-250 of 275 reviews

Elsie A.
09/2019
5.0
heating & air conditioning/hvac
  + -1 more
Routine summer maintenance.
Description of Work: Heating & A/C
Rating CategoryRating out of 5
Yes, I recommend this pro

Sharon S.
05/2017
5.0
heating & air conditioning/hvac
  + -1 more
They did a very good job.
Description of Work: Warranty work plus regular service on units.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joy M.
04/2017
2.0
heating & air conditioning/hvac
  + -1 more
See previous note
Description of Work: Recently moved to Fl. Called to get air conditioner checked before it gets too hot. They scheduled us for Tuesday between 9-11. When 10 am arrived and had not heard from, we called and said our appt. time changed.NEVER NOTIFIED. I switched hours with a co-worker to be here and they screwed us. MISERABLE CUSTOMER SERVICE!! Not everyone who lives in Florida is retired!!!!

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Jean V.
03/2017
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

lavinglata P.
03/2017
5.0
heating & air conditioning/hvac
  + -1 more
Yeah, sure.
Description of Work: Check out, and if there is something to fix, they will fix it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$29

Herb S.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Virginia V.
09/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Lamont G.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Aliz D.
07/2016
1.0
air duct cleaning
  + -1 more
unknown
Description of Work: They came out to inspect my AC and said it was a bad fan. I paid them $484 for a new fan motor and they installed it and then said, no, I just needed a new unit. I asked if I would get a credit for my $500 because of a bad diagnoses and they said no and now will not return my calls. Someone else will have to come out and fix the AC unit because I will not use this provider. I am still working to get my money back for something I did not need.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$484

Linda and Bruce S.
06/2016
2.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
1.0
punctuality
2.0


Rebecca H.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Air Rescue Air Conditioning
Thank you for your feedback. We are glad we could assist you!

Todd T.
03/2016
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Air Rescue Air Conditioning
Thank you for your feedback and thank you for choosing Air Rescue!

Jessica T.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
It was amazing.
Description of Work: Fix my air

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Samuel G.
02/2016
3.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They take care of any needs for my HVAC system. It seems like every time they come out they find a very expensive part that needs replacing.
Rating CategoryRating out of 5

Response from Air Rescue Air Conditioning
We are sorry that you had an unsatisfactory experience with our company. We strive to meet every clients needs in a timely and satisfactory manner. Please feel free to call our offices at 813-612-5600 and our Customer Service Lead would be happy to speak with you further about this matter in an effort to better serve you and our other clients in the future.

JEREMIAH C.
01/2016
3.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They replaced all of the air ducts for my HVAC system and also maintain the system. Every time they come out to do a check up they always find additional problems.
Rating CategoryRating out of 5

Response from Air Rescue Air Conditioning
We are sorry you had an unsatisfactory experience with our company. Please call into our offices at 813-612-5600. Our Customer Service Leader would love to speak with you further regarding your dissatisfaction. By doing this we will be better able to serve you in the future. Thank you for your patronage and we look forward to speaking with you soon.

Carolyn H.
11/2015
2.0
heating & air conditioning/hvac
  + -1 more
Not good.
Description of Work: Gave my appointment to another customer because I was not sitting by my phone all morning and just happened to be outside when they called at 11:10am. My service was supposed to be between 9 and 11 am. I rescheduled but they got the time all confused in the office and didn't show up then. I cancelled my maintenance contract with them and have been waiting for over a month for a refund the was supposed to have been made in 7 days. Beware.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
3.0
punctuality
1.0


Response from Air Rescue Air Conditioning
Thank you for your feedback. We apologize that you had a bad experience with our company. We are always trying to learn and grow. We'd love to speak with you regarding your dissatisfaction so that we can avoid these issues while servicing our clients in the future. Please feel free to contact our Customer Service Leader at 813-612-5600.

Sarah B.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: AC stopped working at night, we called and they had someone out within an hour who was polite, efficient and was able to fix the AC. Also provided some recommendation to prevent the problem in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Response from Air Rescue Air Conditioning
We thank you for your feedback. We are happy that we were able to address your problem. Thank you for choosing Air Rescue!

Andrew B.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
punctuality
5.0


Martha F.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Actually recharge on Sunday blowing hot air

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$169

Elizabeth T.
08/2007
3.0
heating & air conditioning/hvac
  + -1 more
It was $69 for them to come out and assess the situation, then fuel charge of $8 and the labor/part was $132. I had to wait for 4 days - slow to respond unless you were an established customer. They immediately said I would have to buy a system within a year because the systems only last about 12 years and ours is 11 years old. He said that a new system would be about $10,000. I am giving them a "C" because they did fix the problem.
Description of Work: Checked a/c system and found that there was a capacitor that was bad - had to replace dual capacitor.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
2.0
punctuality
4.0

$209

ORLOFF S.
01/2007
5.0
heating & air conditioning/hvac
  + -1 more
It went very well, there was a low pressure sales pitch about an add on. Warnings about various pieces of equipment which Scott later checked and said were okay. He tried very hard to sell us a Membership (insurance) which would give us two cleanings a year. Also we could rely on them to give us special consideration for any emergency. All in all I was pleased with the professionalism and also Scott cleaned up after himself even though I offered. I am used to the sales pitches that most companies give to accept their insurance plans so I had no problem turning this one down.
Description of Work: Scott arrived at the designated appointment time. He invited me to tag along and ask questions. We received a flier which was very complete on the work which was performed. This was cleaning and a check up of the condenser and heat exchanger. Also checked the freon and the air temperatures at the duct outlets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Chris H.
07/2006
2.0
heating & air conditioning/hvac
  + -1 more
Friendliness and responsiveness of service tech is grossly outweighed by price gouging for equipment. Un-be-lievable.
Description of Work: Called to diagnose AC unit that wasn't cooling. Service tech saw that the accumulator was rusted out and estimated $1000 to repair. They recommended not putting the money into a 12 year old unit and offered to replace. Estimate for a basic 3-ton heat pump condenser and handler system was $6000!!! Called supervisor and was told they couldn't do it for less than $5000! (Even as a "gold" customer in their service plan) Bought better units and had them installed with local competition for less than $3000. Unethical price gougers.

Rating CategoryRating out of 5
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$69

RICK H.
09/2005
5.0
heating & air conditioning/hvac
  + -1 more
THEY TOOK THE EXTRA EFFORT TO MAKE SURE MY A/C UNIT WAS UNDER WARRANTY SAVING ME MONEY.
Description of Work: SERVICING OF A/C UNIT.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

WAYNE W.
05/2005
2.0
heating & air conditioning/hvac
  + -1 more
THE TECHNICIAN NEVER DID ATTEMPT TO FIND SOURCE OF LEAK, WAS ''CONFIDENT'' THAT THE LEAK WAS WHAT PREVIOUS COMPANY TOLD ME. ALSO, LATER FOUND OUT THAT THE TECHNICIAN HAD PUT IN WAY TOO MUCH FREON IN THE SYSTEM.
Description of Work: REQUESTED A SECOND OPINION TO CHECK SYSTEM FOR SOURCE OF FREON LEAK AND ADD FREON.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$165

Richard D.
07/2004
5.0
heating & air conditioning/hvac
  + -1 more
EVERYTHING WAS LEFT TOTALLY CLEANED UP. NO MUSS, NO FUSS. IT WAS A VERY PAINLESS INSTALLATION. IT WAS GREAT TO GET SERVICE WHEN IT WAS PROMISED.
Description of Work: 16+ YEAR OLD 4 TON AIR CONDITIONING REMOVED FROM ATTIC AND YARD. NEW 5 TON AMANA PLACED. ALL WORK DONE WHEN PROMISED AND IN ONE DAY. UV FILTER ALSO PLACED. WORKING GREAT. 10 YEAR WARRANTY. FIXED BROKEN DUCT.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,537

Contact information

1429 Massaro Blvd, Tampa, FL 33619

http://www.airrescue.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Air Duct Cleaning,
Electrical,
Drain Cleaning,
Insulation,
Dryer Vent Cleaning,
Appliance Repair - Small,
Drywall,
Mold Testing & Remediation

FAQ

Air Rescue Air Conditioning is currently rated 4.1 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Air Rescue Air Conditioning accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Air Rescue Air Conditioning offers free project estimates.
Yes, Air Rescue Air Conditioning offers eco-friendly accreditations.
No, Air Rescue Air Conditioning does not offer a senior discount.
Yes, Air Rescue Air Conditioning offers emergency services.
Yes, Air Rescue Air Conditioning offers warranties.
Air Rescue Air Conditioning offers the following services: Air conditioning, heat pump, troubleshooting, diagnosis, preventive maintenance, humidifiers & duct work replacement.

Contact information

1429 Massaro Blvd, Tampa, FL 33619

http://www.airrescue.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day