Action Lock & Safe

Called Action, set appointment for next afternoon. Arrived promptly and adjusted/repaired our front door deadbolt. Very courteous.

Showed up 15 minutes early. Very professional and courteous. Excellent experience

Provider said the Action Lock and Safe serviced my area. Appointment made and funds for payment withdrawn from an account. The next day, I received a message from Angie's List Action Lock and Safe no longer served my area. Had I not notified Angies List they did not perform work and gotten a refund on payment, they would have happily went about their merry way with my funds.

He did a great job. He was very time-efficient. I was in a position where I needed to get in the house right away and he was really fast in getting there.

They came on time and did a good job.

went very well they were prompt, gave good advice and completed the work quickly and professionally

Great. Saved me a lot of money compared to going to the dealer ( it would have been hundreds )

Fast service and keys work great and great communication.

I was very pleased with the service provided. Professional and on time.

Action Lock and Safe was incredible. I called at 10:45pm because the lock had broken again and this time I could not fix it. It was late on a Friday night and I figured I would get an answering machine and I could leave a message so maybe someone would help me on Saturday. Boy was I surprised when Ed Jurewicz answered the phone. I had heard they were good from Glenn Beck's radio promotions but I was blown away! Ed asked a lot of questions about the door, asked me to send pictures via text and said he would be at my house at 9am. And yes he was here by 9am on a Saturday morning! He immediately came in and got to work. In about 20 minutes he had figured out what the chronic problem was and had fixed the lock and came up with a solution to stop the chronic problem I was having and it only cost me $65.00 on Saturday no less. I would recommend Ed and his company to anyone that needed a lock fixed and he will be my go to company for locks from now on! Thanks Ed!

Exactly as agreed. Arrived on time. Fast and professional.

It was great. The only concern was that I paid more for using the coupon than I would have paid without it. But they were great to work with and the price was still reasonabe

He had trouble with one lock but work with it and tried alternatives and got it to work.

Went great. Very happy with service.

The provider has never contacted me to set up and appointment. I was moving into a new home and was needing the locks changed within a timely period. I had to go to a local locksmith to have the job done. Please refund the cost of this provider.

I had purchased the Angie's list deal from this company over a week before closing on my new house. The company never contacted me until I inquired about the service date. Spoke to them several days before closing to ensure that they could schedule me in for that afternoon after closing. The service provider then stated that they did not want to schedule until closing was finalized and to call them back closing and reassured me that they would come out that day. Closing day arrives and I call as soon as I walk out of the title company and it took a while to get them to remember who I was and what service I had already prepaid for. Finally Ed stated that he would call me back in a couple hours, because he was busy, couple hours went by and no call, so I call them back and had to tell them once again where and what service was to be done and he stated he would have his guy call me when he was on his way but would be there by 4pm. His guy called me at 3:15PM asking where service was to be completed and he stated that he was on his way but was far away and would get there when he could. He did arrive close to 4PM, Very nice guy and very helpful, he was able to complete the job within 15 minutes and did a great job. Overall, once you get them there they do great! It's getting them there that was a headache.

They sent a true craftsman in a truck which was a key repair store on wheels.

Salesman was very knowledgeable, professional and courteous. The installers that bolted the safe down were on time and very knowledgeable, professional and courteous. I would highly recommend Action Lock and Safe.

The entire experience was excellent. Their sales staff was very helpful in assisting me with selecting the right safe given my needs and space constraints. The delivery team was incredibly professional, prompt and did a phenomenal job installing the product. I would definitely purchase another safe through them.

It went well. He was very professional and kept the house clean. It was very well done.

He was wonderful. I would certainly recommend him. I called several people and he gave me the best price first of all. He even honored a lower price for me when he found out how many tumblers there were. He got it done and was in and out. It was great.

After closing on the house, we decided to have all the keyed locks changed from the previous owner and keyed alike. When the technician arrived we realized that there were many more keyed locks in the house than we originally thought. Some old locks had been painted over. There were locks from three major lock manufacturers. The technician (who I learned was a subcontractor for the company) seemed very eager to get on to his next job. Unilaterally he decided that it was best to fix only the four primary locks rather than tackling the more difficult issues. Not the best attitude nor what we would have preferred. I'm sure there could have been other solutions to some of the locks had he been more engaged.

They were very punctual. They are very courteous. The gentleman who came actually saved me some money by moving the old lock from the front door to the garage door. I would use them again. They even called ahead of time to let me know who they were sending (Earl) because I would not be able to see their ID through the door as I am visually impaired. They also cleaned up after themselves. It was an all over pleasant experience.

Service called before arriving. Services were professional and quick. I needed a lock fixed and re-keyed; they handled this perfectly.

I called Action Lock and Safe in the morning and Phil came out within an hour. He called ahead to let me know he was on his way. Phil assessed what I needed and went to work changing out 3 single deadbolts for 3 double deadbolts and re-keyed 2 doorknobs so all doors worked with the same key. My old deadbolts were left with me. (I also requested 3 screen door locking latches be changed out with new ones due to lost keys and one latch being broken. That was not something they carried and Phil recommended I call a screen company which was no problem.) He was very professional and a pleasure to talk to. This was actually my first time ever calling a locksmith and I wasn't sure what prices to expect, but the price I was charged seemed reasonable. I would recommend Action Lock and Safe and use them in the future.