Action Air Conditioning Inc

Have been with this Company for over 15 yrs. Called in a service call. My unit is 3 yrs old. Sent over one tech and Part ordered and replaced. Cost was very high. No receipt given was to be sent by e-mail and had to call a few times before it showed up on line. No explanation of services by tech on the day of service. Part was covered by warranty but not services. Two attempts made problem not resolved . Third attempt wanted to charged me another absorbeted amount to be charged was another problem (reversing valve). Feel tech was not very knowlegable. Was very rude at the presentation of the quote. I feel the problem was misdiagnosed and service not done properly. Was not here for a long time. Had another company come in to get a second quote. Feels the problem was with the reversing valve all along.

Action air is the best. Always do a great job and everything is running smoothly now.

Great! We had problems in two of our bedrooms. They were significantly hotter than the rest of the house. They gave us a detailed solution for fixing it that we were able to have confidence in. Their competitors did not. We have had a saving on our electric bill of approximately $150 per month. We were happy with everyone from the company that worked on our project. Thanks, Action Air.

It went great! My job was done quickly, professionally and the price was perfect for my budget.

Amazing team installed the unit in Last few weeks. I would use them again. It was done quickly plus cleaned up above my satisfaction. ACTION AIR really knows how to do things the right way and I recommend you use them for their knowledge and expertise in the Air Conditioning system.

Excellent customer service! This was my third property that I purchased a AC unit for, great experience as always!

Action Air Conditioning and their employees we're great. The owner Dave came out to give me a quote on a replacement unit and my wife and I decided to use them on the spot. Dave couldn't have been knowledgeable and honest with us. We were very happy with the install process and we even noticed a drop in our electric bill. I would recommend Action Air Conditioning to all my family and friends.

My Action Air experience was excellent. From the help with financing a new unit and to the install team who was in and out in no time, top notch service!

Awesome.. They were fast and service was superb.

Really well! Great service! I highly recommend them!

It went fine but we had a problem about the papers and I'm trying to bring the back out but I'm having a hard time.

Had service contracts w Action Air for years...most experiences "Okay". However, more recently, seems that "routine" check ups resulted in recommendations for semi- to major repair/maintenance items. Became so common of an occurrence that I began to wonder if all were legit. When I balked at doing the work the response consistently became "Well, you can probably get away with..." type responses...still more $$$ pursued, although far less. When I decided to not do ANY of the work NO issues resulted after time passed, further causing me to question legitimacy of initial findings. EXAMPLE: In once instance, when I DID agree to the work (blower motor replacement at OVER $1k), the incorrect part was ordered, resulting in time span of over ONE week from my initial call to installation of the CORRECT motor. This was after several days of waiting for a technician to be able to arrive...which, with my service plan, is already in issue as I was supposed to be a "preferred" customer under this plan. The above occurred earlier this year (2018). I've since moved, no longer intend to employ Action Air for ANY air conditioner needs, have found a VERY REPUTABLE company that I would recommend w/o hesitation: First Response Heating & Air Conditioning. I'm now reminded of how it SHOULD work, and am posting this as a warning to others re Action Air.

great !!! was able to do it on a Saturday which worked out great for us. One of the young men that installed the unit was a helper on the unit Action Air installed for us almost 20 years ago - now he was the lead installer :) They did a great job, was on time, cleaned up any mess, was polite and efficient.

It's still under warranty. They're excellent. I've used them for the last 10 years. They've always been responsive. They've always done what needed to be done. Their prices are reasonable. I wouldn't say they're cheap but reasonable. I have been in contact with 5 of them so far and they've all been terrific people.

They are great. They did a good job. The quality is very good. They took about a week, but I was on the schedule. Their punctuality was good. Their professionalism was excellent.

They usually send two people and the work takes 30 minutes. They provide a six-month guarantee on a break down after their service.

The service is fine. Their technicians are fine. They are just a little pricey. They are the ones that installed our units. We have a contract with them. It was very expensive.

Their price is competitive. They are not the cheapest, but they are good. They are honest and really work with you if there is a problem. They provide good, quality service with good, quality care. They are trustworthy.

They were just very upfront about everything. We haven't had a problem since. The technicians are great.

We are always very pleased with them. They do a great job. They're very dependable. Their price is probably right in the market. I think the pricing is good. They're just a straight "A" company. They do what they say they well, they're reliable and dependable. They provide a quick service.

I have a maintenance agreement with them. They come out whenever I need them to.

I felt comfortable enough to have them upgrade my air conditioner from a Freon on unit to a non Freon unit.

It was a reasonable cost. I had a few estimates done and there were the ones we were comfortable with. If we have a problem they will talk us through the problem or get someone else. They are a Trane Dealer. They offered my quality equipment for a reasonable price and that is why I went with them and stayed with them.

on 1/10/17 tech replaced capacitor in system, system was running when he left $317 later on 1/20/17 unit wasn't working, called action air, they said they would send out tech, but would charge another $69.99 if it wasn't a warranty repair. Tech arrived and said he found a burned wire , and said repair would be $150. We thought this was over priced and should have been covered under the 1st repair. Tech was rude on the phone, so we tried to call a manger, but none were available, but somehow the tech was able to reduce the price to $57 for the repair. After some discussion, we agreed to pay the extra $57. but the tech got in his truck and left without saying anything or repairing the unit. After calling Action Air back the following Monday, we were told they were not going to repair the unit or refund the original $317. and said "maybe we aren't the company for you". I agree with this statement. on 1/24/17 a/c unit was repaired by another company, which found that the capacitor was bad and that the wire Action Air wanted to replace, did not need to be replaced. So that leads me to think they wanted an additional fee to perform their warranty repair. Also when the Action Air tech left, he left the unit with loose wires just hanging inside, this could have been a fire hazard we called Action Air on 1/24/17 trying to get a refund for our $317 (which we need) but was told the manager was busy. we called Action Air again on 1/26/17, did get to talk to a manager, and was told he would not offer a refund and that maybe we aren't the company for you. we are still trying to get our money back

The only issue that I would actually say about Action Air is I wanted to bring my own air conditioning controller and they told me I had to use theirs. I couldn't use one of those third-party ones I wanted to use. It was like a smart app and they told me I could not use that or I'd void my warranty. People can actually use their app on their phone and it has to go with smart Wi-Fi connection with their thermostat and they told me I actually had to use their thermostat or I'd void the warranty.