Al'S Old School Plumbing

Let me say first that we had this work done before we were on Angie's list. We have just today had new work on the shower faucets done by a good company, and would like to advise people about our experience with AOS Plumbing. "My" shower faucet (the kind you pull out to turn the water on, and turn sideways for hot or cold) had stopped working. We also wanted valves installed on the lines to the toilet, so we could turn off the water to the toilets when we went on vacation. The man who came out was very pleasant, I'll say that for him. He put some new parts in my shower faucet, and seemed to have fixed it. He also installed valves on the water lines to the toilet. Within a couple of days, my shower faucet stopped working, and one of the toilet valves began leaking. The very pleasant man came back and screwed down the valve harder, stopping the leak. He also fixed my shower faucet, explaining that he had used the wrong part the first time. As a perk, we thought, he said that he would replace my wife's shower faucet for the bargain price of $150 (having already charged us $430 for the other work). We don't know if he did anything, since my wife's shower faucet broke this week and, when it was replaced today, the insides looked very old. The plumber who fixed it today said it was original to the house. As for the valves on the toilets, the very pleasant man removed metal water lines and replaced them with plastic ones, which are not as secure, since they can break. He also used plastic washers to attach the lines to the toilet; these will break, we have been told.

Five (5) year warranty. In January 2014 spray head refused to switch from spray back to stream mode. Called AOS. They used numerous excuses to avoid honoring their warranty such as plumber on vacation twice, he will give you a call when he is coming several times and twice the phone rep advised he would have one there that day. Both were no shows. I gave up and had another plumber install a new faucet of my choice. NOT recommended!

I liked them. It was a very small job, so it's tough to get a sense of how they would deal with a larger job. The guy was very knowledgeable, and he explained things. The next time I have a plumbing job, I'll use them.

Appointment was made quickly and service technician arrived as scheduled. He was very professional and quickly diagnosed the problem and explained what was required and gave me an estimate. His cost was very reasonable as compared to a previous estimate I received from another plumbing contractor. He had the parts available and completed the work immediately. He was very neat and left the work area spotless.

I called out AOS Plumbing because I had no hot water. They responded in a timely fashion and was able to restore my hot water service at a reasonable price. I was so impressed with their service, that I asked the plumber to clear a sink drain that had been stopped up for weeks. He happily obliged and took care of it on the same visit, saving me a return trip fee that some companies charge. I am pleased with the overall experience and can only say good things about them.