Window World Of Tallahassee Inc

Good News: Window World installed new windows in my whole house in March 2014. They are Double Hung White 4000, Obscure Glass, Solarzone ELite Low E/Argon Gas filled. Bad News: January 2017, one window cracked on the inside for unknown reason. Good News: Window World was responsive and replaced the window. Bad News: January 2018, two windows developed spots inbetween the double paned glass. Good News: Window world ordered replacement windows and I am awaiting delivery and installation at this time. So far, I have my doubts about the quality of workmanship in manufacture of Window World windows. When I initially called Window World for replacement windows in 2014, I was certain I was calling the best there is. Now..........

Excellent. Very happy with my purchase, the installation, and most of all....love my new windows!

The install crew (Anthony and Chris) arrived at our house shortly after 9 am. The promised time was between 9-10 am. They finished up the job of installing 7 windows at 2 pm. They were very nice, professional, courteous, considerate, and did a fantastic job with the install. They were both very efficient. Many times workers will come and sit or stand around or play on their phones etc. But both guys were on task and finished up ahead of schedule. The windows look and work fantastic. The inspection was done a week later from City of Tallahassee. There was one screen that had a little hole in it, but WWT immediately placed an order for a replacement and it will be replaced as soon as it gets in. Wonderful product, customer service, and great price. All-in-all a great experience starting with my online inquiry to get an estimate, the sales/estimate person in our home explaining and answering questions, office staff setting up appointments and follow-up phone calls and emails (Sarah and Marcy), and the install crew's punctual and professional job. Would highly recommend WWT!

One of the worst customer experiences I have ever had. Do not contact Pam Cunningham. She is rude and ignorant. Called for a service on French doors that they don't even fix. They didn't tell me this in the call but when technical showed up they stilled charged me $75. And he was there for 2 mins and didn't do anything. Pam was rude and didn't care about my side of the story. She was never going to give up the service charge and wouldn't even let me talk. If you value your time and money I suggest going somewhere else. Anywhere else. Never use Window World of tallahassee.

Arrived on time. Managed to get those old "crank" windows out, he had all the tools he needed. Excellent job and recycled the old windows. Quick and very professional. The Windows look great, don't leak and keep out the noise.

Had all windows on my home replaced by window world of Tallahassee, Florida. The installation was completed 2 days before Hurricane Hermine hit us. I had major anxiety as to how they would perform since I had not even experienced a thunderstorm with them let alone a Hurricane, Well they performed very well and even the noise was cut down. Window World did everything they represented to me they would do. Good price, excellent value and installation. Very professional business and people.

A perfect experience from beginning to end. Prompt service & professional staff. Easy to correspond with via email & phone. I felt comfortable enough to come to installers in my home while & went to work.

They're great. They've got great customer service. I don't have any problems with them whatsoever. The work turned out fine.

It went very well! I would recommend them to anyone looking for a window contractor. Job was started and completed in the same day. They gave us clear instructions of what they expected the work area to look like.

I was unable to get off work, so I left a key for the installation technician. He showed up on time and when I came home for lunch, he had already completed installing 3 windows. There was no visible mess in the house and I noticed that he was careful to remove the pictures I had forgotten were hanging on the wall in the living room and carefully laid them aside. He was polite and answered my few questions and went straight back to work. When he completed the job, he locked up the house and left the keys for me where we had indicated. There was no mess for me to clean up and no damage to the walls or surrounding areas of the windows. I was very impressed with the quality of the work, the product and the honesty/integrity of the technician and the company. Everyone I spoke with during this process was very polite and professional. I highly recommend this company should you need replacement windows.

Planned on doing half the windows but the price was so good we decided to do the entire house. Excellent customer service setting up the onsite measurements and consultation. Very pleased with the materials, workmanship would have been excellent minus a few dents to my window sills/scraps on the wall from the installation. Installation crew was courteous/professional, half an hour late but we live on the outskirts of their territory. Two-day job (14 windows) and the site was left very organized after day one. Crew made me aware of a cracked window and immediately ordered a new one. Other than a few bumps on the wall and a misunderstanding for the install appointment, I rate the experience A+ and would highly recommend Window World.

They were fantastic from start to finish, the office was very polite and professional, the technician that came out was very clean, careful, efficient, and hardworking. I was very pleased with their service, and look forward to having him fix our sliding glass door.

I ordered the windows and they got here quick. Only took tow or three days left the house nice and were nice people. Half the price of a major company.

First I would like to say that my biggest complaint is that the person that came out to give us the estimate did not pay attention that we wanted FULL SCREENS for all windows, and he ended up writing up half screen, and we had to pay an additional $300.00 for full screens AFTER they already installed the windows with the half screens. Other than that I am very satisfied with the windows. We got EXACTLY what we wanted. We were very surprised that the price was so much less than we spent on window replacements in other homes in the past. I was very glad that they suggested side opening windows over the kitchen sink and bathroom, as it makes it so much easier to open! I would highly recommend these guys. I was not around during the install period but my husband said they were nice guys and had everything completed in 2 days, and most importantly worked with his sleeping schedule.

We bought whole house, double-hung Window World windows two years ago. 1) The purchase process was tense as there were several unexpected extra charges such as the one to remove the original, steel-frame windows. It is, in my opinion, a bogus extra charge because the frames were easily removed. One small slice with a small saw, one jerk on the frame and it was out. Cannot imagine another type of frame being easier to remove. 2) Be very careful if ordering double-hung windows that they are installed in such a way that they can be locked, especially larger windows. It takes careful installation to get them in exactly the right position to make the locking mechanism work. 3) Customer service is handled locally (as compared to where the windows are manufactured ? Akron, Ohio or at the franchise headquarters in NC) and it is awful. I called to make sure the special windows we paid extra for were, indeed, installed and were installed in the correct windows. The ?support staff? acted as if I were a big nuisance to request this information. Their records were not in a condition that they could tell me how to determine if the windows were installed in the correct location. It took a call with the male owner, who was greatly annoyed with me, and a visit to our house by his wife to ascertain that the windows were installed correctly. While dealing with them on this issue, the company attitude was that I was being unreasonable to request this information, even though these two windows looked exactly the same but had different "extras" associated with them (UV protection and thermal protection. As far as I can tell the windows themselves are fine. After a year-and-a-half, there is one window with two small spots of rust and a small area with corrosion. I hate to think about having to call them to get these corrected should that become necessary. The installers were great - took great care to not step on plants, to replace or repair loose stucco that came out with the old windows, to remove all debris. The primary installer left his phone number and came back the next day to respond to a few minor issues of window adjustments and missing caulk. They were great to deal with, unlike the owners.

They offered interest free financing for 1 year. The installer Joe W. was awesome. They had to replace 2 windows that were broke in shipment, but that went very smoothly. I highly recommend them.

Tony & Jim from Tooth & nail did an excellent job, clean & did the job in a timely manner.

On 6-18-14 I received a quote for 8 new windows in my home. I was very pleased with the price as it was less than ½ of what I was previously quoted from Home Depot. I was told it would take 3 weeks to manufacture the custom windows and that I would receive a call to schedule installation as soon as the windows were ready. I scheduled my install date for 7-24-14 and was told the installer would be at my home by 10am. Eric the contractor showed up late, but did give a courtesy call to say he had to stop by a previous installation on the way. He was efficient with his time to make up for being tardy and was able to finish all but 2 before it started to rain that evening. The next day, Eric showed up at the scheduled time and finished the last 2 windows and all the seal and caulking, but had to schedule a 3rd day of work for the outside metal trim as he needed to acquire a tool that another contractor had. Overall, I am very pleased with the look, quality, and price of the windows. I felt the tardiness and lack of tools was a bit unprofessional, but Eric?s pleasant attitude and friendliness made up for it.

They sent someone to my house and explained all the different options. They told me two days to install and did job in one complete day. I have not had to set my thermostat as low as I normally used to, it has already taken effect on my electric bill saving me money. I also have not heard my neighbors like i normally did and I didn't even hear it raining the other day. I had a special coating done on two of my rooms due to the sun always beating in making the room hotter, the room has been cooler since they installed the windows. Had all windows installed in one day about 10 hours. They traveled an hour to me and an hour to get home. I was very impressed. They brought their own vacuum and tools and equipment. They did a full clean up and offered to help move furniture that was in front of windows. Super nice and very pleased. I have already recommended them to 4 people.

This was a great experience from start to finish and refreshing to encounter excellent customer service. Kirk the owner came out to do the sales pitch and measurement. I was very satisfied with the high level of professionalism and customer service displayed to my mother.

It went very well and very professional. Excellent!

Kent arrived and was ready to go to work. It took a little over seven hours. He did a good job and cleaned up any mess. This is the second home we have had replacement windows done by Window World and were pleased with their work.

Punctual and friendly for estimate and on all work days. Process was described during estimate, then reiterated in thorough and plainly written instructions which accompanied formal bid. Forms needed for pulling permit, etc. were thoroughly explained; the questions/concerns I had were concisely & completely answered. Job took longer than originally forecast due to 1 intervening service call, 1 worker out sick, and SNOW DAY!! (no kidding!) These circumstances could not be avoided; they did work hard and long to get the job completed within the week. They abided my wishes of putting their staging area in the back yard (we had good access); it was always kept tidy. Clean up each day was fabulous; on the last day I found less than 5 pieces of stray trash!! Our new windows look so much better-- from the street and through the glass-- than our old ones from 1989, and operate so much better, too!

Kirk did the best demo with the actual product. I was surprised there was only one installer. Jason did a fine job all by himself and he did the 14 windows in one day.

Window World provided excellent service. Jason, the installer, was conscientious, friendly, and did an excellent job.