TERRY'S POOL Service

Be careful with these guys. They inspected the pool of a home that I ended up buying. In their inspection, they recommended that a leak around the air pump needs to be fixed. They also gave me a price to do that. I hired them to fix the leak. They did and sent me an invoice that was twice high as the price they initially gave me. They adjusted the invoice a bit after I complained about changing their word but still the invoice was much higher than what they had told me. Their inspection was also not really helpful and they failed to tell me about other issues. My only star was because of the pool guys and dispatcher who were fairly nice. The company is not honest and does not care about the customers.

My parents pool was consistently dirty after cleaning and they have a covered pool. Furthermore, If you have any other choice, make it. I would suggest filling in your pool before you use this company. I don't like doing business with hypocrites nor those so selfish they cannot see reason. Let's just say that this company refused to honor the probate requirements related to my father's passing, his debts, and accounts. The woman who handles their business affairs even suggested on numerous occasions that I disregard the probate process and just pay her. Ironically, they turned around and sued us. I guess legal remedies are only good for Terry's Pool Service. Worst decision made was to engage with this company. Find anybody else.

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They show up on time every week and have been doing a great job. Friendly and willing to answer questions.

They never showed up and never followed back up.

It was all done in a timely manner. In addition to repairs, the owner is good about making suggestions that will enhance the life of the pool as well as the equipment. I have nothing but praise for the services I have received for the past years.

The girl in the office was polite and so willing to help! Great employee. Thank you

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They were professional and they did a good job.

They do a pretty good job. I've been through 3-4 pool providers, and there's always some debris on the bottom of my pool. I don't know why. I always think that if they'd turn off the pump and then look, they'd see more to clean than when the pool is running. These guys do come reliably (cannot say that about some I've had), and they leave a slip of paper in the door so that I know that. Sometimes, the pool pump is set to run more hours than I've told them I want it to run. Anytime I've had a problem, though (e.g., apparent leaking), they're here quickly, it gets fixed, and we move on. Altogether, this is a good bunch. I think the price of all pool service in TLH is outrageous, but that's because in other parts of the state, it's more competitive, and therefore cheaper.

Always responsive to phone calls, problems or scheduling requests because of our dog being in the yard. Always Polite and professional. We will use them again when warm weather arrives.

This subcontractor was doing the concrete work for my main contractor at some set price. Despite having a set price for the job I couldn't help but notice how he did not take any shortcuts and actually did some quality additions in his work that wasn't expecting. Mr. Beck was there the whole time with his crew making sure they did the job according to his standards. It was obvious that Mr. Beck took a lot of professional pride in his work and wasn't trying to get it finished as quick as possible to move to the next job. Even though this project would probably be considered a very minor project I appreciate the care and professionalism that was put into it. Additionally, Mr. Beck is a very pleasant individual to talk with.

Repair was fine. Charges were out of this world. Recommend getting exact Estimate before they start ! IN WRITING !! They Charged me $150 for trip to my house. I live in Tallahassee, Not Oregon !!

Work was satisfacualy. Dispute is changed me $150 for trip to do the work. I refused to pay for travel time. Also charged me $80 to vaccumn pool and in the past was only $50. Same size pool 16/32. They should of told me the increase and I wouldn't of allowed them to do it. I have cleaned the pool myself for 30 Years and it took no more than an hour. They said it sometimes takes 2 trips to clean pools ? What do they think I have an olimpic size pool !! They have filed in small claims court for the $150.not good business sense. I am 65 Retired on Social Security and small pension and Veteran of Vietnam War 4 Years in United States Air force and this charge and lack of perfessionalism is not acceptable. It appears to me they need to really want the $150 then they have lost a customer and future clients. I have worked as a consultant in Tallahassee state government and would and will not recommend this service from them. Larry Morphet

I found them on Angie's list, they were very helpful, friendly, and professional---and very close to home.

They did an excellent job. They were responsive and took care of what was need in a timely manner.