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SHIELDS APPLIANCE SVC INC

Appliance Repair

Reviews

4.615 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
7%
3
0%
2
0%
1
27%


Rating CategoryRating out of 5
quality
5.0
value
4.6
professionalism
4.7
responsiveness
4.3
punctuality
4.8
Showing 1-15 of 15 reviews

john M.
07/2017
5.0
appliance repair
  + -1 more
Good. The dishes are getting washed.
Description of Work: Dishwasher repair.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

MP C.
06/2016
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard S.
03/2016
5.0
appliance repair
  + -1 more
It went fine. Showed on time and professional in his work.. Would use again.
Description of Work: Repaired Bosch dishwasher; as it turned out he was aware of a recall concerning the problem we had and fixed it at no cost to us. Assume he will bill Bosch. Have used Paul before and will again if needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

glenarva R.
02/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: Fixed Bosch dishwasher and fixed replaced convection oven fan

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Thomas M.
05/2015
5.0
appliance repair
  + -1 more
Excellent, expert work. We have had him come to our house twice before. The first time to replace a door on our then brand new Bosch refrigerator which was found damaged when unpacked. The second time to fix a faulty switch on our Bosch dryer. All times professional, expert, and right the first time.
Description of Work: Mr. Shields installed a large gasket on the door of our front-loading Bosch washer. He did the job flawlessly.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Mark S.
12/2014
4.0
appliance repair
  + -1 more
unknown
Description of Work: Fixed my Viking stove. Shields is fine when Paul decides to respond to a request. I had to use another more expensive service this last time because Shields simply do not respond. | |I had also asked Shields to fix the racks on my Viking dishwasher so that they would slide. He promised to do so, but months went by without his getting to it. He then told me he could not get the required parts. I went on line and got the parts, and was able to fix the rack's wheels myself.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
2.0
punctuality
4.0

Yes, I recommend this pro
$120

Alcione M.
07/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Mr. Shield fixed our F&P washer. He returned my call the next day. He had to order parts and two days later, my washer was working perfectly again. Mr. Shield was very professional and gave me excellent tips on how to care not only for our washer but also for our kitchenAid dishwasher. I am very pleased with his services and would strongly recomend it. | |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Jennifer M.
03/2014
5.0
appliance repair
  + -1 more
Mr. Shield is very professional. He comes when he says he will and does a great job. I trust him completely and we are very satisfied with his work.
Description of Work: Fixed problems with Viking oven and stove.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Heather R.
09/2013
1.0
appliance repair
  + -1 more
The one time that he did come by (2 YEARS AGO), he was very nice, prompt, and seemed that he would help.....but, I have NEVER been able to track him down since. I've tried several times to no avail. VERY very frustrating.....my ice maker still does NOT work...
Description of Work: I have made multiple calls to Mr. Shields in desperation to have my Thermador freezer repaired. He does not answer nor return the calls. He is, unfortunately, the ONLY person in the Tallahassee area that can provide this service for my specific appliance if it was not purchased at Mays Munroe, which it appears that it wasn't.....

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Deborah T.
09/2013
5.0
appliance repair
  + -1 more
There are ONLY 2 providers in Tallahassee that service Viking gas ranges: Mays Monroe will only provide service IF you bought the product from THEM so that leaves only Paul Shields. As with other reviewers, I had difficulty getting in touch with Mr. Shields and after 2 weeks of calling and no response, I actually planned to visit Angie's List to see reviews of Paul Shields and to give him an and quot;Fand quot; rating due to my high level of frustration and no hope of getting my range repaired : and gt;(. However, Paul did finally return my call. He was very apologetic about the delay - his is a one man operation where he answers phones, orders parts, and does the service calls, and he IS in high demand so he gets backed up. He does prioritize work - responding to those with a dead refrigerator before a non-working range for example and that is good but results in delays After his call, Paul came that day. He was extremely professional, very quickly identified the problem and replaced the parts. He also provided advice and helpful information about my range. It is clear that he is knowledgeable,is very good at, likes and takes pride in his work. Bottom line, his work is excellent and highly recommended (especially if you have Viking appliances not purchased at Mays Monroe) but be prepared for difficulty in getting in touch with him.
Description of Work: Replaced two ignitors in my Viking Professional Series gas range

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
2.0
punctuality
4.0

Yes, I recommend this pro
$229

Lynn M.
05/2013
1.0
appliance repair
  + -1 more
It did not go, since I was never in contact with Shields.
Description of Work: Never returned phone call.
Rating CategoryRating out of 5

Brandi A.
05/2013
1.0
appliance repair
  + -1 more
Never made it
Description of Work: Left multiple messages and calls. Called back left message stating he wrote down wrong # so I called back multiple times again no response. Guessing he is making to much money or to much work to worry about it.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Chris V.
10/2012
5.0
appliance repair
  + -1 more
First class service. Recommended by a local appliance dealer. A little tough to get a hold of, but after Paul called back, it was absolutely the best appliance service I have observed in 25 years of home ownership. Diagnosed the problem with the igniters in ten minutes and twenty minutes later he was done, testing and all. Amazing. During the idle time while testing and waiting for the oven to warmup. He talked me through two fixes on our refrigerator door and recommended maintenance on an ice maker.
Description of Work: Serviced our gas oven after another company repeatedly dropped the ball.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

J B.
12/2011
1.0
appliance repair
  + -1 more
I can't describe any work performance since no work took place. I would at the very least expect a return phone call from someone you have left multiple messages for over several months. It is very disrespectful to completely ignore a potential customer. We used another company that was fabulous. I think it was Smith's Appliance. Call them instead.
Description of Work: My husband and I left a number of messages for Mr. Shields over several months to discuss repairing my cooktop and ice maker. Mr. Shields would never return our calls. Apparently he doesn't need any more work.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Thomas M.
08/2011
5.0
appliance repair
  + -1 more
He was honest, diligent, and persevering. Well worth the money I paid.
Description of Work: Troubleshooting start problems on a Bosch frontloading dryer. Initially a $250 control board appeared to have the problem, but Mr. Shields discovered replacing the board with a new one did not fix the problem. He reinstalled the old board, found some wires that had worked themselves loose over some years, re-fastened them, and the problem was solved.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

    Contact information

    1130 CLYDES LN, Tallahassee, FL 32310


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Repair

    FAQ

    SHIELDS APPLIANCE SVC INC is currently rated 4.6 overall out of 5.
    No, SHIELDS APPLIANCE SVC INC does not offer free project estimates.
    No, SHIELDS APPLIANCE SVC INC does not offer eco-friendly accreditations.
    No, SHIELDS APPLIANCE SVC INC does not offer a senior discount.
    No, SHIELDS APPLIANCE SVC INC does not offer emergency services.
    No, SHIELDS APPLIANCE SVC INC does not offer warranties.

    Contact information

    1130 CLYDES LN, Tallahassee, FL 32310