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SafeTouch Security of Tallahassee

Home Security Systems

About us

SafeTouch Security is the choice for guaranteed protection at your home or business. Only state-of-the-art burglar, fire and medical equipment is used. Our average response is 14 seconds; we guarantee a 45 second response. With all new accounts, a parts and labor warranty is included at no charge. The 2way Communicator we install verifies the emergency, allowing us to request the most appropriate response by authorities. We own and operate the nation's only disaster resistant monitoring station. With credit approval, there are no installation fees. Initial monthly rates are dependent on a custom design for your home or business. Prepaid agreements offer significant discounts. Loyal customers receive a rate decrease after 3 years. No subcontractors are used; all employees are background checked, drug tested, and finger printed. Special discounts are available to Angie's List members if they schedule their consultation by calling 850.590.6908. License Numbers - FL-EF0000233, GA-LVA004188, SC BFS12423BAQ.

Business highlights

41 years of trusted experience
Emergency Services Offered

Services we offer

Residential burglar alarm, residential fire alarm, residential medical alert, commercial burglar alarm, commercial fire alarm monitoring & security systems.

Services we don't offer

Commercial fire alarm installation & maintenance.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.07 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
0%
3
0%
2
14%
1
14%


Rating CategoryRating out of 5
quality
4.1
value
3.1
professionalism
3.9
responsiveness
3.9
punctuality
4.3
Showing 1-7 of 7 reviews

Roni L.
01/2021
1.0
home security systems
  + -1 more
Horrible company and horrible customer service. VERY shady business. Don't waste your time or money. Go elsewhere!!!!
Description of Work: Security System

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$1,200

Janice S.
05/2017
5.0
home security systems
  + -1 more
It all went very well!
Description of Work: ST installed a new security system

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

sarah B.
03/2017
5.0
home security systems
  + -1 more
I love Safetouch. They always have deals going and they are very professional with very quick response times. I like have a 2-way communication system to speak with them directly.
Description of Work: I already had service with them for over 13 years and we needed an upgrade

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99.99

Steve D.
06/2014
5.0
home security systems
  + -1 more
Serviceman was on time and prompt. Replacement took several hours (it is a large system). Very satisfied with system, monitoring and service. Safetouch is a bit more expensive, but is really good. All their people are very professional.
Description of Work: replace batteries on all units. Re-set system to delete garage door.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Steve D.
06/2014
5.0
home security systems
  + -1 more
unknown
Description of Work: This was the replacement of batteries in all the sensors. There was no charge for this service. This was the first time they have been out (no issues.) Their service rep was on time and professional. The original costs was higher than "advertised;" however, we have several added features (more than one zone, added smoke alarms, and pretty much full coverage on a two story house.) They do monitor and they have been responsive when we have set off alarms accidentally. We are satisfied customers.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bruce K.
02/2013
2.0
home security systems
  + -1 more
We wanted to upgrade our home security system in conjunction with remodeling projects to replace all of the home's doors and windows. The company's sales representative assured us that the company's technician's would work closely with the contractor and without any extra charges. In actuality, the technical service side of the company was not very responsive, would not coordinate with the contractor, and demanded extra charges be paid in advance before any work would be done. Additionally, despite the company's name and advertising, it is not really local to Tallahassee. Calls get answered by a call center in Jacksonville and they are not at all helpful. We cancelled the remaining portion of the security monitoring service contract due to the continuing frustrations in trying to deal with the company's misleading and unsatisfactory practices.
Description of Work: Upgraded and transferred current home security system to this company.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
1.0
responsiveness
1.0

$1,500

Eric O.
04/2012
5.0
home security systems
  + -1 more
The gentleman that did the installation was very good. The gentleman that did the sale did his job; he was a very smooth talker, but he intentionally left some things out. They came highly recommended from other people that used them. I would use them again.
Description of Work: I used SafeTouch Security of Tallahassee to get a basic system. I paid 3 years in advance.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

    Contact information

    2425 Mahan Dr, Tallahassee, FL 32308

    www.safetouch.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Home Security Systems

    FAQ

    SafeTouch Security of Tallahassee is currently rated 4 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    SafeTouch Security of Tallahassee accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, SafeTouch Security of Tallahassee offers free project estimates.
    No, SafeTouch Security of Tallahassee does not offer eco-friendly accreditations.
    No, SafeTouch Security of Tallahassee does not offer a senior discount.
    Yes, SafeTouch Security of Tallahassee offers emergency services.
    Yes, SafeTouch Security of Tallahassee offers warranties.
    SafeTouch Security of Tallahassee offers the following services: Residential burglar alarm, residential fire alarm, residential medical alert, commercial burglar alarm, commercial fire alarm monitoring & security systems.
    Commercial fire alarm installation & maintenance.

    Contact information

    2425 Mahan Dr, Tallahassee, FL 32308

    www.safetouch.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM