RECON Restoration & Reconstruction, Inc.

Great! I highly recommend RECON! They handled my mold issue quickly

Amazing staff and very knowledgeable, professional company. We highly recommend using this company for any type of water, mold or Fire damage! They are next level and actually do what they say which is huge. Thanks again for a job well done.

I had the pleasure of working with Ashley and Steven from Recon, and I must say they provided exceptional service. They were not only knowledgeable but also patient in addressing all my questions and concerns regarding my insurance claim. Their ability to explain complex insurance details in a way that was easy to understand made the entire process much smoother for me. I highly appreciate their professionalism and helpfulness throughout the experience. Thank you Ashley and Steven!

I can't say enough good things about Recon Restoration. We found ourselves dealing with a fire in our home, and it was a total nightmare. Thankfully, they turned a stressful situation into something manageable. They're experts at handling insurance claims. Trust me, that part can be a real headache, but they guided us through the whole process. It's like they speak the language of insurance companies, making sure we got the full coverage we deserved. If you're ever in the unfortunate situation of needing fire/smoke cleaning and you want someone who knows their stuff when it comes to insurance claims, don't hesitate to call Recon Restoration!! They're not just experts; they're real-life heroes in our book! We can't thank them enough.

Very friendly busy and very accommodating. They are not just worried about getting paid they actually care!!!

I’m not sure where to start, maybe the unprofessionalism, maybe how entitled Steven (the owner) thinks he is, or maybe how NO ONE and I mean NO ONE will do work or even consider this company as reparable. Per the company website I called to get a FREE quote and esti. Steven (the owner) came and took pictures and wrote up a quote. He advised me that a third party would have to come and perform an air quality and mold test (Ericks Environmental Consulting-D NOT USE). After getting the results back, Recon submitted the pictures taken at my property along with the report from the Mold and Air test. I had to follow up with my insurance company several times to follow up on my claim. No work was ever actually started or completed by the company (Recon) After finally receiving payment from my insurance company I contacted Recon and advised them I had a check with there company name on it. I asked to speak with Ashley (Stevens wife) who was the one that initially advised me the quote and estimate was FREE in hopes to earn my business. After reviewing reviews on the company along with several complaints about the company I decided to look around for another company to do the work. Steven called me back VERY HOSTILE AND AGGRESSIVELY saying “do you know how much time and effort and resources I used in order to get the quote approved for you” I replied “excuse me, I’m sorry what” he repeated himself saying the same thing again “and advised me that if I want to go with a different company who wants to do the work for cheaper which it would be hard to find them go ahead but he was going to charge me $525 to use their resources”. As the conversation progressed I was able to speak with Ashley however Steven was still in the background giving her guidance on what to say. I contacted my insurance company and informed them I will not do business with this company. I NEVER signed anything saying I owed the company anything for a QUOTE PER the company website. I do not recommend this company, Steven is very unprofessional. I do recommend if you even have an issue with this company file a formal complaint.