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Quality Carpet Care

Carpet Cleaning, Oriental Rug Cleaning, Ceramic Tile,

About us

Neal Bradford began Quality Carpet Care in 1989. Included in our company logo is "our aim is or name", and over 25 years later, now owned by son, Robert Bradford, we are proud and grateful to be considered as the best choice in the area by thousands of repeat clients. Quality Carpet Care has maintained our goal as being the best, not the largest, we have two full time vans serving the Tallahassee and surrounding areas. We offer carpet cleaning, upholstery cleaning, tile cleaning in homes as well as commercial establishments, serving Monday - Friday. Being as we have always been a family owned and operated business, on the weekends, we are with our families, however we do occasionally serve our clients in a time of need, such as move in situations etc. We have continued to keep informed as to the latest technology, always using the highest quality and safest cleaning solutions available...we use in your home as in ours with no compromise. When we named the company QUALITY Carpet Care, our goal was from the beginning to earn that name. To be considered by our clients as the company with Integrity and dependability with affordability has been our mission from the beginning, our family has never wavered from that goal. We never want to forget where our success comes from...blessed by God, with the finest clients any company could ever hope for. Our business is 99.7% repeat or referral and for that we owe a debt of gratitude. Some of our services include: Carpet and Rug steam cleaning *Upholstery Cleaning *Tile and Grout *Pet Stain treatment (removal, and sensitization) *Tar, Paint, Grease stain removal *Red stain removal stain resistant treatment

Business highlights

36 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Carpet cleaning, upholstery cleaning, tile and grout cleaning , area rug cleaning and wood floor cleaning .

Services we don't offer

24 hour flood and fire restoration,

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.017 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
4.9
punctuality
4.9
Showing 1-17 of 17 reviews

Pam L.
08/2018
5.0
carpet cleaners, ceramic tile, upholstery cleaning
  + 1 more
They all look brand new! I could not believe the couch came clean! A National cleaner charged twice as much & didn’t get it cleaned years ago before it was near as dirty. The same with the carpets. The men were friendly & professional. I’d never had tile cleaned but I’m glad I did and would recommend Quality for all your needs!
Description of Work: A very dirty yellow couch cleaned. Very stained carpets cleaned & bathroom tiles steam cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Lori F.
10/2017
5.0
house cleaning
  + -1 more
It was an amazing job. I was so surprised in the before and after! Who knew my brown tile could be while again. Same goes for my carpet and chairs. The tech was here for 4 hours taking his time and thoroughly cleaning my carpet, tile and furniture. Quality Carpet Care is the best in the business, family owned and operated so you know you aren’t getting some minimum wages paid employee that doesn’t care, the owner himself takes pride in cleaning and meeting all of us(clients). I was also provided with the owners direct cell number Incase there was issues, they could be resolved right away, which was not needed I must add. I’d refer Quality Carpet Care to anyone I know and wouldn’t worry a bit about if they’d be satisfied or not!
Description of Work: We needed the whole house cleaned, tile, carpet and furniture.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Joan T.
03/2017
5.0
carpet cleaners, ceramic tile
  + 0 more
We received one quote for all the requested work, and didn't have to worry about add-on costs. Robert and his crew did a terrific job. Carpet and tile/grout are fresh and clean. They took their time and were here about two hours. They were prompt, courteous, professional, and pleasant. The carpet was dry in just a few hours, as promised. We will definitely call them again.
Description of Work: We're selling our home, and needed cleaning for all the carpet in the house, including short pile and berber. We have dogs, so we also requested cleaning for the tile and grout in the kitchen and foyer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Vicki E.
02/2017
5.0
carpet cleaners, ceramic tile, oriental rug cleaning
  + 1 more
As usual, it went great! I have used Quality Carpet Care for about 20 years. I am very picky and they are the ONLY carpet cleaning service that I will use. It is a family owned, father/son business. Quality Carpet Care takes pride in their work and always performs quality service. In addition, they are courteous, kind, honest, and professional. I have had some emergency carpet situations, and they have always come to the rescue. I do not hesitate recommending them for carpet and tile cleaning services. They are hands down the absolute best in town!!!
Description of Work: I had the tile cleaned in 2 small bathrooms, and I had an area rug cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

M L.
10/2016
5.0
carpet cleaners
  + -1 more
These guys have cleaned my carpet for 19 years. They always do a great job. On time, courteous, friendly. Never ANY problem whether I'm home or not. I would not use anyone else. Thanks Robert!
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marianne T.
09/2016
5.0
carpet cleaners
  + -1 more
Great. Professional and on time.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

LORETTA M R.
06/2016
5.0
carpet cleaners
  + -1 more
Robert did an excellent job cleaning my carpet throughout the whole house. Our carpet is old, and even though it was cleaned in December by another provider, it was quite dirty with 5+ people and a dog living here. Robert even adjusted the fan speed and cleaned in corners and moved floor lamps, which usually isn't done by others. He turned off the lights, which also has not been done by others. The carpet was dry enough to walk on within a few hours and it truly looked better than ever. He took his time, too. He arrived at 11:30am and didn't leave until around 1:30pm. Other providers I've used are done within an hour or less, and they have left the carpet too wet. I will definitely use Quality Carpet Care in the future and I will recommend them highly.
Description of Work: The provider cleaned my dirty carpet. I had called for a last minute appointment and he worked with me to squeeze it into his schedule, which was fairly full due to the previous Memorial Day weekend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Shelby H.
04/2016
5.0
carpet cleaners
  + -1 more
Robert Bradford, owner came over to clean the carpets. He is very friendly, on time and works in a timely manner. Amazing services! The Carpet looked brand new! I would recommend Quality Carpet to anyone! We have used them about 4 times over the last 5 years and always get the best quality service!
Description of Work: Cleaned the carpet in some of the rooms of our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Joanna C.
04/2016
5.0
carpet cleaners
  + -1 more
He came in and sprayed my carpets with cleaner. Then he brought his hoses and vacuum in and started. He didn't rush through every room and got any old stains. I have a Bissell carpet shampooer and my floors have not looked this good in years.
Description of Work: The provider cleaned all the carpets in my home. He was on time and very polite. He gave me tips on how to clean up stains that my children make.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Anne S.
01/2016
5.0
carpet cleaners, ceramic tile, oriental rug cleaning
  + 1 more
unknown
Description of Work: They cleaned wool rugs (wall-to-wall) in 6 rooms, plus the bathroom tile in 5 baths. I want to say that this was around $550 and they did a good job. Not every service knows how to clean wool rugs properly and we wanted to make sure we went with a company that would do the work right. This was back in December. We had them come back to another home we are renting out and they cleaned a large master bedroom and walk-in closet for $89 which is their minimum price for coming out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Judy G.
09/2015
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Robert was punctual and very thorough. He takes his time and does a great job.
Description of Work: Robert Bradford is an honest man who does excellent work. He cleaned heavily stained wall to wall carpets, two area rugs, a sofa and a chair. All done to great satisfaction. Robert and Quality Carpet Care are the best in the business.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

Shanna M.
04/2015
5.0
carpet cleaners
  + -1 more
The work done was excellent and fast. He took the time to set the fans and room temperature. No other service ever took the time to do that. This carpet dried faster than any other carpet cleaning I have had previously had done. I would highly recommend this service.
Description of Work: I wanted the traffic areas cleaned and he hit a few spots on the sofa skirt and got out a carpet spot completely that I thought would not come out. .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$110

Robert G.
09/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Neal Bradford and his son Robert are professional in every way. They arrive on time, get out every spot, and leave us with a new-looking carpet. An added bonus is their high level of honesty and ethics. I can leave them working in my home with no concerns whatsoever. They are the only company I use or will use in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

John D.
07/2014
5.0
carpet cleaners
  + -1 more
Excellent job. Very professional. Took great care in cleaning and was very thorough. We have used Quality Carpet Care many times in the past and will again in the future. Best carpet cleaner in Tallahassee. We recommend them without reservation.
Description of Work: Cleaned carpets in five rooms, plus five braided throw rugs and one hall runner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$215

K E.
06/2014
5.0
carpet cleaners
  + -1 more
Quality Carpet Care is the only carpet service provider that I've used. They are professional, thorough, and personable. And my carpet is clean when they are done. They are a local family-owned business which I prefer to patronize.
Description of Work: Quality Carpet Care has been cleaning the carpet in my house for the past 17 years, and as usual, they do a superb job on the last job they did at my house. I would highly recommended them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

John D.
06/2014
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
.
Description of Work: Cleaned five rooms plus runner plus two throw rugs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

K E.
08/2013
5.0
carpet cleaners
  + -1 more
When I bought my home about 15 years ago, my Realtor recommended Quality Carpet Care. I have used this provider many times in the past, and Mr. Neal Bradford and his son do an excellent job and are very professional. They are the only carpet cleaning provider I have used in my home. They are thorough, quick, and personable. Most importantly, my carpet is clean and almost looks brand new! The last time I used them, it was a spur of the moment thing, and they were able to work me into their schedule on short notice. I would not use any other provider, will gladly use them again, and refer business to them. I highly recommend this provider's services.
Description of Work: Cleaned the carpet in my 3-bedroom home that is approximately 1300 sq. feet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$120

    Contact information

    2301 Carrick Court, Tallahassee, FL 32309

    Qualitycarpetcare.net

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 5:00 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Oriental Rug Cleaning,
    Ceramic Tile,
    Upholstery Cleaning,
    House Cleaning

    FAQ

    Quality Carpet Care is currently rated 5 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 8:00 AM - 5:00 PM

    Quality Carpet Care accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, Quality Carpet Care does not offer free project estimates.
    Yes, Quality Carpet Care offers eco-friendly accreditations.
    No, Quality Carpet Care does not offer a senior discount.
    Yes, Quality Carpet Care offers emergency services.
    Yes, Quality Carpet Care offers warranties.
    Quality Carpet Care offers the following services: Carpet cleaning, upholstery cleaning, tile and grout cleaning , area rug cleaning and wood floor cleaning .
    24 hour flood and fire restoration,

    Contact information

    2301 Carrick Court, Tallahassee, FL 32309

    Qualitycarpetcare.net

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 5:00 PM